The breakfast was average.

Good location. Friendly, helpful staff.

Stayed in April 2025

Serviceminded staff, great breakfast, really nice hamam, good location 👍

Stayed in April 2025

Delicious breakfast. Great location! Helpful and accommodating staff

Stayed in April 2025

Everything was perfect at the hotel. The position is great and very close to most of the old town attractions. The breakfast was great and, most importantly, the staff was incredibly nice and welcoming. They took great care of us for the whole stay. I knew from the moment I check in that it was going to be a great stay!

Stayed in April 2025

I've been travelling alone since I was 19 and this hotel made me feel at home. They serve fresh and delicious breakfast everyday (not your typical European so-called breakfast, they serve a real one) and make sure you're really full! They have the kindest and most helpful staff I've ever met, literally cannot thank them enough... They serve you hot drinks in the lobby, the hotel is historical and well-decorated. As a solo female traveler, I can assure you it's a very safe hotel! Mr. Tolga makes sure you make the best of your stay. Air conditioner and heaters work perfectly. Towels, robes, slippers, shampoo etc, they provide everything you'll need. Sauna, hammam and jacuzzi are clean and hot. The room welcomes you with mini cookies, sherbet and water. Housekeeping seals the toilet with a sticker after each check-out to show it's been cleaned for you. Lastly, the location! No hotel in the country can beat this one's location, it couldn't be any better! In a few minutes, you can reach to a supermarket, Bascarsija, Latin Bridge, City Hall etc, the best restaurants etc... Don't even consider booking any other places. Interior is like a living Ottoman era... I thank each and every person who works here. They built an amazing team!

Stayed in April 2025

Everything was fantastic. The staff especially and the hamam is a magical place with the most amazing staff. Would highly recommend the hotel.

Stayed in March 2025

Incredible experience in this amazing hotel. People were really kind and friendly. With oldest hamam and an incredible breakfast, really recommended!

Stayed in March 2025

nothing at all

location, employees, atmosphere

Stayed in March 2025

It is a very special Hotel. I really like the oriental interior, high quality furniture. Very good turkish breakfast. Very friendly and supportive personell. Clean. Close to the old City.

Stayed in February 2025

Exceptionally located hotel. Very comfortable room with great staff who went out of their way to be helpful.

Stayed in March 2025

Nothing....superb experience!

Excellent everything from staff helpfulness and friendliness to facilities were great!

Stayed in March 2025

The host is very gentle and helpful.

Stayed in January 2025

Staff were so helpful and accommodating Hamam was nice and clean Location was perfect

Stayed in February 2025

Staff were very friendly and kind. A lot of attention was put to details, few nice suprises. Really great to have historic hamam rebuilded and completly functional with great features.

Stayed in February 2025

Nothing.

Very good central location. Comfortable welcome lounge with good coffee. Tasty breakfast. My wife loved the hamam experience

Stayed in February 2025

Staff was extremely nice and really interested to satisfy guests. Really exceptional. Situated very close to old town. Mosque 🕌 close behind but when windows closed it does not bother. In case you are not used to. Rooms very clean, cookies and cold tea welcome you. Interior very unique. See pics. Breakfast nicely placed on table. They prepare eggs if you like. Very friendly staff at breakfast room. Did not use Hamam. So no information to that. They offer different massages/ cosmetic.

Stayed in February 2025

One minor inconvenience was the lack of wall plugs near the bedside. We had to leave our phones charging on the coffee table, which looks the only spot close to the outlets. The restroom could use better lighting, and the wash basin might benefit from an upgrade when it comes to future renovation.

+++ super location in the southern bank of Miljacka River +++ major tourist destinations within walking distance +++ friendly and ready-to-help staff +++ room decor could be a memory of the stay in SJJ +++ noise-proof to ensure a sound sleep although next to street side Breakfast isn’t served as a buffet but is partially prepared and set on the designated table. Eggs are cooked fresh upon request. The hotel features the only hamam in Bosnia & Herzegovina, but unfortunately, we didn’t have time to experience it, so we can’t comment on it.

Stayed in January 2025

I liked everything about it . The location is very good and the stuff are very friendly and good

Stayed in February 2025

Everything was at a good standard.

Very good service,very good size room with comfortable double bed.

Stayed in February 2025

Very attentive, knowledgeable and helpful staff. Excellent, immaculate facilities; especially the hamam was a real treat. Location is also super convenient. All around a great experience for the whole family, especially the kids.

Stayed in January 2025

Amazing breakfast beautiful room and kind and welcoming staff

Stayed in January 2025

A great culture experience with nice staff.

Stayed in December 2024

* Some tourists can dislike the fact that the rooms on the groundfloor overlook the street, and when you open the window or move the curtains, you don’t have such privacy *bathroom is missing some final details that would add to the experience (no towel hook near the washbasin) * breakfast is not at the same level as other parts of the hotel (for example it would be nice that such place offers traditional bosnian coffee and not filter coffee)

The entire ambient is beautiful, due to historic scenery, and especially Hamam!

Stayed in January 2025

Hotel was in a convenient location, without walking distance of the old-town area. Water pressure, wifi and heating in winter all excellent. Room was very quiet. Staff (especially Mr. Umit) were very friendly and helpful. Hotel also offered a hammam (Turkish bath) facility.

Stayed in January 2025