Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Canton of Lucerne hotel reviews
  4. Luzern hotel reviews
  5. Reviews of Capsule Hotel - Lucerne TheLAB

Reviews of Capsule Hotel - Lucerne TheLAB

Hirschengraben 40, 6003 Luzern, Switzerland

#53 of 76 hotels in Luzern

Guests' Choice

Review score

Based on 710 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    7.5

  • Value for money

    8.2

  • Free WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Too many passwords to go into the room.

    Privacy, Quiet.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Not a hotel. But a nice cheap way of spending the night in the middle of Luzern
    • Business trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night

    An inexpensive way of getting your own "room" while paying a price for which you'd otherwise only maybe get a dorm. Amenities are simple but fulfill the needs.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Good for a passing night
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    You have to type in your code every 5 minutes because there's like 8 doors before you're in a bed. Also it's much more of a work area downstairs, not enough common spaces for people just staying in the capsule hotel. They close the big sitting room at 6pm. FYI it's an AI front desk.

    Good first experience in a capsule hotel. Very clean and quiet with decent amenities. Nice big bed. 5 minutes walk from the main train station. They will store your bag before check in (byo lock)

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    It is quite hard to find this hotel as it is kind of hidden on the street without having a proper visible sign outside. (there is only a small one) After my arrival and check in in the entrance room it was possible to open all doors by the code they sent me except of the doors to capsule. You need to install the app Goki otherwise you won't be able to open it for the first time. Later it was working even without app. A lady there had similar problem. The bathrooms could be bigger and could be more of them.

    The hotel is near to city center, the capsules look nice from inside.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    For me... it was very quiet with no interaction with other guests.

    The communication was very good and fast . The facility is very secure.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    The space in the capsule was super nice!

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is so small that the water from the shower is everywhere which is a little bit disgusting. But apart from that: Awesome!

    The capsule really is super quiet! Since there are huge mirrors you don‘t feel like you‘re in a tiny capsule, so it‘s quite nice.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    This accomodation is always easy access, it’s near the train station, easily access by pinlic transpo. The sharing area
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    None

    The property is very nice, everything is easy access.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    I really like it, near to the main attractions, very comfortable , clean and too much privacy.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    There aren’t dryer hairs it’s necessary for the weather , too much warm inside the capsule and more cold in the room, could be good idea that it will have locker for using before check in

    Location very good just 10 minutes to train station, very comfortable bed and a lot of discretion

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    There was no staff to assist with checking in or out. The smoke detector's low battery was beeping all night. The available lockers were very small, and you have to provide your own locks.

    I liked that each pod had a closing door with a key lock so no one could access your pod. The building felt very secure.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Really good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 3 nights

    The kitchen doesnt have something to cook, just had a electric kettle and a microwave. They should put a toaster for sure.

    Really good location. It's a nice modern pseudo-hostel. Great place to try co-working

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms could be cleaner. The fact that a toilet and a shower are integrated into one is inconvenient. There are only 3 stalls (toilet/shower) for 16 cabins. No change of towels or fresh towels available.

    Capsule is clean and spacious enough and reasonably confortable. Check in was easy to do online. Good location.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    7.0
    Good value. But far from luxurious.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Despite the very clean sheets and bedding, the capsule was a little smelly.

    The other travelers, using the capsules, were very quiet and considerate.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    This accommodation made my 1st stay to Switzerland memorable.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    It took a while to enter the building, but after the first entry, it was all fairly smooth going in and out. The shower / toilet combination took a little adjusting, but I was only there 1 night, so it was ok.

    Lift access, self check-in(w/in-app support), clean bedding, fresh towels, mood lights, great charging ports, and free standard ear plugs on the pillow were all things I very much appreciated. In addition, I didn't see it until the morning I was leaving, but the free travel access to local transportation was a nice added benefit. I also loved the location, walking distance to the main railway station. Easy lock and key system throughout the building from my phone. All these things added to a great stay, and I would recommend it, and I'm planning to return hopefully soon.

    Stayed in November 2023

  • Reviewed: 29 December 2023

    8.0
    Comfortable, high-tech capsule experience in the heart of Lucerne.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    There are no staff members available at the property, and the access is all dependent on codes sent through your email. If you don’t have internet access, make sure you take a screenshot of the multiple access codes (as there are a couple different ones).

    This hotel is really cool for those who like high-tech features. I enjoyed the shared kitchen space with a coffee machine, and I also thought the capsules were quite spacious and comfortable.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Surprising comfortable night in a great location.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Shower - toilet combination.

    Location, communal space, clean capsules.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Nice capsule with amazing location
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    No front desk/receptionist which is understandable but can be a bit stressful in case of an emergency.

    The capsules are pretty comfortable and have great privacy. You can also use it as a locker as it can only be accessed by a code. The location is good with easy access to city center, bus stop and train station. The co working space is also nice with clean amenities.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    the bathroom/shower was very unpracticle, you have to walk through the wet shower to get to the toilet and then you have the wet curtain in your face when you sit.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Cheap, safe place to stay downtown area of Lucerne- but get GOKI App before getting to hotel.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Getting into the hotel and my capsule-I needed help!-- and I had to help someone else who had problems getting into capsule hotel. Tell people you need to hit the check mark along with the numbers! Or tell them to install the GOKI app- because even when I put in the numbers -doors would not open.

    Price. Clean, safe, good location.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Clean comfortable stay
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Very dark in the room and had to use a torch for the lockers. Problems with the app at first and took ages to check in. Showers smell mouldy, need regular use of bleach on the mats.

    Good value for money in Switzerland! Having use of a kitchen albeit limited facilities like a stove top. Mastered toast in the microwave! Capsules well designed and comfortable. A little too warm and stuffy for me but left the door open. Didn’t mind the bathroom setup but you have to wear jandals to keep dry. Shower good and hot. Was good to get the free visitor pass for the buses too.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    There was sooo many codes to try to remember when not using the key card. Also the showers were a little dirty.

    The capsule was great and had everything I needed. The bed was comfortable and it was very warm inside there. The location was great as well.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    For a capsule hotel, not much I could complain about. Being nitpicky, the capsules do heat up really fast if you are moving around in them. Took a hot shower, then went to pack my bag and the room got incredibly hot while I was doing so. In reality I could have easily just cracked the door and it would have been fine.

    The facility is exceptionally clean and even the communal bathrooms are very nice and well kept. The capsules themselves are extremely well made and you can feel secure knowing that the door is locked. The bed is comfy and the pods are vaguely spacious. They are certainly long enough which was great to be able to put my bag at my feet and not even feel it.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    They only have small lockers, not big enough for a hiking pack or suitcase. There is still space for you to store them and tie them up at least.

    The capsules are a reasonable size and were very comfortable. I loved to community area it was large and spacious, you do however share with office like spaces.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Good for solo travellers for short stay.
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    The toilet and shower and the elevator.

    The system to enter the property.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Very close to the city center , you can do everything by walk from the hotel. The room was clean when I arrived. Ideal for a short stay when you are young

    Stayed in October 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!