extremely helpful staff and the facilities were excellent (games, food, information etc)

We had an issue with our first room. Out of the control of the property and they were extremely helpful in fixing the issue and finding us new rooms. We even ended up with 2 rooms where we had only booked 1.

Stayed in December 2023

Good price-quality ratio. The room was quite big, everything was super clean. Really nice vibe.

Stayed in February 2024

When we arrived, it smelled like cigarettes, as if someone smoked in there. We had to open our windows so in the end the smell almost fully disappeared but it wasn’t comfortable in the beginning

Very comfy beds and a good bathroom

Stayed in January 2024

No complaint.

Very well-equipped and very clean studio with a lot of shelves and cupboards, small but efficient kitchenette, covered parking place, friendly staff. Walking distance to the centre. Can recommend and will come back here if in Gent again.

Stayed in January 2024

The staff was friendly, the facilities were very well equipped and extremely clean. The hotel has amenities, laundry room, and the atmosphere is very nice.

Stayed in December 2023

The only concern is regarding housekeeping that is done just for stays over than 8 nights, it should be reduced to 3 nigths.

Excellent installations, good breakfast and well located (10 minutes walking to touristic center).

Stayed in January 2024

Excellent Breakfast!

Stayed in December 2023

It is far from the centres, 20min.walk. it is expensive, not really value for money. Breakfast is standard, and small space.

Room and nice facilities incl. Extensive kitchen utilities like a coffeemaker and magnetron.

Stayed in December 2023

I was with 2 children 12 / 14 y.o, room was a bit small for us.

This is not the first time we are staying in Adagio Access. This hotel met our expectations as well. Location is excellent - center is within 10min walking, easy to reach with the car, supermarket / pizza is nearby. You will not get bored in the hotel - there are a lot of games, space downstairs where you can relax and chat, books, etc. Very friendly atmosphere. Helpful staff. Room / bathroom was very clean. Small kitchen is very useful.

Stayed in December 2023

This hotel has a great location as it is about 2 minutes away from a train station. This station can be used to go to the other Gent station (St Pieters) or even a train directly to Antwerp. The rooms are lovely and the staff are very friendly. The room also includes a fridge, hob and a kettle which are very useful for longer stays.

Stayed in November 2023

Everyone was extremely nice except for one worker. We just felt like we were a burden for her just because we were tourists and we only spoke english. Everytime we went to ask for help or when we just wanted to buy something we got a cold treatment and we were definitely treated differently just because we were foreigners. It's a shame because everything else went well.

Our stay was amazing. The room was clean, we had a small kitchen where we could drink our tea early in the morning before exploring the city, the posibility to get the keys any time at the reception, the fact that there were snacks and necessary stuff on the floor with the reception. Very close to Gent Daamport train station, nice neighbourhood, close to a big Carrefour store. Gent is such a beautiful city, definitely a place I'd like to visit again ❤️ Over all, very pleasant!

Stayed in October 2023

Immediate area of hotel slightly dodgy

Good facilities, friendly staff, good breakfast and an easy walk to the centre of Ghent.

Stayed in November 2023

Showering was a struggle as you had to be careful with the water since I have experienced multiple bathroom floods resulting in having a big mess in the bathroom. The dishwasher in the room worked just fine except the fact it leaked multiple times aswell.

It was spacious, modern and clean. Very cosy environment to be in.

Stayed in November 2023

Room was hot even with window open. Couldn't seem to get the air con below 22 degrees. Shame breakfast isn't included.

Room size and facilities. Good to have kitchenette. Really well equipped. Lighting good. Shower fantastic.

Stayed in October 2023

It's a bit of walk to the centre 20 mins, charge extra for basic room service. There was some music quite late one of the nights.

Reasonably priced, clean and comfortable, handy for the train station. Nice rooms. Everything you need

Stayed in October 2023

The breakfast could have more things. Also, the toilet paper all over the place is just one ply, you would expect more from such a place.

Pretty clean and the room was exactly like in the pictures. Staff were nice, the location is very close to the Dampoort train station, therefore very easy to get to Brugges and Antwerp.

Stayed in October 2023

None

New modern and clean

Stayed in October 2023

Charged 2 eur for luggage storage.

The staff allowed us to use the gym before check in time.

Stayed in October 2023

Unfortunately several of the TV channels we were interested in were unavailable due to no/poor signal but to be fair there were still more than usual. Not the fault of the hotel but there were a lot of roadworks between the station and the hotel that made the walk much trickier than it probably normally is. Beware speedy cyclists and mopeds!

Near to the station and a fairly short walk to the magnificent historic centre. The staff were excellent, the rooms were clean and provided decent kitchen facilities, we utilised the small gym, there was also table tennis and table football, and the bar looked good with outdoor seating available, although we didn't use it. The TV had YouTube and listed several channels that aren't usually available.

Stayed in September 2023

Room was clean except light shade thick with dust and crumbs on bedside table. Tourist tax had to be paid on arrival which was fine however no advance warning that they don't accept cash.

Good location. Comfortable hotel

Stayed in September 2023

Nothing to be honest

We liked everything. Facilities, room, staff, games, bar, location. Definitely worth the money!

Stayed in September 2023

Dinner too expensive, too few options and unclear whether it needs to be picked up at a food counter placed far away or not. Welcome drink. Nobody asks for a welcome drink. But if you offer one, it needs to be a real offer. It can't be that I order another beer and you say "sorry, only Stella Artois is included". For what? To save 0,50 euros cost between one beer and another?? Just don't offer the drink and you will avoid looking like uncle scrooge. Position close to canals and railroad, a bit complicated to get out of town from there

Nice little gym. Nice mini-cooking facility in the room

Stayed in September 2023

Can’t think of anything.

Nice and clean. Very handy having a mini kitchen; the fridge and coffee machine were much appreciated. Staff were friendly. Very close to train station.

Stayed in September 2023

Friendly staff, very nice location and clean environment. I really enjoyed my stay here ☺️

Stayed in August 2023

Location is great, close to downtown and main attractions of Ghent. Supermarket 5 minutes walking distance.

Stayed in September 2023