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Reviews of Hotel Alexander Zurich Old Town 3 stars

Niederdorfstrasse 40, City Centre, 8001 Zürich, Switzerland

#50 of 125 hotels in Zürich

Guests' Choice

Review score

Based on 885 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    7.9

  • Free WiFi

    8.9

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Showing 226 – 250

  • Reviewed: 25 March 2023

    7.0
    location & hotel stay is good except the rude check in employee
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    room was noisy at night as we can hear the people hanging out and talking outside. man in charge of check in area -around 11pm on thursday, march 23 was so rude. while getting water in the lobby, i made the mistake of using 2 plastic cups instead of 1. he was so LOUD, almost screamed, when he said, "MADAME, WHY ARE YOU USING 2 CUPS? CUPS ARE VERY EXPENSIVE!" there were at least 4 other guests in the lobby - it was really embarrassing - no need to yell it out for a simple mistake. This experience alone will stop us from using this hotel again. I can overlook the noise outside as the hotel can not control that, but that man left a very very bad taste in our mouth. i hope he undergoes better training so as not to embarrass the hotel guests.

    location is great and bed is very comfortable. breakfast is good.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    would return
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the room was on a small side - just enough space for two people and two suitcases. I realize it’s rather norm in Europe, especially in the historical centres, so it’s more a note to people who prefer to have larger rooms.

    Nice small hotel in the middle of Zurich Old Town; 5-10 minutes walk to all major points of interest. The staff on the reception - both Riña and Laura - were really great and helpful, answering our numerous questions, assisting with restaurants reservations… and making our short stay in Zurich feel like real holiday!

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The room faced the street and picks up quite a bit of noise from nightlife, so not super easy as a light sleeper.

    Great location, really good breakfast, clean and welcoming room and bathroom. The front desk staff were friendly and helpful.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    good location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    location staff

    Stayed in March 2023

  • Reviewed: 13 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Business Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows should be harder and a USB port would help

    Stayed in March 2023

  • Reviewed: 8 March 2023

    7.0
    All together it was OK, but a little expensive.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Please consider that this is a 3 stars *** hotel and not a 4**** one. Rooms look nice and clean, but are really small, toilette is only 2 steps from the bed. Someone starts to work very loud in the 3.floor service room every morning at 7:00, so you will wake up every day at 7:00 o’clock. Location is great, but street-view rooms are quiet loud every friday and Saturday night (but thanks for the free earplugs!). Wi-Fi is weak, breakfast is correct, staff is kind.

    Clean rooms, nice stuff, free coffee & tea, fruits and pastry available at the reception every day.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was good the location was verry good

    Stayed in March 2023

  • Reviewed: 5 March 2023

    8.0
    great location!
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    a bit noisy

    close to the railway station, close to the old town, and in a nice area with restaurants and shops

    Stayed in March 2023

  • Reviewed: 1 March 2023

    9.0
    Great Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows are too soft A bit noisy at night as it’s close to pub, hotel did provide ear plugs and that really helps.

    Great and convenient location for public transport, close to restaurants too. Comfortable bed Staff are helpful and very m

    Stayed in February 2023

  • Reviewed: 22 February 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size not too big!

    Very good hotel in the city center!

    Stayed in December 2022

  • Reviewed: 19 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    great location. nearby walk from main train station and to all main attractions. cute area/neighborhood. very helpful & accommodating staff. good breakfast. comfortable beds. can be a bit noisy from outside at night on weekend, but could’ve been worse - glad I brought headphones to fall asleep. small room/bathroom, but comfortable & sufficient for short stay with one person!

    Stayed in February 2023

  • Reviewed: 15 February 2023

    9.0
    Great stay in old town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was great, right in the old town and close to the main train station. Staff were very friendly. Breakfast was really good with eggs, bacon and everything else you can expect. Bed was comfy and they had universal travel plugs which was very helpful. The free mini bar was also great!

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Nice stay !
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing really to complain .. price is Zürich standard. The room was a little noisy at times as it was on the first floor, street view on a weekend night so if you are a light sleeper it can be bothersome.. A little kettle en suite would have been a plus but hot drinks were available at the front desk , so no big deal

    Very convenient if you are coming from Zurich railway station (few minutes walking distance ) Area allows for all the main attractions to be reached on foot, especially if you are on a first trip to Zurich The Checking in and out were a breeze. Very friendly staff, nice welcome and helpful lady at the breakfast room Nice shower, room is basic but has a comfortable bed. Clean and well maintained.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    no

    clean and great location

    Stayed in January 2023

  • Reviewed: 7 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    central location with proximity to Rail station. very accommodating staff

    Stayed in February 2023

  • Reviewed: 4 February 2023

    9.0
    Great place to stay in central Zürich
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    very central, underground parking, good breakfast and quiet! great place to stay in central Zürich

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    Recommend the location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    great location. Free coffee/tea/water. Yummy breakfast

    Stayed in February 2023

  • Reviewed: 3 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was nice

    Stayed in February 2023

  • Reviewed: 3 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were uncomfortable

    Location is good

    Stayed in January 2023

  • Reviewed: 28 January 2023

    9.0
    Our stay in Hotel Alexanda was a very pleasant one and we really appreciate their help.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Because the Hotel is in an area where restaurants and drinking places are, it was rather noisy at night due to people drinking and talking aloud.

    Location and great staff. Staffs Gian and Marc were very cheerful & helpful. Gian was helpful in telling us what we can do in Zurich. Marc was helpful to check and accede to my request for a double bed for the 2nd room. I would like to especially thank Gian who help us find out the nearest medical center we could go to on the late night of Dec 25th, 2022. Many thanks Gian(Jackie Chan).

    Stayed in December 2022

  • Reviewed: 24 January 2023

    9.0
    I love it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room are small and in the morning I find out there is a warehouse and the lorry came stock pile cause some noise.

    environment are great, it’s warm especially we are facing -1celcius from Zurich. Hot shower I love it! Breakfast is Superb.

    Stayed in January 2023

  • Reviewed: 22 January 2023

    9.0
    Thank you to Magic Mark, Katrina and all the staff for a terrific stay!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Our corner room had a nice view of the street and the neighborhood. The room was a bit tight, but the bathroom was clean and modern. The room was comfortably warm, the bed was soft and snug.

    Stayed in January 2023

  • Reviewed: 18 January 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything is great

    Great! The lady attending is for breakfast is very efficient

    Stayed in January 2023

  • Reviewed: 11 January 2023

    9.0
    I do recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    To be honest, we felf it was pricey but compared to the other hotels in Zürich it was one of the cheapest that offered the most.

    Stood here 3 nights. Nicely located, in an old part of the town, on a pedestrian street. It was clean and comfy. You could get as much fruits, tee, coffee and hot/cold bubbly or still water as you wanted, at any time. We recieved the contents of the mini bar for free- 2 beers, 3 bottles of water and a coca cola. But the best thing was the underground parking. The places are limited and you do need to book in advance. You take an elevator that is kinda narrow but our volvo xc 60 fit just perfect. You just can't get a more secure parking than this. It was 30chf/night which was decent considering that most of the other hotels didn't even have parking available. Oh and we also got free zoo entrance (which is 26chf normally and it is worth seeing) and free kunsthaus entrance (didn't have time to go), just ask the main desk they also had some other nice discount offers.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    8.0
    comfortable and convenient hotel. loved the location. would be awesome if rooms are
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms look like they would have in the 1980s.

    Easy walking distance to and from Zurich train station … fantastic location. Great brekky. Clean and comfortable. Underwhelming and under invested rooms… but I’d happily stay there again!

    Stayed in January 2023

Showing 226 – 250

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