The door of our room didn't lock so we had to change rooms

the location is great but the hotel it self is sub par

Stayed in July 2023

Central location

Stayed in August 2023

Fabulous last minute hotel due to train cancellation - would have been stranded in Brussels otherwise! Room was huge, bed was comfortable, breakfast superb - location is fantastic for everything you need. When i’m back in Brussels i’ll 100% be staying here

Stayed in August 2023

Had to ask for tea, milk etc each morning as it was not replenished

Location was very convenient. Clean and comfortable

Stayed in August 2023

Everything was perfect.

The hotel is romantic hotel in central Brussels. Walking distance from all the historical city. The room was a very pleasant and romantic. Well equipped. Nice dinning room and a tasty breakfast. The combination of the hotel with the sweetness of Brussels were a perfect choice.

Stayed in August 2023

Flexibility

Stayed in August 2023

room was extremely small, and I stayed 2 times now, both rooms have been very noisy and super warm, and hard to get it cooler.

location is good, very central

Stayed in August 2023

The lift was a bit small - the corriddor laeding to the rooms a bit narrow.

The Location - very close to the Train Station, lots of Eating Places, quite centrally located

Stayed in July 2023

-

Location- clean- friendly staff

Stayed in July 2023

We had communicated several times in writing letting them know our check in time, which they assure us was ok. When we arrived the lady at the front desk said it was not possible and then wanted to charge us for early check in. She said (in a very rude tone) that she was doing us a favor and that we should have known this (even if they didnt inform us in our several communications) because it’s like that everywhere in the world.

Very good location.

Stayed in July 2023

Bit dirty and tatty. uncomfortable pillows and rooms were boiling hot. pub opposite was super noisy until early hours of the morning

Location and good value for money.

Stayed in July 2023

Way too expensive for what it offers. Breakfast should be included, but wasn't, and had to be paid extra - which was annoying, especially since it was not clear from the outset. Including the cost for breakfast, the cost is 40-50% higher than usual for this kind of hotel.

Nice service, and good location.

Stayed in June 2023

Moss in the bathroom, water coming out from the shower plate, ridicuslousy small sink, not so comfy mattresses... Would've expected better conditions for the price.

The location

Stayed in July 2023

We like everything about this Hotel especially it’s located about 5-minute walk to Molenbeek ~ the Muslim Community area with lots of halal restraurants and shops selling Muslim attires for women like Abaya at very affordable prices, that you won’t believe!

Very centrally located. Walkable to Grand Place, 2 minutes away from the hotel; just exit the hotel and turn left… all places of attractions and eating places are on the left side of the hotel… keep walking guys! We joined the day tour to Bruges and Ghent and booked online. The meeting place is also located on the left side of the hotel in front of Hilton Hotel, about 10 mins walk… have fun!

Stayed in June 2023

I had booked a room for one person. It was extremely small and overlooking the busy street. There was music until 4am in the street, it was difficult to sleep with the window closed as there was no air conditioning in the room, only a fan which made no difference. The only plus is that when I complained about the room, they upgraded my room to a double one at the back of the building so I am thankful about this.

The best thing about this hotel is the location which we chose on purpose. You are right at the center and it was great not needing to take public transport. Breakfast was good. The staff team were excellent as when I complained about my room they changed it immediately.

Stayed in July 2023

No ac so if you’re going in the summer i recommend looking at properties with ac. The breakfast was very basic and limited

Everything was great and the location is in the center

Stayed in June 2023

Narrow walls, other guests didn't respect house rules and had a very loud party in an other room. I had quite an unrelaxing night. Nobody intervened to stop the party.

The hotel is in the city center

Stayed in April 2023

None

Customer service, clean , everything we expect it.

Stayed in June 2023

The room was extremely hot with very poor ventilation. There was no air conditioning and no air flow in the room. We were unable to get any sleep due to the excessively hot room.

Stayed in June 2023

nothing

the hotel is in a fantastic location, very close to all the main attractions and surrounded by great restaurants. the staff were really friendly and the room was clean and modern

Stayed in June 2023

It is in a very noisy and quite dangerous area. Walking at night to the hotel didn’t feel safe despite the fact that it’s in the city centre it felt like the typical area around the train stations with extremely loud and dirty streets. I would perhaps not go back there if I travel alone, or if I do, will try to be back home by 21-22 h.

The staff was friendly and helpful. The room was also just enough for a stay for two nights. The breakfast was also fine.

Stayed in May 2023

breakfast area was little and sits unconfortable

rooms were clean, big bathroom and nice hall area. Perfect location in the heart of Brussels

Stayed in June 2023

Too hot. Fan didn’t work. The window was small and no air circulation.

It was a clean room.

Stayed in June 2023

No air conditioning, broken window

Room located in a corner, no air conditioning and staff unable to locate a fan. Could not open a window because it was broken.kept shade drawn, window looked out to fire escape and cement walls. Glad we were only there 1 night

Stayed in June 2023

The size of the room was tiny, definitely worth paying extra for the larger room. Only my bed was made up for housekeeping and I was not provided replenishment items daily. Also the wifi was terrible and largely unusable which made the stay very inconvenient.

Excellent location and easy access to all the things I was doing. Check in was seamless and staff were friendly and helpful.

Stayed in June 2023