PLOT 6511, OLD KAZUNGULA 00, Kasane, Botswana
#5 of 19 B&Bs and Inns in Kasane
Guests' ChoiceBased on 186 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.1
Facilities
8.5
Staff
9.4
Value for money
8.6
Free WiFi
7.5
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End of dialog contentReviewed: 4 January 2025
Oratile
BotswanaWas not impressed due to the frequent power cut which led to less water pressure to no water at all, and I suggest power backup installation to avoid such inconveniences in future. But all in all everything else was just satisfying not forgetting the aircondutioning,I was always looking forward to getting back to my room to have full access to the air conditioning😍
Breakfast was superb, stuff Soo friendly and helpful.
Stayed in December 2024
Reviewed: 28 November 2024
Heulwyn
United KingdomWe had a wonderful 2-night stay at Sunbirds Chobe Hotel in Botswana. From the moment we arrived, we felt warmly welcomed by the staff, who were so friendly and attentive. The hotel itself is lovely – clean, cosy, and surrounded by beautiful nature. Our room was spacious, comfortable, and well-equipped, with everything we needed for a relaxing stay. The bed was very comfortable, and we loved waking up to the sounds of birds in the morning. The food was fantastic! Every meal was fresh and delicious, and the staff made sure we were happy with everything. The location was perfect for exploring Chobe National Park, where we took a game drive and a river safari. We really appreciated the personal touches, like the staff checking in to see if we needed anything and sharing local tips. It’s clear they take pride in what they do. We would highly recommend Sunbirds Chobe to anyone visiting this area. It’s the perfect mix of comfort, great service, and a connection to nature. We’ll definitely come back if we’re in Botswana again! Thank you for making our stay so memorable
Stayed in November 2024
Reviewed: 21 November 2024
John
CanadaBreakfast was good. Nice selection of cereals, yoghurt and dried fruits. Option to order hot eggs of choice with bacon, sausage, mushroom. Staff friendly and helpful with organizing river cruise and game drive. Lovely gardens and two nice swimming pools.
Stayed in November 2024
Reviewed: 3 November 2024
Amy
United StatesThe staff was kind and attentive. Breakfast was great. The property was nice.
Stayed in October 2024
Reviewed: 29 October 2024
Mike
United Statesa couple spiders
very friendly staff
Stayed in October 2024
Reviewed: 23 October 2024
Charlie
United StatesLocation but once inside the compound the grounds, pools, buildings were exceptional with lots of flowering plants and beautiful birds.
Stayed in October 2024
Reviewed: 22 October 2024
Friedrich
South AfricaStunning garden setting with 2 pools. Spacious accommodations and efficient aircon👍
Stayed in October 2024
Reviewed: 16 October 2024
H
United KingdomJust delightful. A lovely rural setting with beautiful matured gardens and comfortable rooms, lovely dining too!
Stayed in October 2024
Reviewed: 14 October 2024
Nick
AustraliaThe staff were great The pool and gardens are delightful It is a very nice and quiet hotel
Stayed in September 2024
Reviewed: 13 October 2024
Anton
South AfricaThe parking area could do wit a revamp.
Breakfast was good and was served in a nice outside Lapa overlooking the pool.
Stayed in October 2024
Reviewed: 2 October 2024
Francesca
SwitzerlandBeautiful boutique hotel with an enchanting garden. Delicious buffet breakfast facing the swimming pool. And very caring staff who will take care of booking your excursions in Chobe. I highly recommend this little paradise.
Stayed in October 2024
Reviewed: 30 September 2024
Helen
United KingdomNothing. The staff were lovely and this hotel is great value for money as are the excursions. Dinner was a bit basic but freshly prepared and again food value for money,
The breakfast were simple but fine. Yoghurt and fresh fruit followed by freshly prepared eggs and bacon.
Stayed in September 2024
Reviewed: 17 September 2024
Jason
AustraliaClean, very luscious, staff were very attentive and caring. The room was spacious and had air conditioning. The food was fantastic and reasonably priced.
Stayed in September 2024
Reviewed: 11 September 2024
Charles
BotswanaThe room area's wifi wasn't working, but because I had my own router, I wasn't too concerned.
The property has adequate security and was well-kept. The employees were constantly eager to assist. Due to the early morning game drive, we missed breakfast, but they still gave us something special. There is a smart TV and decent air conditioning in the room. Gorgeous gardens with immaculate swimming pools.
Stayed in September 2024
Reviewed: 2 September 2024
Marion
BelgiumHotel is under renovation, our room smelled like paint and could use some fixing up here and there. Organisation is a little hectic in general (no reception, tours not super clear). However the staff is very friendly and helpful so think this will be better when their new part with reception is finished :)
Very big room, nice garden and swimming pool (biggest pool we had during our stay in Africa).
Stayed in August 2024
Reviewed: 31 August 2024
Ian
AustraliaKitchen was closed due to low number of guests. Chef went to pub. We had to order home delivery pizza
The ladies working at hotel were very helpful
Stayed in August 2024
Reviewed: 27 August 2024
Julia
Belgiumnothing
Beautiful garden setting, big and well-equipped apartment, great location for game drives (15’ to the reserve). We would also recommend organising an excursion with the hotel - the one we did was one of the best ones of the whole trip, with an excellent guide.
Stayed in August 2024
Reviewed: 24 August 2024
Lonswita
AustraliaA sink in unit 4 in the kitchen would be great as we had to fill up the kettle in the bathroom.
Comfortable beds, beautiful gardens and peaceful surroundings
Stayed in August 2024
Reviewed: 16 August 2024
Jannis
GermanyA bit expensive and a bit outside of where most hotels and restaurants are. The bed could be more comfortable. Bring your own mosquito net.
Very friendly staff. Nice and spacious garden. Good breakfast and dinner.
Stayed in August 2024
Reviewed: 6 August 2024
Paul
SpainThe lunchs and dinners were limited, very limited and hap hazard. I would at out. Breakfast was super, custom made and well organizd
Our four night stay was super enjoyable. Large bedroom, bathroom and living room plus outdoor garden patio in its very private garden. (only few rooms have this feature) Staff and owner are warm, willing and more than helpful. There are three separate small building areas and two pools. The breakfasts were excellent and you order what you want instead of a buffet. Other meals are not currently worthwhile so plan to eat dinner and/or lunch in town or have delivery. It is located only few minutes from Zimbabwe border crossing so this speeds up a day trip visit to Victoria Falls. Extensive gardens within complex with several quiet areas to sit and read or enjoy the sun would certainly stay again.
Stayed in July 2024
Reviewed: 21 July 2024
Richard
AustraliaThe options at the bar were limited.
The hotel staff were very friendly and always gracious. Breakfast included fruits, cereals, yogurt and your choice of hot breakfast. The gardens and pools were lovely and provided a really relaxing atmosphere. Beautiful birds flittered around the garden including two species of beautiful sunbirds. The staff serenaded us as we left. It was delightful.
Stayed in July 2024
Reviewed: 18 July 2024
Anna
United KingdomLovely staff great breakfast
Stayed in July 2024
Reviewed: 8 July 2024
Michael
SwitzerlandThe dinner is available only if there are enough guests, otherwise they are happy to help you order food from Nandos etc.
The garden area is very big and well kept, the rooms are nice and very spacious.
Stayed in July 2024
Reviewed: 3 July 2024
Deborah
United KingdomNothing
This hotel is a little paradise when you’ve driven into the gardens and lovely pool and seating . Boa was extremely helpful and quick to respond to any questions. She also arranged our trips for a good price and made sure it was all on schedule. Can’t fault the staff , they were all helpful and friendly.
Stayed in June 2024
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