Entrance from train station could be better signposted

Location, late checkout and large room

Stayed in September 2022

I didn't stay long enough.

The room and breakfast were super.

Stayed in August 2022

Nil.

Room was nice and spacious. Very comfortable. Location was fantastic and just within/outside the Midi train station.

Stayed in August 2022

Never replenish toiletries and room slippers. 1. We called and asked but got rejected 2. Bathroom water suddenly turn to cold water when bath halfway

Location because it is right at the train station but not the surrounding area

Stayed in September 2022

The breakfast was OK, but very expensive addition to the room price.

Spacious,comfortable room, we had an upgrade. Very near the station.

Stayed in September 2022

Good for the Eurostar. Like much of Brussels these days it was a little rundown and not like other Pullmans.

Stayed in September 2022

commute to city centre esp arriving on Sunday and walked pas Sunday market (Don’t get too excited, that market has nothing :) )

the hotel is great location if you travel with Eurostar but my advise choose the hotels on the other side of railways… Pullman’s side closer to Eurostar but this side gets nothing

Stayed in September 2022

small rooms

connected to the train station

Stayed in September 2022

I tripped on a mat at the hotel entrance, not sure whether or not it was folded but it would be better removed.

Hotel located at rail station., room good breakfast very good

Stayed in September 2022

staff lovely. great steaks in the restaurant

Stayed in September 2022

nothing

comfortable

Stayed in September 2022

Clean and comfortable rooms, nice bathroom with bath. Friendly staff. The location was perfect for us as it was next to the station and we were travelling to Disneyland Paris. Will definitely book again.

Stayed in August 2022

Extremely disappointed. No daily cleaning, dusty lamps, dirty carpets. Separate toilet without the possibility to was hands which is very unhygienic! Drug users and drunk people sleeping right next to the hotel doors.

Stayed in August 2022

Everything

Very good

Stayed in August 2022

The price at the booking website was different than the price I actually had to pay, room was advertised for 133, it ended up being 143 in the end. I was charged for the content of the minibar at check in, yet the minibar in my room was empty. As was the shower gel. The shower floor flodded after showering.

Location is very well placed.

Stayed in August 2022

Nothing

Excellent customer service

Stayed in August 2022

Nothing.

Friendly staff, clean room, all comfort. Perfect for business and great location for transport.

Stayed in July 2022

very misleading hotel (with some staff really bad with English ) as I put pay at property for 2 nights booking.com stated x amount of pounds. on arrival charged considerable more after exchange rate + a £50 euro charge on card ( no reason whatsoever) of which charged considerably more for more stay and charged a fortune for breakfast each day …. £80 in total … lovely hotel …. but disappointed with customer communication. also a large amount of homeless near hotel front ( not there fault but a large smell of urine )

good to a certain standard but carpet was tarnished

Stayed in August 2022

Perhaps the coffee shop could be open for longer periods.

Great location for travel. Very quiet despite the “traffic” at a major train station.

Stayed in August 2022

none

super convenient location and I love sofa in the room, that’s very comfortable for us especially after the long travel.

Stayed in August 2022

Good breakfast.

Stayed in August 2022

Almost no facilities. Requested a wine glass and corkscrew..was told to go down to bar with the bottle. It was after hours and no personnel around so I had to help myself..a passing employee was extremely rude and pretty much treated me like a thief.

Convenient location for rail transit (in brussels midi station)

Stayed in July 2022

the neighborhood isn’t pretty, but I was there to be close to the trains. not a fault of the hotel

good location next to the train station

Stayed in July 2022

Nothing much. For a Pullman / and a "deluxe" room pretty sub-standard. Major disappointment: no working air-conditioning in the room. And as you can not open windows, room was hot & there was no fresh air. I complained about it in the evening - reception promised they will take care of it. We went out, returned to the room at 11 pm. No message form recepetion, but also no air-conditioning. Nobody picks up the phone at the reception so when I went down to complain, I only heard a "sorry, we coudln´t do it". Being offered to move to other room after midnight is hardly a real solution. Altogrehter - Pullman as a chain yes, this one - certainly no more.

Location next to Main Railwaystation is really convenient. Few minutes to main attractions of Brussels.

Stayed in June 2022