Room very cold not heater in the room, Room heater need there

nice and clean room, food very nice

Stayed in November 2022

Very modern building, close to the center, great view and has a nice sauna.

Stayed in September 2022

My room wasn't very clean. There was hair and I am a professed germaphobe but this was off-putting. It is very far away from city center but the train is very close.

It was easy to get on and off the highway. They had a nice hotel restaurant with many healthy choices. They let us store our bicycles in a special garage.

Stayed in August 2022

The air conditioning did not work and there was no natural ventilation. The room was unbearable as a result. To add insult to injury, the Wi-Fi couldn’t handle the guest volume and repeatedly failed.

Stayed in October 2022

- Beautiful room with a big picture of a swiss valley on the wall. - Very comfortable bed with perfect pillows. A good sleep is technically guaranteed. - See-through shower :-) - The room was perfectly clean. - The little shop at the Reception has all you need and fair prices too. That is much better than a minibar. - An overall great experience.

Stayed in October 2022

No AC (Fresh air technology) it was too hot, we wanted to call the reception but no calling facility only we have to send WhatsaAPP even if it is any emergency.

Room was clean and comfortable

Stayed in October 2022

To Whom It May Concern, We would like to express our dissatisfaction with the situation that happened few days ago at breakfast at your hotel, during which we received a video call from a family member. On that occasion, we were not loud or did anything that could be found to be different from vis-a-vis conversation (at least as we were aware of it). However, during this conversation, one of your employees approached us and vaguely suggested we should not use cell phones during breakfast, which was repeated a few minutes later, in a manner we considered to be disrespectful. If the hotel's policy is that mobile phone usage/video calls during breakfast are prohibited, we regret for not being properly informed about this. Even in that case, we believe guest (people in general) should be treated respectfully. We find it important to emphasize that the intention of our complaint is not to sanction anyone in particular, but to contribute to your service improvement. Also, wifi didn’t work every couple of hours. Kind regards

Stayed in October 2022

very nice clean room , spacious, delicious breakfast

Stayed in September 2022

No air conditioning. Unfriendly staff. Had no electricity in our room and staff made it seem like it was our issue

Stayed in October 2022

no AC in rooms. staff is not cooperative.

location is great. close to stations.

Stayed in October 2022

The Staff were very rude. There was no room service. Even small items like tissues, the hotel staff asked us to buy our own. Disappointing.

Stayed in October 2022

cozy room, staff was friendly and helpful! train & tram just right infront of the hotel. very convenient

Stayed in September 2022

nice room, parking available, amazing breakfast☺️will definitely be back. The gym was also great! Thank You for the great stay.

Stayed in October 2022

well the hotel is good for a night and sleep, that is all... is too expensive

the hotel is well located

Stayed in September 2022

terrible customer service.

Stayed in October 2022

Room was clean and awesome! VERY close to train. Loved the Cafe with Starbucks!

Stayed in September 2022

Nothing.

Customer service was excellent! The staff were very helpful. Kudos to Janine! She's an excellent employee.

Stayed in September 2022

Cold and no floor coverings made the place feel uncomfortable. Wellness centre seemed a big sell but was not really that good.

Close to train station

Stayed in September 2022

Perhaps an electric kettle in the room would have made getting a quick cup of instant coffee easier.

The room was perfect and value for money. The facilities provided at the hotel were excellent as well.

Stayed in August 2022

The room had no ventilation.It was freezing at night.

Breakfast was good.

Stayed in September 2022

A really great place! clean and the spa facilities just made my day! The prices in the restaurant very reasonable and even cheaper than in town. Really recommend!!!

Stayed in September 2022

staff they said you can do to another hotel we don't have a solution

no air conditioning room is very hot staff bad and not talked nice when i tolf him a problem

Stayed in September 2022

-

free wifi, excellent breakfast

Stayed in September 2022

The room was clean and beautiful. Near the Hotel is a station. Also, there is a coop store where you can buy products and a cafe where you can eat. I think it's great. And if you're going in the summertime, there is a river nearby. It would take only 10 minutes to get there.

Stayed in September 2022

Air conditioning broken, 32 minutes in line to check in, restaurant service was pretty bad except for the new girl who was very sweet.

Stayed in September 2022