Rue Grétry 53, 1000 Brussels, Belgium
#160 of 195 hotels in Brussels
Guests' ChoiceBased on 2216 hotel reviews
7.3Cleanliness
7.5
Comfort
7.3
Location
9.3
Facilities
7.2
Staff
8.2
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 13 October 2024
Chloé
FranceThe cleaning lady barged in on us while we were still in our room on the last day before 11h00, the supposed check-out hour.
The location was great, the staff was very friendly and helpful.
Stayed in October 2024
Reviewed: 12 October 2024
Abdul
QatarLocation
Stayed in October 2024
Reviewed: 9 October 2024
Michele
ItalyWay too much noise coming from the street and not only in the weekend that make very hard to sleep
location: you are in the city center and close to most of the main attractions (5 minutes walk to the main square) Rooms are big and the bathroom is nice and the shower is big and comfortable
Stayed in September 2024
Reviewed: 7 October 2024
Soledad
United KingdomChecking in the property is complicated, key card did not open the door, so have to go back to reception. No chair as in just the bed inside the room
Location
Stayed in October 2024
Reviewed: 3 October 2024
Timothy
United KingdomNothing
Ideally situated just of Grand Place, but still quiet
Stayed in October 2024
Reviewed: 28 September 2024
Emily
United StatesWalls are very thin and you can hear everyone in the adjoining rooms and in the halls. Bring earplugs. Beds were also only semi comfortable.
Easy to find. Convenient and clean
Stayed in September 2024
Reviewed: 25 September 2024
Alban
AlbaniaI didn't because didn't eat food in the room not had shampoo in the bathroom
Location is very good
Stayed in September 2024
Reviewed: 21 September 2024
Tom
AustraliaPrice per night bounced a bit after my first two nights. One messy room mate, who should have been moved on earlier.
Great location and friendly staff. Rooms and facilities are clean.
Stayed in September 2024
Reviewed: 18 September 2024
Gemma
ItalyNo chairs and table inside the room
Location and the kindness of the Receptionist from Jamaica( forgot to ask his name)
Stayed in September 2024
Reviewed: 16 September 2024
Stefan
SlovakiaI was traveling alone and its there is not a good place to meet people in hostel. its not bad just count with that. there is one common room for breakfast I think but its usually empty and kind of hidden.
the location is great its right in he city center. I was glad I had hairdryer in my room.
Stayed in June 2024
Reviewed: 16 September 2024
Nanna
IrelandIn a noisey, busy part of the city. No communal area to chill and meet other travellers.
The hostel was clean, As was the bed. Staff were helpful. Close to brussels central.
Stayed in September 2024
Reviewed: 13 September 2024
Minoosh
Denmarkthere is no equipment in the room, I asked for boil water but they said we dont have any kitchen. Also the loud noise inside room because of the center even after 12:00
location
Stayed in September 2024
Reviewed: 12 September 2024
Chong
Singaporeroom was sutffy, window could not be open so we had a hard time dealing with the heat. staff was apologetic and very sincere, so we weren't too angry but it was uncomfortable.
staff was pleasant and friendly, allowed us to store our luggage for free even though there was supposed to be a cost
Stayed in September 2024
Reviewed: 11 September 2024
Robin
United KingdomRoom slightly smaller than expected.
Good location
Stayed in September 2024
Reviewed: 11 September 2024
Kassidy
New ZealandBe careful if using the elevator, I got stuck in it twice then started using the stairs every time as was too scared to use the lift again. Due to the location being in the centre it is very loud at night but if you close the windows it gets very hot.
The room and bathroom were nice. The location was good and right in the centre. The man who works in the afternoon was extremely kind, helpful and had great customer service.
Stayed in September 2024
Reviewed: 7 September 2024
Shivangi
United KingdomRoom is too small and some basic facilities should be provided like toiletries, and bed allotment should be checked properly, I was allocated a different bed than the number on my key and had to shift next day.
Location!
Stayed in September 2024
Reviewed: 3 September 2024
Rogerio
IrelandI went during the summer and there wasn’t no AC, fan or good ventilation in the room. 🥵
Cleanness and location!
Stayed in September 2024
Reviewed: 2 September 2024
Suresh
IndiaHotel reception guy unhelpful, rooms very small
Stayed in August 2024
Reviewed: 2 September 2024
Shanshan
AustraliaOne women snore like crazy In my room then the receptionist helped me change the room n the check out time is 10am too early
It is located in the city center, really good. Can get to all the famous attractions in 10 mins walking
Stayed in August 2024
Reviewed: 25 August 2024
Becky
AustraliaIt will be loud overnight, so if you're a light sleeper, pack some ear plugs. This is especially true if you stay in the summer because you'll need to open windows for some air. It is extremely hot in the rooms, there is no air-conditioning and one tiny fan for the whole room - this was not helpful at all!! Very hard to sleep due to temperature in room. Mattress comfort was OK considering this is budget accommodation. They also do not include body wash/shampoo and conditioner as per description on Booking.com, however towel was included.
Convenient location if you want something in the centre. Bathroom was inside room and clean, shared between 4 people.
Stayed in August 2024
Reviewed: 22 August 2024
Virginia
MexicoLocation is great, check-in was super fast and the staff was nice! If you are looking for a place just to sleep in, this is great. In the room you'll find nothing more than the beds.
Stayed in July 2024
Reviewed: 18 August 2024
Heinrich
NetherlandsFor the price i would've liked to have better cooling/aircon/better fan. The small desk fan was way to small and did not even have a location to put the fan. It was so hot in the room!
The location is great
Stayed in August 2024
Reviewed: 11 August 2024
Rimond
ItalyClean
Facilities
Stayed in August 2024
Reviewed: 9 August 2024
Monica
GermanySince the hotel is very much centric, there is noise 24/7 and the room we got only had 1 window for 4 people, so we had to keep it open to keep it cool. That did not bring us much sleep...
The location was fantastic! Everything was walkable by 5min or less, so that was great. The shower was clean, the sheets too, reception was nice, the luggage room was safe, etc.
Stayed in August 2024
Reviewed: 9 August 2024
Francisco
BrazilThe room it was so warm. Uncomfortable bed. There wasn't electrical outlet close the bed. Reception staff weren't courteous.
The room and bathroom were very clean. Excellent location.
Stayed in August 2024
Cholula, Mexico
Bozcaada, Turkey
Bauduen, France
Zagreb, Croatia
Atlanta, USA
Oklahoma City, USA
Vanves, France
Port Fairy, Australia
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