Fantastic location, accommodations and staff!

Stayed in March 2025

No complaints

Clean and modern and stylish with ski village feel. Great location right next to train station and Sunnegga Gondola

Stayed in March 2025

Because of the allowed animals in the apartment, carpet was full of some animal hair, consequences of being in socks was bit sad. No droping things on the floor, no bear food walking around and stepping on the bed or sneakers. My dog at home still hate me because of some different smell.

Breakfast and facilities

Stayed in March 2025

It was too warm, and we had to ask for the heating to be switched off. Unfortunately, when that happened, the bathroom towel rail was also off.

Fantastic apartment, with very comfortable furniture, warmly decorated and equipped! We liked being able to access the hotel facilities, and the location was great, close to the shops and ski lifts. All the staff were very friendly and helpful.

Stayed in February 2025

everyone is so welcoming and the facilities are enjoyable, and the location is perfect not to far from everything.

Stayed in December 2024

Just very expensive but so is all of Zermatt

Beautifully decorated, modern, comfortable beds. Close to train.

Stayed in December 2024

Our apartment was on the third floor and the only small downside on arrival was lugging g heavy bags upstairs. It was still worth the effort when we arrived. Otherwise, the stairs were good exercise.

I loved the location!! It was so close to Zermatt station, the local supermarket and a beautiful stroll to the centre of Zermatt. The property itself was beautifully appointed with lovely decor. But practical too, a great little hanging wardrobe with shelves and mirror. Lovely soft furnishings with comfy chairs and lounges. The little kitchen was well appointed but I did miss a small microwave. An altogether lovely apartment well suited to our family of four adults.

Stayed in December 2024

That the bath was exposed

Beautiful set up and great location

Stayed in November 2024

Amazing experience. Loved the town, loved the apartment, great value, highly recommend 👌

Stayed in December 2024

Everything is perfect

Stayed in November 2024

The mattress of the sofa bed is too soft

All the kitchenwares are in good condition, clean and beautifully paired.

Stayed in October 2024

None.

Excellent and top quality facilities/ amenities provided. Close to the station and grocery. Very accomodating staff. Clean and brand new apartment. I would book here again.

Stayed in October 2024

Chalet Antoine is a walk-up apartment. For those lugging huge/heavy luggage, do take heed.

1. Location - near train station, easy to handle luggage, NOT HILLY. EXTRA INFORMATION about location - From house, turn left, walk 200 mtrs to Zermatt look-out point, if you turn right and immediate left, you'll reach the fringe of the town centre. Walk about 200-300 meters to Matterhorn Museum , free with Swiss Travel Pass. 2. Kitchen - cooking eqipment complete. The dishwasher 🥰 3. Tea/coffee making facility - complete even without coffee maker, kettle suffice 4. Room - comfy bedding, more than enough pillows and cushions 5. Toilet & WC - love the scent of the shower gel, shampoo and conditioner 6. Living area - countless throw cushions and the rugs kept us warm as we glanced up at the Matterhorn from the balcony [partial view]. 7. We arrived late @ 2030hrs, but the contactless check-in process was superbly convenient. 8. For those wanting to spend a few nights in Zermatt, Chalet Antoine is the perfect place. 9. 3 bedroom apartment [ level 2] turned out to ALSO include a loft which sleeps two. Perfect for 8 pax. 10. We also booked a studio apartment - Level 4 [separate apartment] for 2 pax as we have a couple of honeymooners among us. The loft was superbly furnished for them. Thank you for making our stay a fantabulous one.

Stayed in October 2024

We took a while to find the check in counter as didn’t know we had to check in at the hotel opposite. It will be ideal if there’s a washing machine instead of the dishwasher.

Extremely warm and cosy and tastefully decorated. Location : walkable to many places without transport. It was an 4 mins easy walk from the train station. There’s a supermarket just 1 min walk. The apartment has 2 rooms with 1 full bath and 1 half bath which makes it super convenient for a family of four adults. There’s a kitchenette with full sized oven, dish washer and an induction cooker that can cook 4 pots at the same time. Cutlery and utensils are supplied. Toaster, coffee maker and kettle is also supplied with complimentary coffee powder, sugar and tea bags. Powerful hair dryer. Both bedrooms have TV and wardrobe with lots of hangers.

Stayed in September 2024

Dining Table area for 6 was way too small once Sofa Bed was in Use - Very Crammed - little Room to enjoy inhouse dining and Zermatt is super expensive with AUD Conversion so eating out is very expensive - We made do

Apartment for Family Travelling together 6 Adults with 2 separate toilets was a real plus - Very Clean - Sofa Bed was comfortable enough better than most we have had in Europe - 2 Supermarkets very close By helped feed a family of 6 during our 3 night stay - Loved our Stay in Village Town of Zermatt

Stayed in September 2024

Rooms are clean and smell good.

Stayed in August 2024

There is absolutely nothing not to like.

Apartment is large, very clean and nicely furnished. Location is great and quiet, it is literally on the other side of Zermatt railway station (100m of walking). Everything you need is there and if you miss something, grocery shop is on another side of the street and there is also a hotel with its own deli and restaurant. You also get terrace with chairs and swing chair. Wifi is excellent (exceptionaly fast).

Stayed in August 2024

The location is perfect, it’s a 2-minutes walk from the train station.

Stayed in August 2024

The shower area could have been bigger. A few more pans & vessels would have helped. The room needs greater illumination

The room was neat, clean & spacious. The location was excellent. The staff was very cordial

Stayed in July 2024

The keys are across the road in another hotel. The receptionist’s english speaking level was limited and ahe kept telling me to come behind to get the keys.

Stayed in August 2024

Clean apartment Well equipped kitchen Friendly and helpful staffs Two toilets! Close to supermarkets and the train station

Stayed in July 2024

Nothing

Perfect location, just a few minutes walk to train station, supermarket, shops and restaurants. The apartment was very nice and comfortable.

Stayed in June 2024

No lifts in the building so those with big luggages & mobility issue may have trouble walking up and down the stairs. Our unit was on the first floor so that wasn't an issue. Otherwise everything is perfect!

Excellent location just a few minutes walk from train station, Denner supermarket, the village, Sunnega cable and the bus stop to the Matterhorn Paradise cable. Communication was clear. We were able to store our luggage securely before check in & after check out. Beautifully furnished unit with complete kitchen utensils & Ritual toiletries. My family had a great and comfortable stay. Thank you.

Stayed in April 2024

Location

Stayed in June 2024