Rue Royale Ste Marie 27-29, Schaarbeek / Schaerbeek, 1030 Brussels, Belgium
Based on 357 hotel reviews
5.6Cleanliness
6.2
Comfort
6.1
Location
6.5
Facilities
5.8
Staff
6.9
Value for money
6.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Sarah
United KingdomPremises in dire need of renovation. Lift didn't work and stairs very steep and narrow. Shower flooded ensuite, and there was a power cut.!!
Staff very helpful and cosiderate
Stayed in May 2024
Reviewed: 7 May 2024
Rawad
Saudi ArabiaTriple Room was too tight to fit 3 persons with their luggages.
Great location next to bus/metro station in walking distance to the city center. Room and bathroom are always clean and aerated. Towels were provided. Reception was kind to let you keep your bags after check out.
Stayed in May 2024
Reviewed: 15 February 2024
Adriana
Puerto RicoMake sure you don't arrive by gare du nord station is a very bad area.
Good for the value and good bars next to the hotel. Walking distance to city was a bit longer than description.
Stayed in February 2024
Reviewed: 8 January 2024
April
United StatesThe room was in an annex and I had to walk through a very smelly hallway near the housekeeping area to get to the room.
I got upgraded to a larger room, so it was nice to have the additional space. The bed was comfortable, and the staff was helpful and friendly.
Stayed in November 2023
Reviewed: 31 December 2023
Sharevane
NetherlandsUnable to control the radiator and was too warm but still ok
It was clean enough to stay
Stayed in December 2023
Reviewed: 29 December 2023
Jones
NetherlandsThe bathroom had a bit of leakage that didn't look pleasant. The neighborhood around the hotel it felt unsafe, especially at night.
The staff was nice, the room was quite comfortable and wifi worked well.
Stayed in December 2023
Reviewed: 27 December 2023
Safa'
JordanSome facilities were broken or not working Rooms are connected that you live the noise of the neighboring rooms!
The location and price
Stayed in December 2023
Reviewed: 21 December 2023
Iulia
RomaniaThe hole building had a wired smell. Even though it was clean, the walls and furniture were very damaged and very outdated. We usually don t care much about how a place looks but this one was under our expectations.
Staff was nice and it seemed clean. Location was close to the center
Stayed in November 2023
Reviewed: 21 December 2023
Bruna
BrazilHowever, there was a strong smell of cigarettes that was the worst part.
The room had everything that was necessary, and was okay comparing it to the price.
Stayed in October 2023
Reviewed: 30 November 2023
Yavuz
Turkeyeverything was good.
Stayed in November 2023
Reviewed: 21 November 2023
Katrin
GermanyThe building is old and one could only open the window very widely but since there was a balcony that was accessible from the other floors, I did not dare to leave the window open when leaving the room. The walls are thin, so you hear a lot of noise from the neighbouring rooms.
For the price the hotel is good. Bathroom aand toilet were clean, the bed was comfortable and I had plenty of space. The location is near to the North station and the area seemed safe to me.
Stayed in November 2023
Reviewed: 18 November 2023
Mari_ne1a
SwitzerlandThe noise from the other rooms. You can hear people walking from upstairs.
When reading the reviews, we were expecting the worst stay ever. But the room was clean and tidy. We had everything we needed. Wifi was good and the stuff was nice. We left our luggage after checking out. The bathroom was clean and we had everything we needed. I guess we got the better room.
Stayed in November 2023
Reviewed: 16 November 2023
Leandroefron
SpainRoom was not clean, internet connection was poor, need to ask two times for room service,
It was close to tram
Stayed in November 2023
Reviewed: 16 November 2023
Saeid
CanadaThe main problem with my room was that the floor was unstable and pavement went up and down regularly and also the door of balcony was unstable from butt hinge.
The location of hotel is very good with helpful and kind staff.
Stayed in October 2023
Reviewed: 15 November 2023
Massimo
ItalyOld and very small room and bathroom, rumors outside the door during the night, only one lift for 3 floors and staff not always kind and friendly
Only position near the center and bed
Stayed in November 2023
Reviewed: 14 November 2023
Dominik
SlovakiaThe water in bathroom was not draining away properly.
Stayed in November 2023
Reviewed: 8 November 2023
Aislinn
IrelandDon't expect much for the 2 star rating but a nice hostel will cost the same and probably be preferable if you don't mind sharing a room
About a 30 minute walk from most attractions
Stayed in November 2023
Reviewed: 6 November 2023
Ch46
United Arab EmiratesBed is really uncomfortable and I guess it’s an old building so stairs/lift improvements are out of the question.
Everything was okay but there was nothing that I could say I liked it.
Stayed in August 2023
Reviewed: 26 October 2023
Antoine
BelgiumRas
T’as
Stayed in August 2023
Reviewed: 24 October 2023
Patrick
United KingdomThe room was in a separate building from the main hotel reception, up narrow stairs. But this is not a big problem. I was a bit wary of the luggage room - not locked, but I tucked my bag away at the back and it was fine.
It's all fine. Big room. Spotless bathroom. Nothing luxurious but very clean. I liked having room to breathe in the room. It is not in the very centre, but the trams work well, or the walk down the hill past the botanical gardens was pleasant.
Stayed in September 2023
Reviewed: 20 October 2023
Ewan
IrelandMaintenance could have been better. There was no holder for the shower head and the only usable plug socket was well away from the bed.
Central location, convenient to facilities. Close to public transport
Stayed in October 2023
Reviewed: 15 October 2023
Sanja
MontenegroThe area around the hotel was sketchy at night time.
The room was clean and cheap. I slept well
Stayed in October 2023
Reviewed: 6 October 2023
Dimitris
BulgariaMold in bathroom Only 1 power socket in room
Price , comfy bed , clean
Stayed in October 2023
Reviewed: 19 September 2023
Natan
BrazilIf you are in a family travel the location of the hotel at night (possible day too) could be a little hard to used (it's like a red light district, but just close to train station) and the shower was broken.
Big room, near of city center, big bathroom, near of groceries, near of public transportation.
Stayed in September 2023
Reviewed: 18 September 2023
Gaurav
NetherlandsRoom does not have air-conditioner and was very hot even when outside temperature was 15 degrees.
Decent centric location and accessibility to public transport
Stayed in September 2023
Branson, USA
Harlingen, USA
Lermoos, Austria
Braunton, UK
New Liskeard, Canada
Milan, Italy
Shah Alam, Malaysia
Trou dʼ Eau Douce, Mauritius
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content