Rue Capitaine Crespel 6, Elsene / Ixelles, 1050 Brussels, Belgium
#126 of 197 hotels in Brussels
Guests' ChoiceBased on 674 hotel reviews
8.0Cleanliness
8.2
Comfort
8.1
Location
9.1
Facilities
7.8
Staff
9.3
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 17 February 2025
Ariel
SpainNone so far
Close proximity to key tourist spots and transportation
Stayed in February 2025
Reviewed: 3 February 2025
Mykyta
UkraineFreezing cold floor in the room. Heating with air conditioning that is insufficient for such a cold place as Brussels.
Great location. Nice breakfast. Reception with coffee and snacks.
Stayed in February 2025
Reviewed: 1 February 2025
Emanuele
ItalyI found the room a bit too small, those you almost have to zig-zag your way around things. The shower head couldn't be tightened and I creatively had to use an elastic (which I luckily carried) to keep it from sliding down. The bathroom also had a not-too-slight bad smell. Breakfast was mediocre, I didn't think the assortment was great, but aside from coffee (which was quite bad) the quality was in line with the mediocre quality of central european hotels. Finally, the appearance from the outside is a bit run down, it doesn't make you feel you're going to have a nice experience.
Staff was nice and helpful and, coming in on an empty stomach, I appreciated them having a complementary assortment of breakfast pastries leftovers and coffee machine. Bed was also nice and comfy, albeit a tad smaller than usual. Location is quite handy, I basically didn't need public transport aside from going back to the airport
Stayed in January 2025
Reviewed: 31 January 2025
Mary
Qatarnone
The staff are very kind and very helpful. The breakfast are delicious.
Stayed in January 2025
Reviewed: 28 January 2025
Ana
PortugalEverything was great! The bed is super comfy, there is hot water in the shower, the AC is working very well! The room was clean and the staff is really sweet! The relation price-benefit is real. The location is fantastic and the environment very nice. There was tea and small chocolats in the room. Perfect!
Stayed in January 2025
Reviewed: 27 January 2025
Alexia
GreeceNot a clean room. Very old. Absence of hairdryer. Absence of heating.
Location was great
Stayed in January 2025
Reviewed: 26 January 2025
Donaldo
United StatesHotel had an excellent reception area. Very clean and comfortable rooms. Location is excellent. Metro station 2 minutes away. Easy walk to downtown area. Staff was very friendly and helpful.
Stayed in January 2025
Reviewed: 18 January 2025
Naeem
PakistanHeating is very poor
Location
Stayed in January 2025
Reviewed: 27 December 2024
Jessica
United KingdomGreat location and super friendly staff. Awesome breakfast! Reliable WiFi and desk space to work at if needed.
Stayed in December 2024
Reviewed: 27 October 2024
Anica
CroatiaPretty unconvenient to get to the elevator with a big suitcase, because of some.stairs and narrow space Doors hard to open/close Not a nice smell in the bathroom Cooked meals at breakfast were half cold A pretty small room
The staff were great 😊 The bed was very comfortable! Such a nice surprise welcoming drinks🥰 Got to leave my luggage before check in and after check in Breakfast was pretty diversible They have vegan milk at breakfast and glutenfree bread😊 Wifi was good
Stayed in October 2024
Reviewed: 20 October 2024
Nargiz
PolandI can’t describe enough how much me and my friend loved staying at this hotel in August. The staff were very helpful and friendly, the room was clean and nice and the location was amazing - right in the main shopping street and super close to metro that enabled us to go to the center in 15 mins. Also, we really liked hotel’s sweet and hot drinks treat and their approach towards environmental well-being. If I visit Brussels again, I will definitely stay here again. I wish I could give you more than 10 points. Bien mérité!
Stayed in August 2024
Reviewed: 6 October 2024
Feyzanur
ItalyCompletely dirty. There were black hairs on the bed. Disgusting. It smells bad. The toilet is also in very bad condition. Not worth the money at all.
Stayed in October 2024
Reviewed: 28 September 2024
Bogi
Hungary-
I was perfectly satisfied with my stay. I stayed at the hotel for one night: the wifi was fast, the bed was comfortable, the room had everything I needed, and the staff were so helpful and kind. The option to drop off your luggage before check-in was also a really nice bonus for me!
Stayed in September 2024
Reviewed: 22 September 2024
Michel
FranceThis may be particular to our room, maybe others are not as problematic. It was the one closest to the stairs/elevator so every time a guest left we heard them like our room had no separation whatsoever with the corridor. Starting 6am every 20-30 minutes guests were leaving and we heard every single guest on our floor leave from 6am to 10am. They weren't even being particularly loud, just opening and closing doors and talking at a normal level but it was enough to wake us every time. There were some loud noises at 8 am like something being dropped through the stairs, maybe staff dropping the dirty laundry bags? Needless to say, we didn't get much sleep. Anyways, some acoustic isolation for the door would definitely be the minimum step to take for comfort on that room. Otherwise staff and location were great and very helpful. The bed and room were fine otherwise. Really just a shame about the noise isolation. Maybe the other rooms are better?
Staff was very friendly and helpful. Great location . Room had all the minimum amenities needed for comfort except for noise reduction between the room and the hallway
Stayed in September 2024
Reviewed: 19 September 2024
Kristine
United KingdomStairs to access to lift wasn’t so convenient. The lift is small and can only fit one person when with luggage.
Offered complimentary refreshments right from the reception and has great service for luggage storage. The breakfast was simple but very delightful and delicious! Really enjoyed the refreshments and food.
Stayed in September 2024
Reviewed: 25 August 2024
Leo
BelgiumVery decent rooms, comfortable beds, very friendly girls at the reception.
Stayed in August 2024
Reviewed: 22 August 2024
Özge
TurkeyRoom is clean and good but feels like a dormitory, and breakfast had not much options
Great location, clean room
Stayed in June 2024
Reviewed: 21 August 2024
Nikolay
GermanyThe facilities were very good, it looks better at the pictures than in reality, the bathroom door was not closing and there was only 1 electrical socket in the room, which is not convenient at all. Aside from this, there was a bar near by and one could hear it in the evening, especially when they were throwing out the glass.. so for one night it is good, but longer stay is not comfortable
The location is great and the staff was very helpful and friendly
Stayed in August 2024
Reviewed: 14 August 2024
Evangelos
GreeceNot a very big room but everything was arranged perfectly to be very comfortable High quality and variable breakfast
Stayed in August 2024
Reviewed: 8 August 2024
Andrea
SpainIt is well located
Beds were really comfortable
Stayed in August 2024
Reviewed: 4 August 2024
Tetyana
UkraineIf you have a lot of luggage, it’s difficult to get out from the elevator to the reception (either up or down the stairs) The sign is only on the 0th floor (and there are fewer descents and ascents on the -1st floor, but the staff explained this later
Great locat Great location and staff. The rooms are small but cozy. The big plus is comfortable bed and climate control ion. Super staff. Also a huge plus: you can leave things for storage after the check is completed. And also a coffee machine at the reception (even after check out)And great wifi
Stayed in August 2024
Reviewed: 30 July 2024
Jeremiah
FranceNot meeting up to standards or value of price. Room needs painting and renovation.
Stayed in July 2024
Reviewed: 28 July 2024
Fulya
TurkeyThey did not provide a City map. The sheets or the bed was sweating.
The facility was close to the City Center.
Stayed in July 2024
Reviewed: 25 July 2024
Ioana
RomaniaThe room was very comfortable and clean. The staff were great and really helpful. The location was also good, close to the metro station.
Stayed in July 2024
Reviewed: 14 July 2024
Daniela
Italythe location where the hotel is located is very good, 15-20 minutes walk you are in the center. I would say perfect. if I return to Brussels I will definitely return there
Stayed in July 2024
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