5 ruelle du midi, Eaux-Vives, 1207 Geneva, Switzerland
#102 of 109 hotels in Geneva
Guests' ChoiceBased on 96 hotel reviews
7.5Cleanliness
8.0
Comfort
7.7
Location
8.9
Facilities
7.3
Staff
9.1
Value for money
7.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 January 2025
Vitor
CanadaBeds, clearly the beds were installed to accommodate 4 people, so nothing was very solid. Jacked up prices for the holiday season like all over Switzerland with no quality to show for it.
Location. Staff very polite and helpful
Stayed in December 2024
Reviewed: 2 January 2025
Daniel
AustraliaThe room was warm and comfortable, and complimentary breakfast was very convenient. The staff were friendly and helpful. The location gave us a great base to explore the city around us, with plenty of attractions and stores within easy walking distance.
Stayed in December 2024
Reviewed: 26 November 2024
Tataro
United Arab EmiratesFor a 5 people with 3 beds, there is only 2 plug-ins and it's just beside in 1 bed. I hope you can install also beside all 2 beds.
Yes, elevator is a must if you stayed in 5th floor. Place is very near to metro, a 2-3mins walk and 15mins walk to Lake Geneva. Reception & breakfast ladies we're so accomodating, thank you!
Stayed in October 2024
Reviewed: 21 October 2024
Jhona
United KingdomString smell cigarettes and cannab*s from outside
The room and the lift..
Stayed in September 2024
Reviewed: 7 October 2024
Paul
United KingdomSmall bathroom compared to size of bedroom. Could hear a telephone ringing once or twice during the night. One of us could hear the air conditioning. Room needed a few pieces of cutlery and crockery - there was only a few glasses but no cups or mugs for a hot drink or even tea and coffee supplied.
Well located for public transport to and from city centre and airport. Easy to get buses and trams with Geneva’s free public transport card available when you stay at a Otley. Rome had a fridge, microwave and kettle. Very good sized room. Walking distance to Lake Geneva.
Stayed in October 2024
Reviewed: 7 September 2024
Stephanie
United StatesNot much. The value/location for the cost was above my expectations.
The staff was excellent!
Stayed in September 2024
Reviewed: 14 April 2024
Jo
United KingdomBreakfast was very basic. Everything else was as expected.
We enjoyed the helpful staff, who couldn't do enough to help. The room for 3 of us was large and bright and very clean. It had everything we needed for the 3 days we were in Geneva & it is in a great location.
Stayed in April 2024
Reviewed: 26 January 2024
Raja
CanadaStaff service
Stayed in December 2023
Reviewed: 30 December 2023
Johnson
United KingdomThe breakfast wasn’t amazing
Central location, very friendly staff.
Stayed in December 2023
Reviewed: 15 October 2023
Thomas
SwitzerlandA very quiet room
Stayed in October 2023
Reviewed: 4 October 2023
Mr
United KingdomBed wasn’t cleaned and breakfast not option able.
Great location and downtown close by…
Stayed in October 2023
Reviewed: 3 October 2023
Michael
United StatesAir conditioning did not work and they did little to get it working.
Nice breakfast, good coffee.
Stayed in September 2023
Reviewed: 29 August 2023
Jen
United KingdomIt was expensive for what it was. BUT! Flip side, probably not expensive for Geneva. Geneva is just outrageous when it comes to prices and the Calvy obviously has to exist where it exists!
Staff were friendly and helpful. Breakfast was good - coffee was excellent - location was pleasant. Room size was amazing for a family of five. The air con unit made the top floor position tolerable but not comfortable (not quite powerful enough/very noisy). Not complaining about this! It was hot and it was the best it could be. But just commenting for people who would find the noise a problem.
Stayed in August 2023
Reviewed: 28 August 2023
Yassine
BelgiumMy bed broke in the night so I had to fix it. There could be a better breakfast for the visitors.
The room was nice and big. The owner of place is really nice! I liked the way that he tried to help us with everything. Not everyone was like him.
Stayed in August 2023
Reviewed: 6 August 2023
Alison
DenmarkNice hotel and breakfast with big spacious room. We were really pleased to have a microwave and fridge in the room too. It was a little hot at night as it was on the top floor but otherwise we really enjoyed our stay.
Stayed in August 2023
Reviewed: 4 August 2023
Angela
United KingdomIt took an age to check in to the hotel, which was very annoying. Geneva offers free travel card for the duration of one's stay. They should have sent an email with the QR code for the pass. They did not. The hotel knew nothing about it and when I insisted they had to call someone to receive an email which offered free travel pass for only one day. Not good enough.
a friend had stayed before so I knew what to expect. The location was excellent, the breakfast was adequate - continental.
Stayed in July 2023
Reviewed: 4 August 2023
Vanessa
SwitzerlandThe 5p room is a bit too hot, works for me but didn't work for my partner, but it has ceiling fan and also a couple of portable ones. The room is outdated, in need of some basic renovation and small deco care.
The hotel is well located, the room is spacious and was clean (5p room), the staff is helpful and accomodating. We were given a city card and a map, and could go around with trams, busses and little boats. A very basic breakfast was included (bread, butter and nice croissants).
Stayed in August 2023
Reviewed: 30 June 2023
Preeti
AustraliaThe wall with the wooden slates across the rooms can be dangerous as we bumped into them.
Location and staff. Staff are really friendly . Location is very close to trams .
Stayed in June 2023
Reviewed: 3 June 2023
Sally
United Statestoo dark in the room and NO air conditioner
close all to the stores and tourist area
Stayed in June 2023
Reviewed: 16 May 2023
Cristine
United StatesOne night the people next door were very loud. I tried to sleep through it but finally at 3 a.m. I went downstairs and talked to the night person who called the people and the noise stopped immediately. Two of the four twin beds were hard and uncomfortable.
The staff were very friendly. The room was large. It was convenient to buses, breakfast was good.
Stayed in April 2023
Reviewed: 15 May 2023
Maria
SpainThe breakfast could be better.
It is really well located. Near the lake and the old town. We get a very big room. It was comfy too.
Stayed in May 2023
Reviewed: 13 April 2023
Robert
United KingdomRooms need a upgrade, was like being back in the 1970s and the rooms were so hot, no way to control the heating, had to leave window open all night to cool down.
Location
Stayed in April 2023
Reviewed: 10 April 2023
Moors
United Kingdomgreat location and lovely restaurant and outdoor area. the staff were all wonderful and super accommodating!
Stayed in April 2023
Reviewed: 26 March 2023
Toufik
Malaysiawas great for our purpose
The staff were very helpful and accommodating for our several requests and they provided us with free public transportation voucher for Geneva city
Stayed in March 2023
Mississauga, Canada
Benidorm, Spain
Ouarzazate, Morocco
Leichlingen, Germany
Tbilisi City, Georgia
Bucharest, Romania
Patong Beach, Thailand
Ekas, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content