When I check out, I asked for receipt for hotel fee but hotel told me they can not give, I need ask Booking.com, but when I returned to China, Booking.com told me only the hotel can issue the receipt(invoice) for me. This is a big problem for me!

Location is good, if you go for exhibition, this is a very nice location. Breakfast is very nice.

Stayed in May 2023

The room was a little small, but there were no major complaints that we had.

The personnel was amazing, very friendly at check-in, at breakfast, and when they came to clean the room. The location was very central to the train station, the tram, and about a 20/30 minute walk from the city center.

Stayed in May 2023

Room a bit small/tight.

proximity to the Musical Theater Basel. Spacious Restaurant Facilities

Stayed in June 2023

"breakfast"is best.

Stayed in June 2023

at a busy road

okay hotel, not far from centre

Stayed in June 2023

The room size was a bit small. The location is generally good, but not the top for Basel city. It takes 15 minutes of walking to Basel Bad Bahnhof, and about 30 minutes to Basel SBB. However, public transport may be convenient. I preferred to walk.

Polite and helpful staff, clean and comfortable room. Tea and coffee options ana a bottle of water were provided in the room. Basel Card that provides free access to the public transport and discounts in city attractions imbecomes quite handy.

Stayed in June 2023

Comfortable stay. Check-in very smooth and accomadating. Great location to get on the tram and be in the centre within a few stops.

Stayed in May 2023

staff

Stayed in May 2023

The room got really hot and there was no A/C

Clean, well located and the breakfast was really good.

Stayed in May 2023

We booked a room with a garden view, but it was more like building view (as we were on the higher floor). Room could be a bit bigger.

Staff was fantastic, always smiling and they greeted us every time, when they saw us. Big choice of food at the breakfast. Coffee machine in the room. Angela at the reception was very welcoming and friendly at check in. Complimentary minibar.

Stayed in May 2023

Rooms were a bit dated. Toiletries were empty on arrival. Sound and quality of the TVs is very bad.

Very central location with Parking directly below the hotel. Very friendly and helpful staff. Nice and clean rooms.

Stayed in May 2023

Comfortable room and breakfast was excellent 👌

Stayed in May 2023

Can’t think of anything

Fantastic location for Congress Center and yet still pretty quiet, even with room facing street. Breakfast selection was superb. Barman did a great job, staying late for us! Thanks

Stayed in May 2023

Friendly staff, clean and very spacious room. Well decorated, too, as a bonus. The breakfast was fantastic, lots of choice of literally anything you would want from a continental breakfast. The highlight was a free "Basel card" for the duration of our stay which allowed us to use public transport for free, as well as accessing museums at half price during our stay. Generous breakfast time (7 to 11) with just as welcome late checkout at midday.

Stayed in May 2023

In the Bartroom should be a bether Mirrow for close up and a bether light.

Location, Breakfast

Stayed in April 2023

room bit small for three.

close to bus/tram station and Basel Bad Bf. best breakfast of my two weeks holiday.

Stayed in May 2023

An amazing hotel, very close to the center and a very good value for money!

Stayed in May 2023

-

Great hotel. Location is very good, a few minutes by tram to the centre or 15 min walk. Comfortable bed, clean. Excellent breakfasts, good coffee and selection of teas. Nice and professional staff.

Stayed in May 2023

the lighting didn’t work properly in the room

breakfast . bed was also night

Stayed in May 2023

Usually a 4 star hotel offer complimentary toiletries (slippers, hair conditioner), but not this. So next time I will be there, I will bring mine from home.

The breakfast was superb. The rooms very comfortable and clean. The location was great.

Stayed in May 2023

The breakfast ist excellent

Stayed in May 2023

We got early check in, we were with a baby so they prepared baby cot for us. There is field in fron of the hotel where our kid was playing. Free gift card for transfer service in the town.

Stayed in May 2023

It was difficult to find parking around the hotel and 25 CHF/night is quite expensive to leave it at the hotel parking.

We really enjoyed our comfortable and quiet room, especially after we were informed that we have a free upgrade. Maybe the upgrade was moving us to garden view which was great as the room was very quiet. Next morning, the breakfast was very tasty, with big variety and fresh products.

Stayed in April 2023

Very good room, with a view on to the garden. Great thing is socket with different shapes, so you dont need to use any switch. Bed is very confortable, and room si clean. Mini bar is free of charge if you want to use it. Inside a min bar are some soda, water, and beer. Breakfast is very good, enough choice for eating usualy or sweet breakfast, diferent type of juices (orange, multivitamin, grape...), coffee as you wish (machiato, expresso, long, short, with milk..). Stuff is very polite and so kind, ready to help you at any time. Location is good, close enough to old town. Anyway if you dont like to walk, you can rent a bike in hotel and drive around a city. All city is bike friendly city so I highly recommend to rent a bike and go to sightseen witha a bike. Bycicle is electrical so even an older quests could drive it. Great hotel, great experience, definitely I will use this hotel again.

Stayed in May 2023

None

Breakfast, free minibar, Basel Card

Stayed in May 2023