Route du Centre Thermal, 1913 Saillon, Switzerland
#5 of 14 hotels in Saillon
Guests' ChoiceBased on 191 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 1 May 2025
Jennifer
MaltaToo many people at the sane time in the lazy river.
Very relaxing
Stayed in May 2025
Reviewed: 13 April 2025
Gregor
Switzerlandbreakfast was excellent
Stayed in April 2025
Reviewed: 12 April 2025
Clavel
SwitzerlandInfrastructure , personnel , nourriture , chambres
Stayed in April 2025
Reviewed: 23 March 2025
Bárbara
SwitzerlandIt was a bit too full. The river is needing a renewal at some points.
Room was spacious, modern and clean. Swimming pools are nice for clean and perfect temperature. Breakfast was good. Staff super nice, specially at snack by the pool.
Stayed in March 2025
Reviewed: 8 March 2025
David
SwitzerlandBreakfast is good but not as good as before closure a few years ago.
Most things are good, people are friendly at reception and breakfast.
Stayed in March 2025
Reviewed: 5 March 2025
Georgia
RomaniaWe strongly recommend to book the Deluxe rooms as they are renovated and modern , with lots of space, vue on the pools. I would definetly not go for the Attic rooms or other category under the Deluxe, as they are small, old furniture, no view, no bathtube, different amenities... Thank you for the room move , much appreciated !
Wonderful hotel, the staff is very professional and helpful. Cleaning is great. Very good selection of products for breakfast. We appreciated very much that the entrance to the thermal area was included in the hotel rate, and there is a private entrance for hotel guests.
Stayed in February 2025
Reviewed: 4 February 2025
Jordan
United KingdomThere wasn’t much I didn’t like to be honest I thought it was all good
Breakfast was top notch and very well done the freedom of choice was immense and the freedom to get more when needed was even better value for money
Stayed in February 2025
Reviewed: 27 January 2025
Michel
Switzerlandvery unfriendly staff
facilities
Stayed in January 2025
Reviewed: 2 January 2025
Anett
HungaryI got eye infection after 1 day in the pool.
Heated pool, beautiful environment. Family and pet friendly accomodation.
Stayed in October 2024
Reviewed: 26 December 2024
Daphda
Switzerlandreally absolutely nothing !
we liked everything, the friendly stuff, the comfy beds, the calm, very clean and big rooms. breakfast very rich with anything you may fancy. we will come back asap! we loved it!
Stayed in December 2024
Reviewed: 26 December 2024
Aimée
SwitzerlandThe buffet has plenty of food but if there are a lot of people, the staff has trouble keeping up with replenishing the empty plates. One needs to be patient until they replenish the food.
Comfortable room right at the baths Big breakfast buffet
Stayed in December 2024
Reviewed: 23 December 2024
Alexander
SwitzerlandThe restaurant food isn't great. The pizza taste like oven pizza. Its over-priced. Bad experience with room service -- slow and delivered the wrong order.
The heated pools and the river. That its open until 21.00 is good. The restaurant has a "magic tree" where kids can play. Its well designed so you can still monitor what's going on and your child is safe but its still a separate location from the dining area.
Stayed in December 2024
Reviewed: 1 December 2024
Leselle
SwitzerlandOur room got upgraded. It was so clean, modern, beautiful view of the mountains and thermal bath, convenient access to the bains. Breakfast was really good too! We will definitely be going back with our kids soon.
Stayed in November 2024
Reviewed: 10 November 2024
Vyara
BelgiumLeaving!
Beautiful view from out huge balcony. Lovely big room with a comfortable bed. Breakfast is very diverse and generous. Staff is very polite and helpful. Wonderful spa facilities and pools. We tried the fondue at the chalet style restaurant, it was delicious and well priced. Great customer service from the young waitress there too.
Stayed in November 2024
Reviewed: 6 November 2024
Alina
NetherlandsA bit difficult to get restaurant bookings (would suggest better info on the restaurants schedule and profile)
Perfect stay for our holiday, from the comfort, to the beautiful vineyards around, services..all super nice
Stayed in November 2024
Reviewed: 17 October 2024
Christina
United KingdomGreat room, spotless clean, amazing baths and the best weekend ever! Breakfast is great too with a variety of options. Restaurant good too and with a kids play area
Stayed in October 2024
Reviewed: 13 October 2024
Kathryn
SwitzerlandComfortable, spacious rooms. Tasty breakfast. Lovely spa.
Stayed in October 2024
Reviewed: 16 September 2024
Brigitte
SwitzerlandThe room provided by booking was very old (furniture from the 50ies), view on a garage..I asked for a different room and paid chf 45 more.. The spa (area of massages) is nor very comfortable..not really space to relax, only three small saunas..and you must wear a swim suit.
I liked the pool area and that there was an "adults only" space I would never go in the summer or during school holidays to rhat place.It must be hirribly crowded...and fir.sure not.wnough space outside to relax
Stayed in September 2024
Reviewed: 7 September 2024
Josephine
SwitzerlandNothing.
Everything! We were upgraded to a suite, so the room was superb. The baths were nice, especially the river. The breakfast had a very good and wide selection of food.
Stayed in September 2024
Reviewed: 31 August 2024
Mayank
United KingdomExtra bed was not great
Everything
Stayed in August 2024
Reviewed: 5 August 2024
Jessica
United StatesCo-located with the thermal bath complex, lots of options for relaxation, dining and other services. Located slightly away from medieval village, ample parking and bus connections. Room was comfy and well equipped, even if the decor in the room I was assigned was a bit dated. Had a balcony with amazing view!
Stayed in August 2024
Reviewed: 2 August 2024
Inessa
SwitzerlandNothing
We liked everything about this hotel and we’ll definitely come back! It looks new and clean, beautiful views of the mountains, an excellent location for hikers (you can reach and explore many amazing hiking trails and unique villages like Grimentz for example, within 30-45 mins by car). Super breakfast and a great restaurant for dinner too. The thermal baths and pools at the hotel are probably the best ones in Switzerland.
Stayed in July 2024
Reviewed: 30 July 2024
Ana
SwitzerlandServices, roon, breakfast
Stayed in July 2024
Reviewed: 16 July 2024
Ahmed
SwitzerlandHonestly nothing
Everything just exceeded our expectation from the staff that were just exceptional to the spas and the landscape is woow
Stayed in June 2024
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