the stuff is not particularly friendly

the location is fantastic with the hotel just by the beautiful beach

Stayed in January 2025

Rooms a bit tired

Outdoor environment, AI selection

Stayed in December 2024

Front desk clerk rude when we checked in - she was the only one but started vacation with a sour taste. Restaurant was great - days 1,2,3 but by day 4 same food with zero change / can only eat the same thing for so long! Great having pizza place on site but they either were never open or when they were, didn’t want to actually make pizzas.

Beautiful resort - pool and beach are top notch. Bartenders, lifeguards, DJ are phenomenal! Had an AC issue and they moved us to a suite for the last night which was great!

Stayed in January 2024

Beach and pool!

Stayed in December 2023

Lobby too cold Not enough menu variety Music too loud

Great beach

Stayed in January 2024

Not much else to do outside the resort within walking distance. The market is disappointing and nearby restaurants are expensive.

First, the staff was awesome. Absolutely wonderful people. Friendly and kind. The grounds were well kept and felt safe. A variety of food and beverages. Infinity pool looked out over the beach. Quiet and relaxing.

Stayed in December 2023

N/A

The staff and residents in the market place were so friendly and a joy to be with.

Stayed in September 2023

Not much! They had a breakfast omelette station and then stopped but that’s not much to complain about

Service and quality of resort was amazing

Stayed in July 2023

Breakfast and dinner were buffet and we were a little disappointed in that. It was good food, there just was no option to get a menu item for dinner.

Staff was friendly and definitely took time to take care of you. It was clean.

Stayed in March 2023

We understand that the hotel is about to have some investment and this is great news. The room needs upgrading in particular the showers and baths and also the air in which is hard to regulate and noisy. Carpets need replacement.

This hotel is amazing considering the affects of storm Dorian and the impact it has had on the island. The location is exceptional the pool the sea are just amazing. Staff were welcoming and friendly. It was very quiet with day passengers from cruise ships and it was out of season. food choices for me personally were a bit limited but as the number of people arriving increased them by offering buffet options which provided more choice. However the table service meal quality in terms of presentation and heat of food were much better.

Stayed in January 2023

Misleading information on the website, awful service from the whole team a part of a few individuals (concierge, bell boys, George in the restaurant). Came as a group of 8 (4 bedrooms) and paid 2000$ per bedroom for all-inclusive. Zero information given at check in, but I was expecting to have some information in the bedroom, again nothing informative in the bedroom either. I had to go to reception to ask timings of bar, restaurants and what's included in the package. The receptionist explained very quickly, didn't even bother to write all the information down or give a brochure (apparently they don't have any). Just mentioned about some items in the bar not being included in the package without specifying which items. Turned out it only depended on who was behind the bar as some days we've been served a full range of different drinks and some days were not included, leaving us very confused. The hotel was basically empty, there must've been no more than 30 people (including our group of 8) and incredibly overstaffed (3-4 people behind the bar, 4-5 waiters in the restaurant all the time) so that you can expect a more attentive and personalised service, but no. Staff was often on the phone, (someone snoozing at the restaurant host desk!) never enquired about our stay in 6 days, management completely absent (I'm not sure about a lady in the restaurant being the manager as she was doing nothing during the whole restaurant service if not sitting down at the host, let alone checking about quality of food and service satisfaction, real shame if that lady was actually the manager) the bar team keeps you waiting while "busy" cleaning surfaces, even if it's only you there ordering.

Food is decent in breakfast and for dinner (but always missing something) very basic cheap buffet. Terrible customer service. Breakfast team and chefs little bit more attentive but nothing that exceed very basic expectations

Stayed in April 2025

Close to the beach, beautiful landscape

I love the property

Stayed in March 2025

Add another food venue to the property.

Quiet and not congested.

Stayed in March 2025

Nothing

Stunning location

Stayed in May 2024

LONG WALKS ALONG THE SHORELINE, SEEMS TO BE STRANGERS LURKING ABOUT THAT MAYBE TROUBLE UNITS.

LOVE IT AND MY FAMILY AS WELL, LOOK FORWARD TO ANOTHER TRIP THERE THIS YEAR. HOWEVER, NEED MORE ISLAND TOUR OPPORTUNITIES FRIOM LIGHTHOUSE POINTE AND/OR INFORMATION REGARDING.

Stayed in March 2024

The music is too loud at the swimming pool. And just the receptionist can be more careful of the details of reservation : we booked for an all-inclusive but the receptionist told us first there was no all-inclusive… so just be careful

It was awesome. The staff is so kind thank you especially for the waiters ! The food was pretty great ! The property is just beautiful so peaceful and our room was clean!

Stayed in February 2024

Nothing

It is absolutely beautiful. What a awesome resort.

Stayed in June 2023

No ice vending machine, only one in the first floor, and no microwave in the room, but no big deal.

This place is Amazing. Like a hidden gem in the Grand Bahamas. All the staff treated us really nice, super friendly, very respectful. Place is clean. Their food was very delicious along with the drinks. You ll love the view to the ocean from the pool !!

Stayed in May 2023

Food at Portabelos (one of only 3 restaurants on property) and food was bland and at times over cooked. Waves had good drinks and burgers and hot dogs. Capri had good pizza. Other than that you have to go outside of resort. If you paid for all-inclusive it is a gut punch. Sometime very expensive but very good food.

Nice location and very friendly staff.

Stayed in April 2023

No air-condition for half of our stay. Management did nothing to help solve the situation.

Stayed in August 2022

A/C went out . Limited eating facilities

Staff were very friendly and helpful

Stayed in July 2023

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in January 2025