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Reviews of ibis Styles Basel City 3 stars

Grosspeterstrasse 44, 4052 Basel, Switzerland

#33 of 66 hotels in Basel

Guests' Choice

Review score

Based on 885 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 March 2025

    7.0
    Overall, my stay at this hotel was nice.
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was not perfectly clean. We stayed for 4 nights, and the room was not cleaned or all the towels changed every day.

    The location was excellent, the staff were very helpful, and the breakfast selection was good. The hotel provided a card for free public transportation, which was very convenient and a pleasant surprise.

    Stayed in February 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Hurried to check out from cleaning staff, although I was right on time at 12. Getting a call in the room and also one person entering the room directly after just a short knock at 11:50 rushing me to leave was unpleasant. This didn't happen to me anywhere at other hotels and I was not late checking out.

    Nice staff at the reception, transportation included in city tax, possibility to relax in the downstairs lounge, great breakfast choice and nice personnel during breakfast service.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    I had a great stay overall. The lady behind the bar every night was heroic coping with all of us. She was amazing - plea
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was too hot and duvet too! Couldn’t sleep

    Easy and functional

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Very good
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The room is dark with a few lights. We stayed 27/02-03/03 and the room was very cold, AC was set for 28C, but we had to switch it off as it was making the room even colder. Not a single hook to hang a coat! The wardrobe on the wall as on picture was absent. The other wardrobe is very small… Breakfast was OK, with no salad options.

    Location was good for our needs. Room was a good size for 2, comfortable bed. Very friendly staff.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small eoom, nowhere to hang a coat, not a single normal chair to sit on, no table, no waterboiler even…

    Overall good value for money.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    All ok
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable bed

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was quite cold, not comfortable in wintertime.

    Clean, fancy, close to the city center, awsome breakfast.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    8.0
    5 nights in Basel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    While the room was comfortable, we found the hanging space for clothes to be insufficient.

    The staff, the location, and it's comfortable.

    Stayed in January 2025

  • Reviewed: 3 February 2025

    9.0
    Good location, spacious and convenient parking, friendly staff. Overall value for money
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Very friendly staff

    Stayed in February 2025

  • Reviewed: 17 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were a little removed from their job, we had to go looking for somebody at breakfast when items ran out, teabags, milk, etc.

    Close to tram stop and train station. Easy to get around. Breakfast had a great choice

    Stayed in January 2025

  • Reviewed: 16 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom and shower area was tiny. Not sufficient space to keep towels for a second use.

    Good location, clean and simple Room, good breakfast options.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Nice location, cozy environment and rich breakfast!
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    No restaurant

    Cozy and warm essential

    Stayed in January 2025

  • Reviewed: 1 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Parking is paid, 25 CHF/night, if I remember correctly. The shower drain was clogged.

    Our room was clean and the bed comfortable. Breakfast was good enough. Staff was kind and polite.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    8.0
    Value for Money
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is quite basic and not many options available.

    Hotel is not far away from Tram station, but a decent walking. Supportive staff, provided a Basel City pass which includes all the local transport.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Just two pillows, of very poor quality.

    Very quiet rooms, stylish hotel, fairly accessible by public transport

    Stayed in December 2024

  • Reviewed: 17 December 2024

    8.0
    Could be better for the price tag...
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    I do understand that Switzerland is an expensive country, but for 185 eur per night, I would have expected more: the room was relatively small, there was no seif, the last refurbishment was done some time ago... An important note is room temperature: during our stay, the real temperature in the room was around 20-21 degrees, too cold for us, given it was winter time (room thermostat was set at the maximum).

    Location was one tram station away from the main rail station. We received a public transportation pass for the entire stay, which was very useful. Breakfast was plentful and qualitative. Bed and pillows were very comfortable. Our room, at 6th floor, facing the railway, was quiet. The room was clean and taken care of every day. Staff was friendly.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable one night stay. Breakfast was great. Personal nice and very helpful. Bonus: City travel tickets and bus tickets to Airport were included in price. Basel was amazing to visit during the Christmas market.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Pleasant stay with a nice breakfast
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    The room itself was okay, but I did feel it could have been cleaner—especially the bathroom. Overall, it was a decent stay, but I think a little more attention to cleanliness would make it even bette

    The breakfast was definitely a highlight, with a wide variety of options to kickstart the day. The hotel is also conveniently located near the main train station, with a tram stop just a short walk away.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Great location and good value for money
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Some draws in bedroom to store small clothes. Also a mini fridge would have been nice

    V clean . Great service and good choice at breakfast

    Stayed in December 2024

  • Reviewed: 25 November 2024

    8.0
    Nice hotel with good value for money
    • Leisure trip
    • Group
    • Standard Twin Room with Sofa
    • Stayed 1 night

    The room wasn't very clean: hair on the ground of the room and bathroom, and some small junk (no thank to the previous customers either, eh). During breakfast, there was a big tv screen above our table. It was showing the latest news, including war scenes and medical images. This was disturbing our kids. However, the staff refused to turn if off, arguing they "had" to show the news and that it was without sound anyhow.

    The reception staff was very friendly and professional and keen to guide us into an enjoyable weekend in Basel. They prepared us a set of Basel cards that we weren't aware of, but allowed us to enjoy free public transportation during our stay and reduced prices on many attractions.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    8.0
    Unable to check in early despite informing hotel of arrival time
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room too hot unable to adjust heat No restaurants etc open on Sundays. Nothing within walking distance. Far from airport or cruise ports. Taxi expensive

    Staff very helpful. Breakfast was outstanding

    Stayed in November 2024

  • Reviewed: 12 November 2024

    8.0
    güzel.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    room is not big enough especially if you are staying more than two nights it would become claustrophobic

    everything was good including breakfast. location is also good but a bit far for walking from train station.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sofa
    • Stayed 3 nights

    The sofa bed was not comfortable.

    We loved the breakfast served at the hotel. It was lavish and delicious with so much variety! The staff was very friendly and helpful, apart from Nicola haha. Overall, we had a pleasant stay and I would highly recommend this hotel.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room cleanliness (hair in the shower). Water runs out fast in the lobby coffee machine. The TV remote wasn’t working properly.

    Staff was great. The location is close to the old center (by walking).

    Stayed in October 2024

Showing 1 – 25

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