Skip to main content
  1. Hotel reviews homepage
  2. Belgium hotel reviews
  3. Brussels Region B&B and inn reviews
  4. Brussels B&B and inn reviews
  5. Reviews of L'atelier de Hugo

Reviews of L'atelier de Hugo

375 Hoogstraat, 1000 Brussels, Belgium

#111 of 135 B&Bs and Inns in Brussels

Guests' Choice

Review score

Based on 136 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 24 June 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs to the rooms were so narrow and it was extremely difficult to carry the luggages.There was a lot of noise in the middle of night from other people who stays upstairs.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was totally unsuitable for a senior. The spiral staircase was really difficult to manage with a suitcase and I never saw another person. I arrived late and there was no staff around. I had to let myself in and let myself out again without ever seeing anyone!

    I didn't like it.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    authentic place with everything you need
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    front door lock jammed

    a lot of space. interesting interior

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    Very kind and very great
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were very nice and big. Hugo is a great man, who has knowledge all about Brussel and also give you tips. The streets look dodgey, but I can't tell you that most of the people we met were extremely kind and willing to help. We went for a visit to Bond In Motion and of course the city centre. This is the place to be. Close to the center and parking is okay. You pay for a full day at the hospital parking 18 Euros and on Saturdays 3 Euros. You can also park your car on the street. Although i wouldn't recommend that. Since there is a lot of breaking in unfortunately. So if you want a great weekend in Brussels Come to Hugo !

    Stayed in May 2023

  • Reviewed: 19 April 2023

    1.0
    Awful experience! I don't recommend.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs are very narrow and spiral, you can not carry your luggage on them, you have to carry him in your arms and will not be easy. Noises are heard from the walls, they actually crack. When someone walks in the room you hear from your room as if the house is falling apart. (I have a video when our friends are walking on their room) The furniture is very old. We found bugs in our room. The room from the last floor is in the attic and you feel like you're going to hell when you go down the stairs. The towels were very dirty. (I have pictures) Everything cracks: the stairs, the furniture, the walls. If it rains you feel like you are outside. In the last day we saw a mouse in the kitchen. I am very disappointed and I hope I'll help some people to not do our mistake.

    nothing

    Stayed in March 2023

  • Reviewed: 14 April 2023

    9.0
    Nice property in good area
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 3 nights

    Access to the room is via a metal spiral staircase which is not comfortable to climb with luggage.

    The property is just an easy 10-15-minute walk from Brussels Central Station and in the antiques district. My room was comfortable and very prettily furnished. There are many shops and restaurants nearby and the property is equipped with a good kitchen.

    Stayed in April 2023

  • Reviewed: 3 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Stairs very narrow

    Big rooms & facilities very good.

    Stayed in February 2023

  • Reviewed: 16 January 2023

    9.0
    lovely host and lovely location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    sound travels very easily in the property so if someone two floors up goes the toilet you hear everything also if bringing suitcases be aware stairs are very very narrow and spiral so can sometimes be difficult.

    perfect centre location to buses and stations and hosts were lovely!

    Stayed in January 2023

  • Reviewed: 14 January 2023

    9.0
    I liked the bedroom, comfortable, beautiful…
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Only about the location, it's a bit dangerous at night

    The bedroom looks like a castle, the furniture is antique, luxurious… I loved the decoration

    Stayed in January 2023

  • Reviewed: 24 December 2022

    1.0
    disaster
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    it was a disaster, it was impossible to cary luggages to your room. it is big lie about private bathroom other rooms can reach the bathroom directly from stairs. we haven’t stayed and leave the place. it’s not an apartment nor a hotel. also they reject to cancellation despite of false information.

    nothing

    Stayed in December 2022

  • Reviewed: 15 November 2022

    10
    Lovely large room near to the main train station.
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A bit tricky getting a heavy suitcase up and down the spiral staircase. I had to empty the case both ways in order to do this but it was not a huge problem.

    Lovely, large, high-ceilinged room that was clean, comfortable and quiet and ten minutes walk from the train station. There is a convenient grocers store across the road.

    Stayed in November 2022

  • Reviewed: 2 November 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe because the building is old,we can hear people walking on third floor. That made us to wake up early in the morning,because people were moving with their luggage.

    Location is perfect,15 min walking to the center area. Or can go by bus or metro. Next to the hotel is nice latino bar,where we found live music and dance. Shops,Lidl etc. Room is good,there is a kitchen downstairs.

    Stayed in October 2022

  • Reviewed: 27 October 2022

    4.0
    Okay for a short stay no coffee facilities in room a big no no for me
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Spiral staircase and front door getting luggage to your room difficult and door traps figure in door when closing be very careful when closing

    Stayed in October 2022

  • Reviewed: 25 October 2022

    10
    Great stay in central Brussels.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Only thing was that it’s not very soundproofed and could clearly hear other guests across the hall in their rooms. But it is an old building and we only heard them once or twice. Not an issue for us.

    Great location- short walk into the center of Brussels, close to the metro to take you around other Brussels sights & ten minutes to the train station. Area lovely with vintage shops and cafes. Easy check in and lock box with key. Able to leave bags until check in time. Clean room, toiletries and towels provided. Unexpected huge private balcony! Bed was comfy. Really liked the vintage style decoration. Definitely recommend to stay here whilst visiting Brussels.

    Stayed in October 2022

  • Reviewed: 19 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The spiral stairs would be challenging for those who are disabled or with a huge luggage. But for us, it's just fine, we managed.

    We came here during autumn.Everything is well prepared for us and we even had a patio of our own. The room is pretty and there's heater in the room which worked well. It's in between Brussels Midi Station and the grand place so that made us easier to go either way.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    4.0
    I don't feel safe
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Safety

    Location

    Stayed in September 2022

  • Reviewed: 19 September 2022

    10
    Great location for walking around the heart of Brussels
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Spiral staircase, I’m old!!!!

    Location was perfect

    Stayed in September 2022

  • Reviewed: 13 September 2022

    4.0
    Great location
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast facilities were very dirty. The beds weee not comfortable and it was like an aid bnb without being an air bnb . If you intend to visit with family then be aware that access is by way of a very narrow winding iron staircase which is very pretty but wholly unsuitable with large bags . The uppermost room has a very strange pangolin style staircase which is not easy to navigate I’m the dark. The beds were very soft and the location meant that the rooms were very noisy .

    Excellent location

    Stayed in September 2022

  • Reviewed: 9 September 2022

    5.0
    Location is good, not clean, no A/C
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC, old furniture, not clean

    Location

    Stayed in August 2022

  • Reviewed: 24 August 2022

    9.0
    Would definitely recommend
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It was very warm, but I stayed during a heat wave! I couldn't leave the French doors open at night because of mosquitoes - I learnt the hard way on night one.

    The room was very comfortable. The host was extremely welcoming and helpful and I knew I could contact him with any questions if I had them. The hotel is well located in a quieter part of town but still close by to lots of bars and restaurants. The bed was very comfortable and the shower is powerful and hot. The shared amenities in the kitchen were a nice touch. In all, this is an excellent value hotel for a stay in beautiful Bruxelles

    Stayed in July 2022

  • Reviewed: 18 August 2022

    1.0
    Very bad room, too much noise, no AC and bad customer service.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Having an AC in the room. Normal stairs to room or elevator. Decent customer service instead of sarcasm.

    The appartment is basically one house with 3 separate rooms rented independently. Zero privacy. If someone talks, everybody listens. If someone walks, everybody listens. To reach ur room on first floor, u have to climb a very risky and dangerous narrow circular stair with ur bags. Location is near a hospital. Ambulances all night with their sirens. No air condition despite the high temperature. If u open the window to get some fresh air, u get too much noise (people on street, sirens, cars with loud music, etc) If u have a problem (such as we did with the high temperature issue) and u decide to write the owner, they read and ignore ur messages completely. In brief, never stay here. Nothing personal with the people there. It's just that this apartment is literally very bad.

    Stayed in August 2022

  • Reviewed: 26 July 2022

    10
    Home away from home in Brussels
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    If you have mobility issues or large suitcases, climbing a very narrow winding staircase might be hard. It was OK for us since we only travelled with carryon luggage.

    The space has been beautifully renovated and Hugo is an absolutely delightful guy to chat with. The apartment is very quiet considering the central location. And the bed is like a cloud. The shared kitchen is well equipped, with fridge and (my favourite) a washing machine. Several bus stops and a metro stop is a short walk away. And the main Zuid train station was about 10 mins walk. So glad I booked this place.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    9.0
    Quiet, great room, nice part of the city
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    The room was great, and had a patio which was nice. The location was great for us, a little out of city center but still easy to get anywhere. Also the castle/museum down the street was an awesome addition for this trip. Location was quiet. There was a great little boulangerie a few doors away that had amazing croissants.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    1.0
    BAD EXPERIENCE
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't stay. I just arrived and waited for 20 mins in street till we found the key because they told us to open box 1 and its on box 2. Then we entered and found a very old place with dust and a tiny stairs u will never have the chance to pick up your bags upstairs even its small or big. Then we found a paper written that they are not responsible for any belongs in this place . Note: we didnt saw or dealed with someone all the communcations with msgs . The place is far from the city center Not recommended Another note 😂 I paid for my stay but i didn't stay . And when i request waiv the cancellation fees they refused . Not recommended Another thing 😂😂😂 it seemed on booking app that its fully booked but its empty guys . And when i said to the owner i will leave because of the stairs is tiny she said its appeared on the photos that its small and u should known that.. But u will never imagine how its small. If u want to live a bad experience and pay money then book in this old place . Not recommended

    Nothing .

    Stayed in July 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!