Vulkanstraße 108b, Altstetten, 8048 Zürich, Switzerland
#84 of 125 hotels in Zürich
Guests' ChoiceBased on 1361 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
7.9
Facilities
8.0
Staff
8.3
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 October 2023
Hafez
NetherlandsBreakfast was good but it can be better ☺️ For my kids didn’t have pancakes,…
Stayed in September 2023
Reviewed: 23 October 2023
Chwan
Singaporehope to have air-condition especially in summer at Zurich.
breakfast, clean room and location near train station is good
Stayed in September 2023
Reviewed: 22 October 2023
Aleksandra
United Statesa decent place to stay if you’re travelling by car. it’s easy to find and has ample parking, both in an indoor garage and outdoors next to the hotel. the location is close to public transport, making central Zurich easily accessible.
Stayed in September 2023
Reviewed: 19 October 2023
Claire
United StatesThere was a weird smell by the towel room? Kinda like throw up.
The people are wonderful! The breakfast is awesome! Great!
Stayed in September 2023
Reviewed: 14 October 2023
Nina
GermanyOur room wasn't clean. The bathroom was dirty. And the floor in the room wasn't clean at all. The sofa was covered in stains.
The sauna facilities were great.
Stayed in August 2023
Reviewed: 4 October 2023
Florin
SwitzerlandI wish I knew from the beginning that the hotel is located next to the railway...
Almost everything
Stayed in September 2023
Reviewed: 26 September 2023
Nicole
United StatesThe A/C was a little rough. I like it cold when I sleep, so not being able to adjust the A/C below 75 was a little disappointing. And the beds were on the harder side for us.
It was very convenient to public transit. The rooms were very well laid out and stylish. The amenities were all top notch.
Stayed in September 2023
Reviewed: 18 September 2023
Julian
United KingdomLocation but good for trains. See through bathroom!
Room size. Cleanliness. Bed, bedding, two duvets, feather pillows, robes,
Stayed in September 2023
Reviewed: 18 September 2023
Francesco
SwitzerlandNothing in particular
Staff was exceptional
Stayed in September 2023
Reviewed: 17 September 2023
Jasminworld
Switzerlandthe men at the reception
the room
Stayed in September 2023
Reviewed: 17 September 2023
Citizenfour
LuxembourgPartially unfriendly staff at breakfast. Reception personal was very forthcoming and friendly. The Hotel is a labyrinth, difficult orientation inside. Pretty expensive for so small rooms and I had to accept downgrade without refund because air conditioning not working the higher quality room I booked. Small rooms. Hypocrite ecological rules about one way bath sandals and room cleaning/towels, etc. But throwing sandwiches from breakfat, rather then letting customer take them? Small rooms, room cleaning weren‘t top. Bad information transmission on where you‘re allowed to park in payed parking. Yellow, white are for the residents (flats and Penthouses in two towers) and companies in the building
Modern and clean.
Stayed in September 2023
Reviewed: 14 September 2023
Xu
United Statesnew modern hotel with all conveniences and space your family need, not the old town small room; there is a bus (not train) within 5 minutes walk to downtown; big parking lot; grocery store in building; good view; no noise from train.
Stayed in July 2023
Reviewed: 9 September 2023
Elizabeth
United KingdomThe location was ideal literally 5 mins walk from the train station
Stayed in September 2023
Reviewed: 6 September 2023
Jessica
United StatesGreat location near the train station, just 1-2 stops from central Zurich! Room was basic but comfortable. Parking was easy onsite for a fee.
Stayed in September 2023
Reviewed: 5 September 2023
Angelina
NetherlandsThe location is quite distant from the city center, and the road is not pleasant to walk through (quite industrial), definitely recommend taking a train (2 mins to train station, 6 min to Zürich HB by train)
In general, I liked the hotel. The room was spacious and clean, and the sound isolation was good, so you don't hear the train station nearby. There is a coffee point in the hotel lobby where you can buy delicious coffee. And definitely, I recommend adding breakfast to your booking, there is a great variety of food, incl. fruit, cheese, nuts, etc.
Stayed in August 2023
Reviewed: 4 September 2023
Guillaume
SwitzerlandNo restaurant on Sundays
Very clean, liked the spa also. Breakfast is good and restaurant offers good quality food (nice homemade pizza)
Stayed in September 2023
Reviewed: 3 September 2023
Francesco
ItalyZZOERP
Stayed in July 2023
Reviewed: 3 September 2023
Fui
MalaysiaThey do not provide amenities and no fridge in the room.
All is good - it is a good place to stay.
Stayed in August 2023
Reviewed: 2 September 2023
Anant
United KingdomBasic facilities and necessity were missing and no free water .
Std Breakfast was awesome . HOTEL is modern and easily accessible from Zurich HB main by train and tram however far.
Stayed in August 2023
Reviewed: 31 August 2023
Miladmeh8
IranThere was not enough facility in the room
Great breakfast
Stayed in August 2023
Reviewed: 30 August 2023
Mcteague
SwitzerlandIt would have been nice if the windows could open for fresh air. Maybe the “resort” branding is overplayed, although we didn’t have time to use the sauna, etc. The staff were perhaps a but abrupt, but that was partly our fault as we don’t speak German.
The location was perfect for us - a 10-minute walk from a party venue. The rooms were big, with very large windows and a nice city-scape view. Beds extremely comfortable. Conveniently located - good tram and rail connections from Zurich main railway station. (But there did not appear to be many restaurants or shops in the vicinity.)
Stayed in August 2023
Reviewed: 28 August 2023
Eva
NetherlandsThe room has no safety box and tea/coffee facility’s.
The shower sound and corridor.
Stayed in August 2023
Reviewed: 26 August 2023
Amaar
Saudi ArabiaSmall rooms No coffee machine No iron
Stayed in August 2023
Reviewed: 24 August 2023
Sachin
IndiaNice rooms
Stayed in August 2023
Reviewed: 24 August 2023
Moni
GermanyWe needed to pay for the parking space outside the hotel (under direct sun) (10€/night). Not in the city centre, but was relatively easily accessible by public transport (6-7 min walk to the train station), however, the train to the city centre was not very frequent No coffee machine/electric hotel was available inside the rooms (but not a big deal also)
Clean room with Compfortable bed/pillows Brand New building Nice staff Good Wifi Spa/Sauna facility Nice Breakfast with lots of varieties Very quiet rooms with well sound proof windows Disctance to the train station (6-7 min walk) which goes to the main staition/city centre
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content