The Interior and all is so wow and beautiful ❤️🙌

Very clean and good people

Stayed in September 2023

Nothing

Very comfortable. Ideal for Eurostar. I

Stayed in September 2023

None

Staff were courteous and helpful. The hotel is just a couple of minutes to the train station. Breakfast offers excellent choice of cold and cook meals.

Stayed in August 2023

I can’t think of anything I didn’t like about this hotel

I like the fact that the hotel was very close to the station and the guy at the reception was very nice, he even upgraded our room from classic to superior at no extra cost, everything about the room was exceptional, the hotel was very modern and clean, comfortable bed, and the complimentary wi fi was a bonus, I would recommend this hotel to anyone, good value for money, excellent service, friendly staff. I’ll definitely stay in this hotel again 👍

Stayed in August 2023

Can’t complain about anything inside the hotel. But outside there was always police around and the neighbourhood, although convenient as so close to the train station, did not feel safe especially in the evenings. But that is not the hotels fault.

The bed was extremely comfort and huge! We loved the corner seating area and the fact that the socket was right next to the seat at a decent height. Very accessible while chilling on the sofa. The bathroom was spacious and had a great waterfall shower.

Stayed in August 2023

Clean

Location

Stayed in August 2023

None

The convenience of the location within the train station(Brussels Di Midi)

Stayed in August 2023

The room was very small for the price €163. It was a cubicle. And I hated that I stayed there.

The breakfast was rubbish, absolutely not fresh at all. The fruit had been done since either yesterday or a day before.. it was never fresh, the chef was unhappy and moody. The egg he fried for me was nonsense I had to check out and buy breakfast elsewhere. The ambience is nice and clean.

Stayed in August 2023

Non

Staff was very friendly

Stayed in August 2023

Nothing

Everything was perfect

Stayed in August 2023

Exceptionaly comfortable beds. Very good sound isolation.

Stayed in August 2023

Right at the station - Great if you are travelling on the ICE trains across europe. The room was great and the staff excellent. Only a short wasl to the centre of the city.

Stayed in August 2023

The hotel is superb but you just need to watch your valuables in the area around - it feels quite edgy.

Amazingly quiet given it is right by the railway tracks. We hardly heard a thing, so peaceful. The bed was super comfy and it was so handy for Eurostar and train connections. Whilst it is a fairly standard chain hotel everything is nicely done with attention to detail. It was a relaxing end to our trip knowing we could step out the door and be at Eurostar check in within 5 mins. The staff are friendly. We went to the Sunday market in the underpass - fruit, veg and clothes stacked high.

Stayed in August 2023

Nothing to dislike

Amazing location, everything was good

Stayed in July 2023

Breakfast via room service a disaster . I was brought what I did not order. I sent it all back & went down & chose myself. Poor service

Stayed in May 2023

Location

Stayed in July 2023

An easy check in, close to the train station and a wonderful breakfast.

Stayed in July 2023

The area

Is was very good

Stayed in July 2023

My brief stay at the Pullman Brussels reinforces why I dislike hotel chains so much yet having, said that I did experience a wonderfully hospitality reception & stay in a lovely hotel chain in Denmark a few day's earlier.

Where can I start? Having pre booked 1 night's accommodation well in advance I was shocked & quite deeply disturbed at one particular member of staff in general(Caucasian male)attitude and behaviour towards myself(mature British born solo traveller) as I made my way to my room for the night. He was definitely on a driven "ego boost power trip" as he abruptly refused to let myself take the guest stair case up towards my room & guided myself towards the fire exit staircase(I was too sleep deprived to stand up & assert myself so politely obey his stern instructions) yet it did deeply upset me. The room was no better as there was a deep unpleasant stench odour of the last guest(I am particularly sensitive to smells of every kind) and also what looked like damage to the carpet, mirror too. They also took a further unauthorised charge despite pre payment via booking in advance which was not deposited back to me as promised.

Stayed in June 2023

When I walked in around 23.15, totally exhausted after a travel day gone wrong with delays to get a room for the night as I missed the last Eurostar train, there were 2 people at the front desk that night I saw: 1 with beard and a clean shaven asian looking man. The latter told me that the Pullman was fully booked that night and sent me back out into the pitch dark to the world of criminals and drug addicts only for me to return 10min later as a friend on the phone got me an online reservation, with wich I got accommodation in a supposedly 'fully booked' house. This kind of behaviour is despicable and I do not have any comprehension of neither how this kind of people can get a job presenting your hotel, nor what kind of company policy could be behind that. Either way, definitely to be avoided in future and mentioned online in social media and trip advisors. Kind regards.

Stayed in July 2023

Staff was excellent Breakfast eas excellent

Stayed in July 2023

All perfect

Perfect to stay before train trip

Stayed in July 2023

Nothing

Great location, very nice room, clean, comfy beds, good gym, friendly staff

Stayed in June 2023

1. I had dinner at the hotel restaurant and the spaghetti Bolognese I ordered was only in room temperature instead of hot. 2. Breakfast choice and quality is not up to my expectation as a four star hotel. 3. If I stay in Brussels for more days (I stay in Brussels for one night only this time), I will definitely choose hotels in the city centre where there are more good restaurants to choose from.

Great location as it is located within the train station.

Stayed in June 2023

Cleaning is poor. I'd expect better from a hotel of this status A refurb is required. Wall marked.

The location is excellent.

Stayed in June 2023