The Staff were amazing. Nothing could be too much trouble. They all took their time to remember our names and always had a smile on their faces

Stayed in February 2025

new adults only rooms and spa

Stayed in January 2025

The quality of the food is very average, not what I would expect from a member of the small leading hotels of the world. Good swimming but rather painful getting in due to broken coral and rocks.

Very nice, large, sea view room. Good bathroom with very large shower. Comfortable lounge. Generally very good staff but drinks orders in the restaurant occasionally forgotten.

Stayed in January 2025

Nothing

Great staff good location

Stayed in November 2024

Great location and amazing staff.

Stayed in October 2024

It is not really a complaint. It was fine for a short visit like ours, but I think if we had been there for longer, the food could have been more varied at lunch, particularly the desserts. But the standard of food was generally good.

Customer service! The staff were exceptionally friendly and couldn’t do enough for us. We were upgraded for our anniversary and received balloons and a bottle of sparkling wine with a card on entering our room. This was a very special touch and most appreciated. The manager introduced herself to us while we were eating, while another duty manager called to ask if we needed anything. These are the little touches that make a visit special. Drinks were free flowing and the food was generally good. Particularly enjoyed the Mediterranean buffet.

Stayed in October 2024

Some of the food was not great, but there was usually enough choice to find something.

Lovely room overlooking the ocean, great location and amazing staff.

Stayed in October 2024

Staff don't seem to know what time Customers need to leave property. First room sofa bed was upstairs in another room. Windows were all sealed. Water came in when rained through window frame. Opening balcony door upstairs with sofa bed. Mini fridge not stocked Lift maintenance during busy part of the morning No colourful flowers planted around beach Beach size small Music not uplifting 1 restaurant not in use Spa facilities and adult pool across the road.

Nice room, Good gym Great Sauna and steam rooms Nice adult pool Friendly helpful staff Room upgrade when told about leak. Second hotel room, after leak, better than first. Good steel pan entertainment Jewelry sellers Cocktail workshop Facility use of sister hotels. Good food options

Stayed in September 2024

I would have loved to see a little more around the area. There isn't much around the area for shopping or sight seeing. It is quite a bit away from other things but the location itself is lovely. A gift shop to pick up small items would have been nice. Also, the dinner option was not great. The wait time for dinner was LONG. It would have been better to have a buffet with options for everyone THEN do the main course option on top of that. Which gives people an option to have a light meal and/or a main course. It just seemed like we were waiting A LONG time each night for a meal and with kids, that can be very tedious.

It was a great experience. Customer service was ON POINT! They were very attentive and the staff was very nice. The room was clean and they checked in on us everyday even though we didn't want the room cleaned again. They provided lots of water and also were very nice and said hello. They definitely get a 10 out of 10 for customer service.

Stayed in August 2024

Small

Staff the most

Stayed in August 2024

The resort is a bit small and there is not a lot of options for young kids. The adult pool is much larger than the family one. I think it’s not the best one to stay with kids. We visited the other resorts though and they are a good option.

The service is great. The view is awesome and the hotel feels luxurious. The taxi boat and the option to visit any affiliated resort is awesome.

Stayed in July 2024

The hotel is strangely designed with rooms located across a busy road. It’s impractical really as the main eating area and beach is located on the other side of the road and not good for families with children. The beach is pretty cramped with sun loungers. Dinner table service I don’t think works at all inclusives. It should just be a buffet which allows people to eat whatever they want; whenever they want and have seconds or thirds. Table service is slower; offers no flexibility and limited choice. I don’t blame the staff as they are rushed off their feet more. The dinner was not hot enough and to be a bit underwhelming.

Friendly staff Good breakfast and lunch Good bar staff Great shower in room Comfortable bed

Stayed in June 2024

The property was under construction so the adults area and pool was not accessible. They booked us in oceanview rooms and added spa vouchers to make it up. Dinner to sister properties needed advanced reservations. The beach area itself was small.

Friendly staff Daily meal options Cafe for snacks

Stayed in April 2024

Nothing

We received a wonderful welcome at short notice

Stayed in March 2024

Good location. Friendly staff.

Stayed in February 2024

Tired

Location

Stayed in February 2024

Pools: the 'adults only' large landscaped pool is currently closed for the refurbishment, along with the spa and some of the rooms. We worried that this might cause noise/inconvenience, but you honestly don't notice a thing. However, the only pool currently available to guests is the 'children's pool' on the beachside, which is a rectangular pool about four feet deep and with room for about 20 sunbeds around it. It was good for swimming laps, but if I had small children with me I would have been disappointed. Beach: the beach is small. Nice, but small. This means that the sunbeds have to be placed quite close together (which doesn't feel very luxurious), and on rough days the large waves made the beach even smaller, cutting the number of sunbeds available to about 12. However, the hotel did offer a great beach-side drinks service, with frozen fruit kebabs and ice lollies offered every day. Decor: the hotel is undergoing a major refurbishment on the spa side (until end of May 2024), after which the beach side is, we understand, due for a lick of paint. This is definitely needed on the exterior (from the sea the place looks very tired), although the public areas are absolutely fine.

Location: on the supposedly calm west coast of Barbados (although for six of the eight days we were there the sea was too rough for water sports or boat trips), the hotel is well located for shops, bus stops, etc. Room: we had a split level ocean view room on the third (top) floor, which was fantastic. Gorgeous views, a balcony, two tvs, big bed, good shower, quiet but effective air con, and extras like a kettle, ironing board, safe, hair dryer, robes, mini bar etc. Housekeeping kept it spotless. Food: choice of three cafe/restaurants. We enjoyed all three (particularly the Asian fusion restaurant located in the spa wing over the road). Probably the best food we have had at a 4* all inclusive. There is the option to eat at one of the other hotels in the small group, but those guests that did said that the food at Waves was by far the best. Staff: top marks for the staff - whoever trains them has done a great job. Service in the Caribbean can be patchy, but we found that everyone from the front desk, housekeeping, restaurant/bar staff to the beach/pool ambassadors and the concierge were a credit to the hotel. Tours: the hotel offers four different tours/trips. We did the scenic island tour and the swimming with turtles tour: both excellent (particularly the latter). Guest Info: each morning at breakfast guests are given a daily 'what's on' newsletter, detailing anything going on it the hotel that day, plus anything happening on the island that might be of interest. Really useful!

Stayed in February 2024

The check-in process was very lengthy, and we waited for our room for more than an hour. We managed to get it only after 4 pm, even though the official check-in time was declared as 3 pm. There were no fireworks at the New Year's Party, and the party itself finished at 1 am. Additionally, after dinner at 7 pm, there were no snacks available except alcohol. We had aimed to celebrate New Year's and had specifically booked that hotel for it and were very dissapointed. The beach is very narrow and small, with sunbeds placed tightly and at uncomfortable angles. The entire beach is rocky, making it dangerous to enter the sea due to the uneven terrain. Additionally, there are no piers for boats, which are available for different water sports, posing a real danger during disembarking and embarking. The swimming pool is small, and the water in it is very cold. Some of the staff are not friendly. We had an issue with the air conditioner, which was leaking, and some of our belongings got wet as a result. They worked on fixing it for the whole day but eventually managed to resolve the problem.

The interior of the hotel is really nice, and the food was excellent with a wide variety of choices. We also enjoyed live music during the New Year party. We liked the large size of the balcony and the sea view from it.

Stayed in January 2024

The beach is a little small, and sometimes they are short of lounge chairs. Food for lunch could be improved. The dinner menu is much better.

The facilities and decor look modern and in very good condition. The staff is great and very nice. The water sports and water taxi to go and visit other sister properties are a great addition.

Stayed in January 2024

coffee shop staff

staff sorted issues out straight away

Stayed in January 2024

The only thing that wasn't as expected was renovations to the other pool should have been completed by 15th December according to our booking and it wasn't available for our whole stay until 23rd December.

This was our 2nd time at the Waves and we've been going to the island for over 10 years - it's an incredible hotel and the staff really make it. The food is great, along with drinks and Barbados is paradise! We look forward to being back to the magical island very soon!

Stayed in December 2023

The food was a bit boring . The girl on the front desk of the spa was beyond unpleasant .To be honest I had a voucher to use up but I just couldn’t bear to have to deal with her unpleasant behaviour .IF this was my Spa I would remove her from that position as she clearly hates her job and has zero people skills .There was no meet and greet just an ugly stare .I actually ask her if she was ok because she looked so out of sorts .It’s a shame because the spa was actually the reason I booked the hotel .A guest told me I could use other hotels owned by the group close by for the pool and dinner but really this should have been explained on arrival .The pool was very small .

Great beach and location with friendly staff

Stayed in December 2023

None

Staff so lovely, food excellent, lots of variety. Our room and the view!

Stayed in December 2023

Renovations underway with spa across the street

Small property with everything at arms reach

Stayed in November 2023