14 Kirchbühlstrasse, 3818 Grindelwald, Switzerland
#2 of 6 B&Bs and Inns in Grindelwald
Guests' ChoiceBased on 748 B&B reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2025
Maria
Netherlandsno sleds
view breakfast
Stayed in February 2025
Reviewed: 24 March 2025
Shawn
GermanyThe room was a little dated and the food selection could have been better, also the TV selections weren’t super, but otherwise good.
Wow, fantastic location and the views of the mountains were stunning! Loved sitting on the balcony in the early morning and watching nature. Very friendly staff and the food was good, although the biggest breakfast didn’t have bacon or other hot foods other than egg.
Stayed in March 2025
Reviewed: 23 March 2025
Aurelija
United KingdomThe best view of the city! Comfy and spacious rooms, staff was absolutely amazing 🤗🤩🥰
Stayed in March 2025
Reviewed: 22 March 2025
Susan
United StatesWe enjoyed a million dollar view.
Stayed in March 2025
Reviewed: 15 March 2025
Lu
United KingdomNothing
Hotel, location, view, all better than we expected. Very friendly staff.
Stayed in March 2025
Reviewed: 4 March 2025
Patrina
United KingdomWe got there around 3pm but their reception closes at certain times of the day, so we had to sit around waiting for someone to come so we could check in. Additionally if you left your bags, its at your own risk as there arent anyone to man the area where it is kept. Inspite of this we would stay there again.
The location of this hotel could be a little treacherous for some but I quite liked where it was, perched on a hill. The room was generously sized, clean and the views were spectacular! The breakfast was also quite good and the staff very helpful. We would stay there again.
Stayed in March 2025
Reviewed: 23 February 2025
Mohd
MalaysiaPerfect location with stunning views! The heated floors were a fantastic touch, making our stay extra cozy. Highly recommend for a comfortable and memorable stay in Grindelwald.
Stayed in February 2025
Reviewed: 20 February 2025
Erin
United KingdomNothing.
All of the staff were so friendly and accommodating, such a beautiful, clean, well equipped building, beautiful food, great service, stunning views. The children were so thought of in every regard, even down to a small area with toys at breakfast to entertain them while we finished, plastic cups and plates. Our daughter loved Iwona who looked after us both nights, she is a credit to the hotel. We ate in the restaurant. We had cheese fondue the first night and the second night beef stroganoff, carbonate and pizza. Everything was delicious. We would absolutely come back! We were sad to go home. Our son is autistic so it is really important to us that there are good family friendly facilities when we travel to make things that bit easier as it can be a challenge. There were so many little ideas that were so good even down to having a dedicated table for you room number at breakfast each morning. Thank you for making our stay so enjoyable.
Stayed in February 2025
Reviewed: 19 February 2025
Emily
SwitzerlandIt was so hot in the room.
The location and the size of the room. The breakfast was super and the view from our room was incredible!
Stayed in February 2025
Reviewed: 18 February 2025
Margherita
ItalyWe were asked if we wanted to book for dinner before our arrival, said yes, received a confirmation, but when we arrived at the hotel we were told that the restaurant is closed on Sunday and Monday.
Very beautiful and comfortable room and amazing breakfast
Stayed in February 2025
Reviewed: 16 February 2025
Nicole
United KingdomNothing
Lovely, cosey place to stay - great value for money
Stayed in February 2025
Reviewed: 6 February 2025
Alexandr
RussiaCozy room, amazing view from the balcony.
Stayed in February 2025
Reviewed: 30 January 2025
Edwin
AustraliaLocation, amenities
Stayed in January 2025
Reviewed: 29 January 2025
Lucy
United KingdomOnly thing is the soap in the bathroom - it was a shampoo/body wash rather than a hand soap.
Our room had a balcony with a great view, it was cosy and nicely heated so it was good to come in from the snow to a warm room. The buffet breakfast was excellent - with a view of the mountain from the breakfast room too. The staff were friendly and check in was very easy. There was a bus that stopped very close to the hotel which was handy for getting to the high street and train station.
Stayed in January 2025
Reviewed: 25 January 2025
Melissa
AustraliaNoone available on site for check-in until 4. Had the leaves in skiroom which was open/not locked until check in.
Excellent view and comfortable room. Friendly staff. Felt warm and welcoming.
Stayed in January 2025
Reviewed: 21 January 2025
Frederick
United Kingdomlighting in room
view
Stayed in January 2025
Reviewed: 13 January 2025
John
ItalyVery comfortable, excellent location.
Stayed in January 2025
Reviewed: 13 January 2025
Frans
Netherlandsnothing
Staff was very friendly and helpful with information, great private parking space and easy closeby ski-bus pickup point. we were able to ski right to the lift in the morning. Grat space in the basement
Stayed in January 2025
Reviewed: 12 January 2025
Lisa
United KingdomNothing.
The view. Stunning.
Stayed in December 2024
Reviewed: 10 January 2025
Nikhil
GermanyAmbience was great, excellent room, good breakfast and dinner Shuttle service (paid) available in case you face difficulties in going to the train station with luggage (especially in icy conditions when it is slippery)
Stayed in January 2025
Reviewed: 10 January 2025
Thomas
Switzerland- Large comfy rooms - Excellent/friendly interaction with staff - Very accommodating to our requests, we were very happy with how our special requests were handled - Excellent variety in the breakfast buffet.
Stayed in January 2025
Reviewed: 9 January 2025
Gemma
United KingdomStunning idyllic Swiss chalet style lodge. So clean and all food was delicious. Staff so helpful and happy. Really lovely location too. Couldn’t ask for more. Thank you for making our holiday so special
Stayed in January 2025
Reviewed: 8 January 2025
Rachel
AustraliaLong walk or bus from town, but town has a great bus system so wasn’t too bad
Loved the view, being able to hear the river in the valley and look at glacier from the balcony. Lovely staff and great breakfast
Stayed in January 2025
Reviewed: 5 January 2025
Katrina
AustraliaFold out bed was very uncomfortable
Lovely hotel with great staff. Beautiful location. Easy transport.
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content