Talacker 42, City Centre, 8001 Zürich, Switzerland
#37 of 125 hotels in Zürich
Guests' ChoiceBased on 1946 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 October 2022
Tatiana
AustraliaI loved the coworking space. Hotel staff was very efficient and friendly. Very good location
Stayed in October 2022
Reviewed: 14 October 2022
Sarah
AustraliaAwesome techy iPad that controls everything! staff are great. convenient location. central aircon plus nice dark room (which is controlled by the iPad/your phone!)
Stayed in October 2022
Reviewed: 13 October 2022
Evie
United StatesThat the default for the room cleaning was that you had to request it, instead of having the opposite be the case. It should be that you say you don't want your room cleaned daily. No hair conditioner, either, and it felt like water was added to the hand soap to extend it more which seemed a little cheap & unsanitary.
Loved the free hot beverages all day and the blackout blinds! We slept great. The breakfast was also delicious. Would definitely come here again. The lounge vibes were great for getting some work done, too.
Stayed in October 2022
Reviewed: 11 October 2022
Jieying
AustraliaThe location is perfect in the center of Zurich. The brekky is delish.
Stayed in October 2022
Reviewed: 10 October 2022
Ahmed
Saudi Arabiavery nice hotel modern and good location breakfast food very good also people very nice
Stayed in October 2022
Reviewed: 5 October 2022
Brian
United StatesNothing really comes to mind.
Breakfast selection and hours were great. Coffee service was prompt and well made. Loved the night shades in the rooms. Staff was very friendly and helpful throughout our stay.
Stayed in September 2022
Reviewed: 3 October 2022
García
United StatesNothing
Breakfast was excellent and you were close to the railroad station.
Stayed in September 2022
Reviewed: 29 September 2022
Ezzeldin
SwitzerlandNothing we did not like
Location is excellent right downtown. Staff is very friendly and helpful.
Stayed in September 2022
Reviewed: 28 September 2022
Melissa
PhilippinesThe cleaning of the room was not great. My bathroom floor was left unswept and the trash waa not even emptied out. It’s disappointing to come home to your hotel room after a full day to find out that it wasnt cleared properly.
The location was great. Although we did not use any, the meeting rooms on the ground floor seemed very well designed and condusive for their purpose.
Stayed in September 2022
Reviewed: 25 September 2022
Hamdi
TurkeyNothing
Perfect servis, perfect team, especially Jack is extraordinary helpfull and doing amazong job. Thanks
Stayed in September 2022
Reviewed: 23 September 2022
Roma
Australiacouldn’t fault citizenM
the staff were exceptionally helpful the communal spaces were well appointed and comfortable the breakfast was great value rooms are super comfy and well appointed
Stayed in September 2022
Reviewed: 22 September 2022
Steve
SwitzerlandThe shower water heat limited. Was too cold for me.
The staff, the design, the facilities
Stayed in September 2022
Reviewed: 19 September 2022
Nancy
United Statesroom was incredibly small, the size of a closet. the bed is pushed against the window so if you’re sharing with your partner you have to jump over them to get in and out of bed.
beautiful and clean hotel in a great location. staff was friendly and super helpful.
Stayed in September 2022
Reviewed: 15 September 2022
Jessica
United StatesNothing, we loved our stay!
We enjoyed the clean room, great shower and how well everything was designed. Loved the full service bar and the free water!
Stayed in September 2022
Reviewed: 13 September 2022
Mt
United StatesThe hotel is very pricey and breakfast is not included.
The hotel is very modern and clean. Loved the sanitizers everywhere. Unlimited cold glass bottles of tap water. The staff very friendly, easy check in and check out. Nice lobby. The room is very modern, extremely small but comfortable. Tiny room but has everything that you need, equipped with a lot of technology and fancy gadgets to play with. Good location, in old Zurich, close to a lot of restaurants, attractions, Lake Zurich, stores, and very close to the train station.
Stayed in August 2022
Reviewed: 12 September 2022
Bruce
Canadan/a
concept was fresh
Stayed in August 2022
Reviewed: 12 September 2022
Stephany
NetherlandsNothing. Everything was nice!
Location was amazing, really close to everything. Room was exactly the same of the pictures (size of the windows was a lovely surprise). If you are coming from Zurich HB Station, you can walk around 10 minutes and get easily to the hotel.
Stayed in September 2022
Reviewed: 12 September 2022
Anne
United StatesFun hotel with impeccably clean rooms. Staff very friendly and location great!
Stayed in September 2022
Reviewed: 11 September 2022
Helen
CanadaSince it's such a modern place, it would be great if the hotel offered a yoga mat to use in the room. I didn't ask, but couldn't find such a service on the iPad that controls everything in the room. There is no room service, but it was not something that I was looking for on this trip.
It was a very well planned room, with all the necessities. Very modern and fresh environment. The bed was very large. The layout with the washroom toilet and shower behind frosted glass and the sink in the room was a bit disconcerting but definitely efficient. So the space would work for two if they don't need a lot of privacy in the washroom. The location was good, close to everything.
Stayed in September 2022
Reviewed: 10 September 2022
Hala
United Arab EmiratesNothing
the Property is unique and very different from any other place we have stayed in before.
Stayed in September 2022
Reviewed: 8 September 2022
Abbey
United Statesvery clean, nice room. air conditioning was lovely. friendly staff.
Stayed in September 2022
Reviewed: 7 September 2022
Alexandr
SwitzerlandI was a bit confused with the checking in process but it was my first time, but there was a very helpfull staff member who lead me through everything.
Flavorful breakfast, kind and helpfull staff, good placement not far from the trainstation and the old town centre.
Stayed in September 2022
Reviewed: 7 September 2022
Abdullah
Saudi Arabiabreakfast
close to city
Stayed in September 2022
Reviewed: 7 September 2022
Ni
CanadaIt is impressive!
Stayed in September 2022
Reviewed: 6 September 2022
Chee
United KingdomBreakfast was average
Friendly staff
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content