To have some staff there for check-in. Door was locked when we arrived. thankfully a couple was walking by and told us about a side door to get in.

No breakfast - no staff did self check in. The location was great 5 minutes to train station.

Stayed in September 2022

The lack of staff due to the self-service check in, no room service, and that breakfast is served in a neighbouring hotel makes for a little bit soulless experience. But I guess that is reflected in the good price.

It's in a great location, very close to the main train station and Zurich's 'hip' neighbourhood Kreis 5. The rooms are also very comfortable.

Stayed in September 2022

Always love the place. Proximity to station & 24 hour parking is great.

Stayed in September 2022

No clear instructions how to check out and luggage. Yes, there are boards who says "luggage room" but it doesn't say that there is "no check out" and it doesn't say where you can find the card to re-access the luggage room. I saw 2 people calling around to get in as well. So clearly, instructions were missing.

Stayed in August 2022

air conditioning wasn’t really working. thankfully it was cool outside at night and we could open the windows.

cute interiors. spacious rooms. close to train station.

Stayed in September 2022

AC barely worked, with the control panel locked. room interior needs some care and love.

The staff is amazing, and sound insulation is great. Location is very central for everything and close to the transportation hub.

Stayed in August 2022

Hotel in great location next to the station which was ideal for us as we were travelling by train. No interaction with any staff as it was self check in. I felt our room was small and dark but otherwise comfortable. It was quite pricy but maybe that's just Switzerland. Really good break fast at nearby hotel except there was no hot water to make tea For an overnight stay it was OK but nothing more

Stayed in September 2022

Its not a fault, but you check yourself in by a large tablet located in the coffee bar which is located on the ground floor. If you have any queries there is a phone number to ring. The hotel is a sister hotel of Hotel Montana which is 2 minutes away across the street and if you really need to speak face to face with someone you go there. Its not a problem.

The location is superb, straight out of the front door cross the road and you're on platform 18 of the station. There is a massive shopping centre under the station, with many places to eat and every museum or tourist attraction is close by. Its a 1 mile stroll to the lake and there are lovely gardens and parks on either side of the lake. The hotel is very smart, the room was a very generous size with a larger than average shower cubicle, coffee machine and black out blinds. Cant really fault anything about the place.

Stayed in September 2022

Very good location. The room is cozy.

Stayed in August 2022

-

Totally recommend this hotel. Staff is extremely nice and friendly. The night was super quiet and there was no noise at all. Amazing stay, thank you

Stayed in August 2022

modern, clean, central position 5 minutes on foot from the central train station

Stayed in August 2022

The rooms are a little small and no fridge. The shower head was broken and the water pressure could be improved. The ventilator in the bathroom didn’t work and there was a unpleasant smell. And our room was not cleaned the next day (we had left our room just before 12am and had put the card on our door indicating it needed cleaning).

Location was great next to the main station. The hotel decor is cute, nice terrasse and choice of snacks from the restaurant. And the beds were so comfortable!

Stayed in August 2022

There was lack of instructions in the room or a welcome guide which I thought would have been really handy, especially for first time visitors. There was little details that needed touching up in places, and a top of a nail sticking out the floor, but overall we really liked the hotel and room.

The room was trendy and stylish, bed comfy and in a great location. It’s self check in and we saw no staff at any point, (which we didn’t mind as didn’t need anyone) but there is a number if you need to contact someone and a linked hotel around the corner. you can also store your own luggage if needed.

Stayed in August 2022

Close to the train station, good place for convenience or checking out Zurich or staying a night for stop over to somewhere else.

Stayed in August 2022

Self check in.

the room is cozy, modern classic with coffee maker in the room. The bed is so comfortable and I feel lazy to wake up. the toiletries are branded high class.

Stayed in August 2022

A little more info on check in and check out

The set up

Stayed in August 2022

The lack of warmth with staff - check-in was done with a machine, and check-out was key dropping. my boyfriend also has trouble asking info from a staff (?) in the cafe.

The bed was really comfy :)

Stayed in August 2022

For me it's nothing.

Near Zurich Station and near tourist spot station.

Stayed in August 2022

I expected a little simple kitchen but there was nothing when i were there. we asked for a induction and electric kettle so got a induction finally. however, it is not actually fit for someone who expect to cook simple thing. AC is not worked good. just make noise and tempreture did not go down.

nice location. a pretty building. near to coop. nice view also. room is spacious and check in,out system worked nice. (I was worried a bit before) breakfast was pretty nice! rooftop was nice place to see the sunset.

Stayed in July 2022

the location was perfect if you want to use train or bus.

Stayed in August 2022

The self check in is little cumbersome. When we checked in, the cafe was shut and the check in machine was not able to dispense the key, so we had to walk to the nearby hotel and get that issue sorted. No luggage storage if you reach before the check in time.

The hotel is very close from the train station so it is ideal if you are planning to travel with Swiss Pass. The rooms are very comfortable for two adults, the bed is comfortable and suitable for tall adults. There is charging and reading light on both sides of the bed. The room has aircon which is a plus as it was very hot when we visited in July. The room is dimly lit as the interiors are in dark green! The bathroom is spacious for an adult and it comes with a hair dryer and basic toiletries. They have turn down service only if you ask. The check in and check out is by self as there is no staff available. There is a small place to hang clothes and store small bags and a coffee machine in the room. There is no desk to work on the laptop which is an issue if you want to work a bit, The hotel is next to a tram stop so city center is a 15-20 tram ride away. I recommend this for folks who are just staying in Zurich for 1-2 days or planning to visit other cities by train, else take a hotel in city center.

Stayed in July 2022

The automated check-in and check-out system takes too long and is not intuitive (for example the check-out doesn't work). The room (44) had air conditioning but it wasn't strong enough to fully cool the room. The room was always >25degC. A cleaning rag was left in the room.

Stayed in August 2022

AC is bad

location is good

Stayed in August 2022

The location is next to Zurich HB and there are supermarket in front of the hotel

Stayed in August 2022

They gave me an incorrect code to get into building. During stay messaged for accurate code and they didn’t reply for 9 hours. No one answers phone number to call if issues. Had to loiter around hotel and wait for someone to leave so I could get back into my room. Aircon basically not functional room was very warm.

Great location, self serve check in was easy for me in check in ours. Good internet and comfortable bed. Very quiet no street noise or noise from surrounding rooms.

Stayed in August 2022