Reviews of Essential by Dorint Basel City 4 stars
Schönaustraße 10, 4058 Basel, Switzerland
#25 of 66 hotels in Basel
Guests' ChoiceReview score
Based on 884 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
8.5
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Facilities
8.7
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Staff
9.3
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Value for money
8.3
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Free WiFi
8.9
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Reviewed: 24 November 2024
Susanne
United Kingdom15 reviews3 helpful votes9.0“best accommodation for the price I have found in Basel”- • Leisure trip
- • Solo traveller
- • Essential Double Room
- • Stayed 1 night
- • Submitted via mobile
getting there was difficult because of extensive road works and blocks in the surrounding area. clearly not their fault
underground parking on site city centre. spotless. truly lovely staff
Stayed in November 2024
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Reviewed: 18 November 2024
Adam
Romania35 reviews8 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
-
- great location - great food - polite staff - varied breakfast
Stayed in November 2024
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Reviewed: 12 November 2024
Jason
United Kingdom30 reviews1 helpful vote9.0“Great hotel for a great price with some very good reception staff”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed was a little to firm to be comfortable
Just a very nice hotel not too far from the town centre. Reception colleagues were excellent especially Angela
Stayed in November 2024
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Reviewed: 11 November 2024
Kateryna
Switzerland12 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Essential Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything is perfect! New hotel, everything very clean, perfect breakfast and location!
Stayed in November 2024
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Reviewed: 10 November 2024
Mehdi
Switzerland4 reviews1 helpful vote10“Perfect!”- • Leisure trip
- • Couple
- • Essential Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff were super helpful and friendly definitely made our stay very rememberable.
Stayed in November 2024
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Reviewed: 7 November 2024
Alta
South Africa3 reviews9.0“Loved it”- • Business trip
- • Group
- • Essential Double Room
- • Stayed 4 nights
- • Submitted via mobile
Aircon unit in the room
Breakfast was amazing and the Breakfast staff was very friendly
Stayed in October 2024
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Reviewed: 4 November 2024
Yeliz
Germany75 reviews14 helpful votes9.0“fantastic breakfast, spacious rooms, great location!”- • Leisure trip
- • Group
- • Apartment
- • Stayed 2 nights
We had stayed in a large and a beautiful room, space was not a problem. But for privacy could have been better, if there was an isolation between bathroom and the room. There was a door :) but there was a 5 cm height difference between floor and the door, tiny difference makes a difference!
breakfast was super delicious and there were a lot of things to choose, everyone could find something they like. The coffee and tea was good too, you could make your own tea within different sorts. I would definitely come back.
Stayed in November 2024
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Reviewed: 30 October 2024
Chiara
Switzerland11 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The queen bed was two seperate beds put together. As a couple, we would’ve preferred one single bed. The bathroom door could also be improved for extra privacy.
The location and breakfast were excellent.
Stayed in October 2024
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Reviewed: 29 October 2024
Ioana
Romania16 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
It was perfect, nothing to write here
Clean, central, good food, friendly staff
Stayed in October 2024
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Reviewed: 29 October 2024
Renil
Ireland32 reviews2 helpful votes8.0“Good stay in Basel”- • Leisure trip
- • Family with young children
- • Essential Triple Room
- • Stayed 3 nights
- • Submitted via mobile
None
Easy check-in, nice location, brilliant breakfast. Proximity to various places and good restaurants around. The Basel card was ready on arrival and the staff were courteous.
Stayed in October 2024
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Reviewed: 28 October 2024
Oliver
United States16 reviews9.0Superb- • Leisure trip
- • Couple
- • Essential Double Room
- • Stayed 2 nights
- • Submitted via mobile
Fan in bathroom ran all the time. Wouldn’t shut off.
Quiet
Stayed in October 2024
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Reviewed: 13 October 2024
Miruna
Romania7 reviews10“Great choice for a city break in Basel”- • Leisure trip
- • Couple
- • Essential Double Room
- • Stayed 3 nights
- • Submitted via mobile
N/A
Our stay has been excellent mostly thanks to the staff at the hotel. They have been very professional and kind. The hotel is in-line with the online description, providing key facilities and it is easy accesibile to key landmarks in Basel. It is very clean and a good choice for both leisure and business travellers. We send our kind regards to Alex who welcomed us at the reception. He made our stay memorable and we are glad we had the opportunity to meet him.
Stayed in October 2024
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Reviewed: 12 October 2024
Ekaterina
Ireland18 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Essential Double Room
- • Stayed 3 nights
- • Submitted via mobile
Room was too warm and had to open window at night, but was too noisy from road traffic. Sound proofing wasn’t great- you could hear cleaning staff in upstairs rooms moving furniture around and phone was making random sounds in the middle of the night!
Good breakfast and it was really great that we got travel pass on local transport for the days we were staying. It did make a difference by taking bus to hotel from main centre. Staff was very friendly and helpful. Got bottled water but only on first night…
Stayed in October 2024
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Reviewed: 11 October 2024
Thamer
Kuwait25 reviews2 helpful votes9.0“Nice location with friendly staff. However, overpriced property”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location very quite Delicious breakfast
Stayed in September 2024
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Reviewed: 9 October 2024
Sarah
United Kingdom10 reviews2 helpful votes9.0“Really really nice hotel”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
There wasn't much I didn't like. thought this was a fantastic hotel for the price. It is about a 20min walk from old town but trams/buses so easy to use. I am nit picking here but pillows weren't very comfortable.... I could have asked reception for different ones though!
Staff: Reception staff were so welcoming and helpful. Restaurant staff could not have worked harder. Great customer service makes a good stay a great stay- many more expensive hotels could learn from the Dorint Basel City. Room: Well equipped with tea/coffee/water and complimentary mini bar. Comfortable bed. Food and drink: Breakfast was fantastic, great selection of hot and cold food which was kept well stocked and clean. Nice little bar. Only had a drink and breakfast. Didn't eat dinner but the menu looked nice and fairly priced.
Stayed in October 2024
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Reviewed: 7 October 2024
Anita
Bulgaria22 reviews24 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything was excellent! Starting with great welcome reception, the whole experience is very well organized - parking, facilities, breakfast and location.
Stayed in October 2024
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Reviewed: 6 October 2024
Eleni
Greece9 reviews2 helpful votes10“it is highly recommended”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room has all the comforts (air condition, fridge, coffee machine). It was really comfy and very clean. The accommodation was excellent, the breakfast had quality and variety and the personnel was kind and really helpful especially the man who made our check in. Highly recommended
Stayed in October 2024
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Reviewed: 4 October 2024
Sunnam
Germany33 reviews2 helpful votes9.0“Very kind of all staffs! and clean renovated Hotel”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Room is a bit small but understandable for the regular hotel.
Everything is clean. No charge for all drinks in the room is so good welcome-gesture. Good location with Parking place in unterground
Stayed in October 2024
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Reviewed: 1 October 2024
Alan
United Kingdom10 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Friendly staff, comfortable bed and good facilities
Stayed in September 2024
-
Reviewed: 29 September 2024
Beryl
France35 reviews3 helpful votes9.0“Nice stay for a weekend break”- • Leisure trip
- • Family with young children
- • Apartment
- • Stayed 1 night
- • Submitted via mobile
Nothing
Spacious clean rooms, lovely staff
Stayed in September 2024
-
Reviewed: 29 September 2024
Amandatz
Australia22 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Excellent breakfast
Stayed in September 2024
-
Reviewed: 27 September 2024
Sami
Ireland13 reviews3 helpful votes8.0“Overall it was a good and comfortable stay”- • Business trip
- • Couple
- • Essential Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The room was warm without an aircon and it was noisy to keep the door open
Location, cleanliness, bed, room was spacious
Stayed in September 2024
-
Reviewed: 26 September 2024
Charles
United Kingdom28 reviews10“Fantastic place. 100”- • Leisure trip
- • Couple
- • Essential Double Room
- • Stayed 1 night
- • Submitted via mobile
Clean, modern friendly staff
Great location
Stayed in September 2024
-
Reviewed: 24 September 2024
Moira
Malta21 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Essential Triple Room
- • Stayed 1 night
- • Submitted via mobile
Only negative was that the 3 rd bed in our room was too cramped .
Beautiful , clean hotel . Good food and nice staff
Stayed in September 2024
-
Reviewed: 21 September 2024
Tianhong
Netherlands31 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Essential Double Room
- • Stayed 1 night
- • Submitted via mobile
Wonderful location
Stayed in September 2024
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