Reviews of Hotel Marcel 3 stars
Niklaas Desparsstraat 9, Historic Centre of Brugge, 8000 Bruges, Belgium
#56 of 98 hotels in Bruges
Guests' ChoiceReview score
Based on 344 hotel reviews
8.4Score breakdown
-
Cleanliness
8.8
-
Comfort
8.8
-
Location
9.8
-
Facilities
8.3
-
Staff
9.0
-
Value for money
8.2
-
Free WiFi
8.6
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 30 March 2025
Simon
United Kingdom1 review9.0“Great stay great location, good value for money”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location
Stayed in March 2025
-
Reviewed: 24 March 2025
Cristina
Portugal4 reviews8.0Very good- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
Noisy street. The hotel does provide earplugs in every room, which is very nice.
Good breakfast, with several options to choose from. Staff was very friendly and responsive, they provided with all important information upon check-in. The room was ready before check-in time. very well located.
Stayed in March 2025
-
Reviewed: 6 March 2025
Celine
Netherlands7 reviews1 helpful vote9.0“Perfectly suited for a short visit to the City. As advertised.”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
Met my expectations. To highlight though, while the breakfast was good, to manage expectations, note that it’s a cold breakfast with the only warm option being eggs.
Location, staff and cleanliness was great.
Stayed in March 2025
-
Reviewed: 18 January 2025
James
United States10 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
Hotel Marcel was perfectly located for us to explore the city and the Christmas Market.
Stayed in November 2024
-
Reviewed: 11 January 2025
Peter
United Kingdom17 reviews7.0“Good location but poor facilities”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
No coffee or tea making facilities in room and none available in public areas. No comfortable seats in the room, just two tall plastic stools.
Location in central Bruges
Stayed in December 2024
-
Reviewed: 6 January 2025
Jenna
United Kingdom31 reviews3 helpful votes9.0“A gem of a hotel, in the heart of Bruges. No frills, just good value accommodation.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
There wasn't anything we didn't like.
Hotel location was excellent for the centre of Bruges, lots of great places to eat within yards of the hotel. The hotel had a modern interior, well decorated and laid out. Our room wasn't very big, but well designed and comfortable. with a large shower area. Very clean! We had the continental breakfast in house on Christmas day, it was very reasonably priced, with fresh bread, fruit, cereals eggs etc. Access was straightforward when there were no staff on duty, and staff we met were friendly and helpful
Stayed in December 2024
-
Reviewed: 1 January 2025
Jeff
United States2 reviews9.0“Awesome stay in a fairytale location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
A common problem I ran into while traveling Europe was that Queen/King size beds were actually just 2 twin beds mashed together. This meant someone was always falling into the crack between the beds. These were the most comfortable beds in Europe until you hit the middle Crack. That's the only reason I deducted a point from an otherwise 10/10 hotel.
Receptionist was very nice. Room was nice. Location was amazing. The beds were the most comfortable beds in all of Europe. There is even a laundromat attacked to the hotel in case you need to wash some clothes.
Stayed in December 2024
-
Reviewed: 1 January 2025
Keith
United Kingdom7 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 2 nights
- • Submitted via mobile
Excellent location just off the main square, parking on the opposite side of the road.
Stayed in December 2024
-
Reviewed: 26 December 2024
Taylor
United States19 reviews8.0“Heart of Brugge 🇧🇪”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Because the location is in the heart of the city, we were able to hear dance music from a club through the walls on Friday night. However, the hotel provided ear plugs, so it's manageable. Rooms are very small, and bathroom walls are glass. If you want any privacy from your family/friends, it is a bit difficult to get. There are additional bathrooms on the ground level, however.
The location was magnificent! There is no better place to stay if you want to be in the heart of the city. The staff were lovely! They provided us with any additional amenities we needed (a hotel water kettle). Rooms were small but very clean and comfortable. The breakfast provided was really tasty and full of various items.
Stayed in December 2024
-
Reviewed: 25 December 2024
Emma
United Kingdom11 reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Bathroom walls were glass that you could see shadows though and the door had no seal so little privacy in the bathroom
Amazing location and very clean
Stayed in December 2024
-
Reviewed: 24 December 2024
Paul
United Kingdom6 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
No tea coffee in rooms
Location. And bed
Stayed in December 2024
-
Reviewed: 20 December 2024
Susan
United States3 reviews9.0“Cute little hotel in wonderful lication”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Had a space to store our luggage after checkout.
Stayed in December 2024
-
Reviewed: 20 December 2024
Simon
United Kingdom10 reviews1 helpful vote9.0“Perfect location and very helpful person on reception”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Fantastic location
Stayed in December 2024
-
Reviewed: 12 December 2024
Peter
United Kingdom30 reviews5 helpful votes8.0“Comfortable and a great location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Not a full time reception
Great location
Stayed in December 2024
-
Reviewed: 6 December 2024
Salame
France6 reviews1 helpful vote8.0“Excellent choice”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
Little noisy.
Location. Clean.
Stayed in December 2024
-
Reviewed: 6 December 2024
Nicky
United Kingdom9 reviews9.0“Perfect for a few days away with a partner”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing. I’ve seen people write about the grumpy man on reception, catch him at the right time and he does smile, I promise.
The property was so close to everything, ideal location. Was small boutique style hotel which suited us fine for a few days away. The room was warm, bed very comfy and the view from the third floor out to the bell tower was a wow factor for me when we first arrived. Sophie was very helpful when we arrived and if you drive I would recommend the parking they suggest 50 meters away, it’s safe, secure and plays cute music.
Stayed in December 2024
-
Reviewed: 2 December 2024
Paul
United Kingdom29 reviews2 helpful votes8.0“Lovely hotel in a great location.”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
Noise from outside, from people leaving pubs/restaurants through the night. Tea/coffee facilities in room, especially due to bar area closing at 6pm.
Great location. Nice modern clean room. Comfy big bed. Walk in shower.
Stayed in December 2024
-
Reviewed: 2 December 2024
Eileen
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
- • Submitted via mobile
N/a
Location
Stayed in November 2024
-
Reviewed: 2 December 2024
Laura
Italy9 reviews8.0“I enjoyed my stay.”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
At night, the bathroom light filtered through the glass walls into the bedroom.
Awesome location. Clean room.
Stayed in November 2024
-
Reviewed: 2 December 2024
Mike
United Kingdom7 reviews8.0“Would go again. Great place!”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
Bar could be open at more user friendly times - like the evening.
Location could not be better!
Stayed in November 2024
-
Reviewed: 29 November 2024
Stuart
United Kingdom19 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Clean and convenient.
Location was great.
Stayed in November 2024
-
Reviewed: 11 November 2024
Johannes
Netherlands2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
The location was perfect, 1 minute from the "Grote Markt". Enjoyed our stay, the friendly staff helped with that! Would visit this place again when visiting Brugge. Nice breakfast where one can even make his/her own waffles. :)
Stayed in November 2024
-
Reviewed: 11 October 2024
Haris
Australia5 reviews9.0“Superb”- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 2 nights
Everything
Stayed in September 2024
-
Reviewed: 1 October 2024
Rebecca
United States8 reviews9.0“Nice Place. Great location.”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 1 night
The "self-service" after 6 pm. Hard to communicate with staff without feeling like you are bothering them.
location was perfect - so close to the main square. breakfast was so plentiful and delicious.
Stayed in August 2024
Guests also reviewed these properties:
-
Brasília Imperial Hotel e EventosBrasilia, Brazil
-
Jahrhunderthotel LeipzigLeipzig, Germany
-
Alagon Central Hotel & SpaHo Chi Minh City, Vietnam
-
Griya Santrian a Beach ResortSanur, Indonesia
-
New Voga Hotel BoutiqueValparaíso, Chile
-
Riverside HousesDalyan, Turkey
-
Apartments MajaSupetarska Draga, Croatia
-
POKOJE & NOCLEGI de'GórskaPoznań, Poland
