Parking on site a real bonus in city centre location

Stayed in April 2025

Loved it all

Very lovely hotel, Chandeliers gorgeous

Stayed in April 2025

Nothing.

Beautiful property. Very nice room. The hotel provides guests with a four page booklet about Bruges containing recommendations on things to see, restaurants and historical bars to visit. Enjoyed the breakfast as well.

Stayed in March 2025

Fabulous from start to finish , great comfortable room , great location

Stayed in March 2025

If there’s one minor downside, it would be the location. Finding the hotel using Waze or Google Maps can be a bit tricky, especially on weekends when certain restrictions apply. However, the hotel does inform guests in advance about this, which helps. Another slight area for improvement could be the breakfast selection—while it was good, a bit more variety would elevate the experience even further.

From the moment we arrived until the time we checked out, everything was absolutely perfect. The check-in and check-out process was incredibly smooth, making our stay stress-free from the start. The hotel itself is chic and beautifully designed, with elegant sun-dried flower bouquets adding a unique charm throughout the space. One of the standout details was the amazing toiletries – not only did they smell incredible, but you could also purchase them at reception, which was a great touch. One of the biggest highlights was the hotel’s pet-friendly policy. Unlike most places that restrict pets in certain areas, here, we could have our dog with us everywhere—no limits at all! This truly made our experience special. To top it off, the hotel even left a small cookie for our dog as a thoughtful welcome gift, which was such a lovely gesture. Additionally, we were welcomed with two delicious Belgian chocolates in our room—another small but memorable touch. The bar was fantastic, offering a great atmosphere and stunning views. The staff was professional, friendly, and attentive, adding to the overall excellence of our stay. Overall, this hotel exceeded our expectations in every way. It’s stylish, welcoming, and truly worth the value. We will definitely return, and we highly recommend it to anyone—especially pet owners looking for a genuinely pet-friendly luxury stay!

Stayed in March 2025

Beautiful decor around the hotel. All the staff were very helpful.

Stayed in March 2025

The elevator was old and very slow

The breakfast was very nice

Stayed in March 2025

Beautiful hotel, lovely old building. Very functional as well, everything we needed.

Stayed in February 2025

What did we not like in that hotel ? Nothing…

Everything was great in that hotel. From the moment we stepped in to the check out. Room, breakfast (what a wonderful one), the staff, the location, the place ….you name it…no rooms for bad points….

Stayed in March 2025

Great position and staff were very helpful.

Stayed in February 2025

We were upgraded on arrival and the room was ever so spacious with lots of character. Great shower and a huge bed!

Stayed in March 2025

We found the suite category room very strange - a bit of a semi-basement, with a very, very outdated and questionable design and a bathroom that is long overdue for replacement. There was no sense of care from the staff, it didn't feel like a "family" hotel at all

Great location, in between lovely streets, all the most beautiful places of Bruges within walking distance. Private parking. Very good breakfast. Cute boutique hotel, has its own bar and common relaxing area

Stayed in March 2025

Breakfast was disappointing

Very quaint, comfortable room

Stayed in March 2025

We couldn't stay longer!!!!!!

Fantastic location. Quite charming. Every room has its own personality. The staff is very courteous and professional. Our group loved this.

Stayed in March 2025

Navigating the one-way streets in a van taxi was a bit challenging- However the Hotel sent good advice to use WAZE vs.Google maps

Centrally located! Gorgeous hotel

Stayed in March 2025

I liked everything about the property ☺️

Stayed in February 2025

Better hallway lighting, and speedier elevator.

Anton, the manager, was great. Room was large, well appointed, hotel was quiet and comfortable. In the middle of historic Bruges, which is a tiny gothic town: you can walk to everywhere. We were quite comfortable.

Stayed in February 2025

The location is superb, right in the heart of the historic centre. We never had to use the car as everything was within walking distance. The hotel is clearly a family run, labour of love., not only a business. The attention to detail shines through e.g. candles lit throughout the breakafst room and lounges that, in combination with the decor, provided a romantic, laid-back ambience. The staff were really attentive and helpful. We didn't get the name of the young man on reception who helped both recommend and book a restaurant for us; and Maritsa, who looked after us at breakfast was really pleasant, interested and accommodating. Bruges is a beautiful city and the Castillion is a beautiful base to visit it from

Stayed in February 2025

Stunning hotel. Extremely comfortable room with the original wooden beams. Small luxuries with the toiletries, bath robe etc. Highly recommend a stay!

Stayed in February 2025

the lift has been contracted.

Stayed in February 2025

Nothing. Everything was great.

We booked this hotel after we left another hotel in Bruges after a bad experience. The Boutique Hotel De Castillion however, was excellent. Superb service, superb room.

Stayed in November 2024

There was honesty nothing we didn't like.

All perfect, nothing to add really, staff, hotel, food, drinks and location all great, excellent family hotel in fabulous conditions with character and atmosphere, great experience and a very comfortable stay

Stayed in February 2025

We booked a standard room, it was a little snug, so if we were staying for longer than 2 nights we would recommend booking a bigger room.

Great location and everyone was very friendly and helpful. The hotel was very boutique and full of character and charm. Like the rest of the hotel, our room was beautifully decorated, with everything you could need. Chocolates in room each day were a lovely treat!

Stayed in February 2025

On site parking fee not cheap but we'll worth the convenience and peace of mind.

A superb hotel. Comfy fantastic room and spotless. Brilliant staff and amazing location within walking distance if everything beautiful Bruges has to offer. Couldn't fault it. Highly recommended.

Stayed in February 2025