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  5. Reviews of L'atelier de Hugo

Reviews of L'atelier de Hugo

375 Hoogstraat, 1000 Brussels, Belgium

#112 of 136 B&Bs and Inns in Brussels

Guests' Choice

Review score

Based on 136 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 24 October 2024

    6.0
    Basic
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't like the building, entrance, stairs to go up in that self entrance building to dark outside,. It was hard to find the building name on the door tiny. Separate of by that issues, it was OK the second and third day.

    Once inside the room I felt safe. the room was lovely, bed basic comfort and toilette was good. Location 25mts from the centre.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Beds was terrible and rooms were different floors. No were didn’t say that room are different floors. Upper room stairs were so scary. Lots of things was not working probely

    Location was good and there was kitchen and washing massine to use.

    Stayed in October 2024

  • Reviewed: 7 July 2024

    8.0
    Nice place in good location
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Toilet was not attached to the floor and a bit undone; Stars that lead to the room are very difficult to climb with baggage, so you need to keep that in mind if you are carring large suitcases

    Nicely furnished, good location

    Stayed in April 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Uninteresting Neighborhood (lots of homeless people). Bathroom needs renovation (toilet was moving).

    Thanks to owners involvement we were able to check in few hour eliear. The room was clean and the bed was very comfortable. Very good WiFi. Room close to train station.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    8.0
    Beautiful and quaint
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There is no lift and the staircase is a very narrow spiral staircase - suitcases are impossible to bring up - we left them down in the kitchen . This is something that should be mentioned clearly in property description

    Beautiful rooms and very vintage feel :)

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Lovely owners and lovely room just need’s finishing
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The decorating hadn’t been finished in the toilet … the toilet wasn’t fixed to the floor

    Was very clean and all been recently decorated

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean rooms and a very friendly host. Accommodation was in a great location with shops, bars, restaurants and transport all really close by.

    Stayed in April 2024

  • Reviewed: 15 January 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was well equipped.

    The stairs were really unpleasant and difficult to go upstairs.

    Stayed in December 2023

  • Reviewed: 14 January 2024

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It seems that it’s an old building so the toilet is old and the room a bit cold

    Thé hôtel is very homey ambient, the owner is very kind and the services are fantastic !!!

    Stayed in November 2023

  • Reviewed: 27 September 2023

    8.0
    A bit of history
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The kitchen needs updating and the wiring, but this didn’t effect our stay.

    What do you do expect for a 300 year old building? We had all that we needed our room was tastefully decorated and the convenience of being able to make a meal in the kitchen was good. Loved the quirky stairway. My husband is 70 years old and he managed to carry our luggage upstairs. It was difficult but we managed and the website does say that it is narrow so we were prepared. Close to everything we never used public transport we were able to walk during our 3 day stay.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    the room was great, but it’s not advisable to bring big luggage
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    the spiral stairs

    The room is exactly shown in the picture

    Stayed in September 2023

  • Reviewed: 8 August 2023

    8.0
    Good budget stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Old building so we could hear people on the upper floors walking. Bit far from the city center.

    Close to the metro. Had a lovely bakery 5min walk. Soundproof windows.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    7.0
    Good location for a stopover if travelling by train.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    Slightly musty smell in bathroom, though it was perfectly clean. Room was accessed by a spiral staircase, this wasn't a problem for us but might be for others.

    Close to train station, easy access (via key box) when arriving late. Comfortable bed. Access to a roof terrace (we didn't use it because it was raining).

    Stayed in June 2023

  • Reviewed: 7 July 2023

    7.0
    Perfect rooms, worst staircase
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The spiral staircase. It’s EXTREMELY narrow, high and it made it very difficult and uncomfortable to go up 2 floors with a small hand luggage.

    L’atelier de Hugo is extremely close to the train station and walking distance from Brussel-Midi. It’s also around 15 minutes on foot from the city center. The rooms were big, clean, beautiful, the host is kind, answered all my questions fast and did all he could to help us and make the stay enjoyable.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    6.0
    Unique stay
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Design of the interior is unique, however room requires total renovation, which the owner says is planning anyway. There was a bad smell coming from the toilet. Shower was very old and didn't seem very clean. Be aware that stairs are quite uncomfortable to use, especially with luggage

    Location was very good, close to subway. The owner was very friendly. We could leave our luggage the next day until our departure.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    overall it was good. No complaints. Just the spiral staircase was difficult with heavy bags. Still, the property is good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The spiral stairs

    The location was very close to major attractions.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the drain in the bathroom shower didn’t drain properly, also no elevator and there was a very narrow spiral staircase and it was very hard going up/down to the room

    good location and well looked after

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds was very comfortable and the owners were very friendly.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    8.0
    Unique stay with great hosts
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The property had character and was well located - just 2 mins to a lovely bistro, 5 mins to the local supermarket, 10-15 mins into the centre of Brussels. Hugo was on hand to answer any questions we had and very kindly offered the use of the downstairs facilities and to store our luggage before a late train home.

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Overall a really pleasant stay.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The staircase is too narrow. Also the bathroom needs renovating. It would be nice if it had a regular door rather than a swinging one.

    Nice location, ten minutes walking distance to Brussels-Midi train station, 15-20 minute walk to the center, comfortable bed, I especially liked the shower that was by the bed

    Stayed in April 2023

  • Reviewed: 23 April 2023

    7.0
    +Good location, wifi, and easy check-in & check-out. -Not the most secured and welcoming city
    • Business trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    It's a very old building and you can hear noises from the other rooms, the entrance was unusual, the staircase was a bit claustrophobic, the room design was a bit creepy, and there was no soap in our room. Cleanliness was 7/10. We did not get what we expected from Brussels which did not help it either. If we loved the city, our perspective or mood might have been more positive.

    We arrived in Brussels late, and they were helpful for check-in. They explained the details of how to get in. The check-in and check-out were unproblematic. Wifi signal was good and fast. Its location is quite well.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Common areas like kitchen could have been better

    Location and furniture

    Stayed in April 2023

  • Reviewed: 10 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room has a musty smell, the bathroom even worse. The bathroom and the bed are merely separated by double swinging doors, which means you can see whoever uses the bathroom. Check in instructions and wifi password did not reach me eventhough the owner claimed it has been sent to my booking.com inbox (technical issues with booking.com i assume?) so checking in and settling in was a bit of a struggle for me. Amenities are old. Electric water heater was heavy with limescale. Coverlet/duvet cover and sofa have stains on them.

    The room was well decorated, location is superb, very close to the metro and bus stop, surrounded by restaurants and convenient stores. You can literally see Porte de Hal from the doorstep. Owner very friendly and accommodating.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    6.0
    CAVEAT EMPTOR - Read the reviews! This is a young couples place.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    look VERY narrow spiral stairs. 10 years older and we would have had to leave our bags downstairs. Shower in the room with half-wall and glass. Better like your roommate! Additionally, the toilet room has louvered doors so you hear and smell everything! No TV. No Coffee. Coffeemaker in kitchen but no supplies.

    Close to Metro and Bus stop. Restaurants and bars within walking distance.

    Stayed in March 2023

Showing 1 – 25

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