Enormous bed, nice functional bathroom and very helpful staff. Did not try the in-house room service (for food), but it seemed popular. Just a stone's throw from Plaza Republica, which is best avoided. Lots to nice restaurants nearby with good food and even better prices. I would stay here again. Is it too much to expect a hotel like this to have some international TV channels?

Stayed in April 2025

Check in dead set for scheduled time; however, guest is welcome to the wide open floor for free coffee and wifi access to wait. That's comfortable if you had a long flight.

Stayed in March 2025

a little smell on toilet, of metal on the water

Breakfast

Stayed in March 2025

The water in the shower was lukewarm and the doors allowed the water to get all over the floor. They have a safe in your room to use but it is not bolted to anything just sitting on the shelf

The property is very clean and modern. The rooms are spacious and the ac works very well. Check in and out was very easy and quick walking distance to many amenities.

Stayed in March 2025

Not many room service options

Stayed in April 2025

Good value

Stayed in March 2025

I loved everything about Sooz Hotel. It was without exaggeration the best Hotel i stayed at in a while. The rooms were cosy and spacious and clean, the staff super friendly and attentive, the breakfast tasty and lush, the location just perfect. Would definitely book again.

Stayed in March 2025

Nothing

The staff is lovely - everyone is so helpful and kind

Stayed in March 2025

The shower was dripping which was quite annoying. We mentioned it to staff but it didn’t get fixed.

Great location if you need/want to be in the Centro region. Nicely renovated. Very friendly staff and excellent breakfast.

Stayed in March 2025

The only thing I would improve on is the cleaning, I found the floors to be dusty and with hair (not mine). I normally remove my shoes at the entrance and I found lots of dirt stuck to my feet after a few steps around the room. Also, I normally prefer sleeping on a double bed and only realized halfway that I could have merged the twin beds together to accomplish this. This should be done automatically, with bedding set up as such for solo guests.

Nice trendy looking boutique hotel and staff was helpful, patient. The breakfast was very good and had so much variety and lots of healthy options. The location of this place is ideal. Near shops, restaurants and cafés. If you feel like walking to Paulista avenue, it's a nice 25 minute walk, very doable if you feel like exploring the streets of this monstrous city! The metro station is a 5-7 minute walk. Awesome for those further options. Also, Uber is not so expensive, I took one to the Mooca district about a 25 minute drive and it cost me 6 Canadian dollars. Very affordable for those late night drinking sessions where you want to get back safely to your room. Such a fun trip, I loved the street art and eclectic vibe of the city. The Sooz really made my trip comfortable.

Stayed in March 2025

Good value for money. Clean, clean, comfortable and friendly staff. Lovely selection for breakfast. Good location.

Stayed in March 2025

Nothing, I would stay there again whenever I visit São Paulo .

My stay at this hotel was exceptional, the location is perfect and close to so many touristic places and metro stations, food store, pharmacy…etc . the staff are so friendly. They let me check in very early and answered all my questions. And the breakfast was so so delicious with various choices. As a female solo traveler I recommend this hotel .

Stayed in February 2025

There wasn't anything we didn't like about the hotel itself. 👍 Just be aware that it's on a busy road in the middle of a huge city, so be prepared for some external noise, which is of course beyond the hotels control. It didn't interfere with our sleep. The only small suggestion we'd make, is providing a regular ordinary toaster in the breakfast room please 🍞🍞👍🙂

Big spacious bedroom and bathroom. Absolutely spotless. Very comfortable bed. Central location for us to walk to the city or get Metro. Good breakfast selection. There's an absolutely fabulous restaurant literally around the corner called Wanderlust. Do try it!!! But my special mention must go to fabulous front desk receptionist Paloma, who went above and beyond the call of duty to try to help me get my Kindle back from the previous hotel in Rio de Janeiro, where I had unfortunately left it in the lobby.😕 She made calls and messages on my behalf and I am very grateful to her for her help. She's a credit to the hotel. Unfortunately, the previous hotel in Rio were not so accommodating or helpful 😒 and I did not get my Kindle back. A lesson learned for me to mind my belongings!! Thanks again Paloma and Sooz hotel

Stayed in March 2025

Zero

Everything great, staff, location, room, breakfast.

Stayed in March 2025

They got me a little more than the price I got from booking.com.

Clean, safe environment, helpful staff, great breakfast.

Stayed in March 2025

Two elevators is not enough. Can get busy sometimes. Prefer the lower floors as you can take the stairs.

Super good breakfast. Nice rooms, nice decor.

Stayed in February 2025

Una habitación amplia, facilidades limpias. Cerca del centro y lugares históricos.

Stayed in February 2025

Wonderful. Stayed twice. Staff was so helpful. Breakfast was superb - I love that they start breakfast early and the view over the park is lovely. Espresso machine , fantastic juices and fruit...nicest breakfast staff. Very clean comfortable room. Really have nothing but compliments for this place. Thank you.

Stayed in February 2025

Hotel feels new. Great value for price. Excellent breakfast area and self service "store".

Stayed in March 2025

Nothing

It was a great hotel, good location, staff friendly and helpful, breakfast was good.

Stayed in March 2025

The rooms have very little sound proofing and its a lot of noise from the street which is unfortuante as it does not allow someone to sleep very well.

The Hotel is great and the staff is great too. Facilities and breakfast are good quality.

Stayed in March 2025

the property had a modern feel and was well maintained. the room i was in was roomy however additional furniture like a sofa or lounge chair would have filled the room a bit more and provide optional seating opportunities

Stayed in March 2025

Sometimes the shower wasn't hot enough

Breakfast, location, staff

Stayed in February 2025

love this hotel, everything new and good organised. helped with early check in. staff is brilliant.

Stayed in March 2025