Via Cittadella 18, 6600 Locarno, Switzerland
#29 of 43 hotels in Locarno
Guests' ChoiceBased on 47 hotel reviews
8.4Cleanliness
9.1
Comfort
8.8
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.3
Free WiFi
7.4
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Showing 1 – 25
Reviewed: 6 April 2025
Stephanie
SwitzerlandThe restaurant staff also manned the hotel reception so they weren't very accessible. I appreciate it when hotels provide a bowl of water for your dog, but this one did not.
We had our dog with us so they gave us a room with a very lovely balcony in case our need wanted to be outside. We had a gorgeous view from our balcony. The bed was perhaps a bit hard for most people but I found it comfortable. The location was very central and easily accessible on foot or by bus.
Stayed in March 2025
Reviewed: 5 September 2024
William
SwitzerlandBe aware that Monday is the staff's day off, so breakfast is at the nearby Tibon grill bar and is just cappucio and croissants.
Staff very friendly. Breakfast delicious: two cappucini, croissants, buffet with salmon, cheese, yogurt, jam.
Stayed in September 2024
Reviewed: 4 September 2024
Zoe
SwitzerlandReception is held by the restaurent.
Very nice furnished and well placed hotel. Roof top view and terrasse attached to the room.
Stayed in June 2024
Reviewed: 16 August 2024
Judith
AustraliaGetting in and out was sometimes a challenge - but that may have been because I didn't understand/follow instructions. Staff always very pleasant and helpful - can't fault them.
Friendly (Italian speaking) staff very obliging once we worked out what each other was saying!! Gorgeous little hotel in a quiet part of town. Restaurant lovely too!
Stayed in May 2024
Reviewed: 7 July 2024
Lena
SwitzerlandBathroom very small, WC and shower very close.
Great location, friendly and very helpful staff. Room and bed very good, good interior. Good breakfast.
Stayed in June 2024
Reviewed: 12 May 2024
Thomas
SwitzerlandNo elevator may be a problem for some people. No problem for a hiker though.
Place has special flair. All things are simple and functioning It is a quiet place at night Good breakfast.. no modern special food as in some big hotels. Just a good breakfast.
Stayed in May 2024
Reviewed: 17 November 2023
Martin
Czech RepublicAttic room, so thanks to my height I needed to be aware of rafters not to bump my head.
Great location in the center. Friendly staff and good, sufficient breakfast.
Stayed in October 2023
Reviewed: 15 October 2023
Katarzyna
United KingdomShower could use a shelf for shampoo etc. Breakfast buffet was decent, but does not get replenished so if you’re a late rises there’s less choice.
Good location close to the piazza and 10 min walk to the station or lake front.
Stayed in October 2023
Reviewed: 24 September 2023
Felix
TaiwanThe breakfast offered a wide range of products. However, the products haven't been fresh all day.
The rooms are exceptional and the location great. Offers everything needed for a cozy weekend trip.
Stayed in September 2023
Reviewed: 29 July 2023
Simon
United StatesRoom was perfectly clean and beds comfortable. However, the AC was not effective. Unit in our room really needed to be placed higher up on a different wall, rather than below bed level
Location convenient. Breakfast excellent and staff on duty very upbeat and hotel Overall, staff helpful Decent value for money
Stayed in July 2023
Reviewed: 28 July 2023
Sonja
GermanyNothing
Very friendly staff, offered to bring luggage to my room straight away because no elevator in the hotel. Very good restaurant for lunch and dinner.
Stayed in July 2023
Reviewed: 28 June 2023
Reka
SwitzerlandI didn’t get the room as it was advertised
The location was ideal, the room was cute, the staff was helpful
Stayed in May 2023
Reviewed: 25 March 2023
Yasmin
MalaysiaAll the facilities were good but no drinking water provided and no kettle to boil water either, so having the coffee alone in the room was not practical. The TV didn't have anything in English to watch like hbo, star movies etc, so felt like the TV didn't serve any purpose really.
Great location, nearby restaurants and easy to locate. Rooms were clean and decent.
Stayed in March 2023
Reviewed: 20 February 2023
Philippe
SwitzerlandPillow, too many stairs, reception in restaurant
Pretty location, clean room
Stayed in February 2023
Reviewed: 11 November 2022
Gary
Canadano elevator. not fun dragging luggage up three flights.
nicely renovated property
Stayed in November 2022
Reviewed: 6 August 2022
Joao
PortugalThere could be some noise in the street as it is very central. With windows closed it is fine but this might not be desirable in a warm night as there is no AC or fan.
The room was nice, comfortable bed, with a cute small balcony. The location is quite central and convenient. The breakfast had a good variety. Complementary coffee in the room.
Stayed in August 2022
Reviewed: 22 July 2022
Diana
SwitzerlandThe rooms had a fan but no AC - during the heat waves it was challenging to cool down / sleep. The Bathroom was very small with the toilet seat in a shared space with the shower. That can be okay, if it's mentioned before booking it.
Staff was very friendly and helpful. Very good in house seafood restaurant. Great location if you're looking for a place to stay in the old town.
Stayed in July 2022
Reviewed: 19 July 2022
Jana
SwitzerlandNo parking lot, it was booked with parking
Stayed in June 2022
Reviewed: 13 January 2025
Ivan
SwitzerlandNothing.
The kind and welcoming staff, the food (brekkie and dining), the COMFORT (of the bed...where did you buy that mattress?!), and the cozy environment was terrific. Seldom have I/ we had such an all-around perfect experience. I/ we will recommend the hotel (and restaurant) to all.
Stayed in January 2025
Reviewed: 1 January 2025
Soizic
SwitzerlandOverall nice and cosy
Stayed in January 2025
Reviewed: 5 November 2024
Gary
United StatesSee above.
I never checked in nor stayed at their property. I spoke with their manager ( Francesco) in his lobby. We agreed, with no elevator available, my handicap wife could not climb his stairway. He graciously arranged for another property for us. Please reverse any charges that may be pending, concerning this hotel. Thanks.
Stayed in October 2024
Reviewed: 16 September 2024
Sabrina
Switzerlandit was a birthday present for my best friend and it was one of the best experience ! because we did not expect that the room is so big and beautiful! we has a sun terrace and it was amazing. the staff was super friendly! very warm and welcome
Stayed in July 2024
Reviewed: 27 October 2023
David
GermanyYou should be aware that there is no elevator. I was feeling a little off when I arrived and needed help to get my luggage up to the second floor. This was done immediately, of course, and in a very friendly way. Every member of staff was helpful, friendly, and personable. Some only spoke Italian but this was no barrier. Others spoke German as well.
The room was very nice … clean and everything worked … bed was super comfortable. The breakfast was spectacular … fond memories of fresh grapefruit juice.
Stayed in October 2023
Reviewed: 21 October 2023
Edyta
PolandAmazing service,great design of rooms,super quality of everything and delicious breakfast served by a lovely lady from the hotel
Stayed in October 2023
Showing 1 – 25
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