Reviews of Hotel Kreuz Lenk 3 stars
Aegertenstrasse 1, 3775 Lenk, Switzerland
#18 of 31 hotels in Lenk
Guests' ChoiceReview score
Based on 43 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.0
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Location
9.1
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Facilities
7.2
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Staff
8.5
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Value for money
7.2
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Free WiFi
8.5
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Showing 1 – 25
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Reviewed: 21 August 2024
Eric
Switzerland5 reviews1 helpful vote7.0“Great location, bed and breakfast could be improved”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Bed way to soft, bedding quality Breakfast could offer choices of coffee and gluten free alternative A mini fridge in the room would be great
Friendly staff at reception Location perfect in the middle of the village
Stayed in August 2024
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Reviewed: 16 August 2024
Jacqui
Switzerland10 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
I wasn't shown around the hotel when I arrived
Room - clean, equipped and quiet. Breakfast - not great service, took the lunch pack instead the next day. Location - perfect.
Stayed in August 2024
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Reviewed: 27 July 2024
Gonzalo
Switzerland6 reviews9.0“Very pleasant and reasonably priced.”- • Leisure trip
- • Couple
- • Superior Double Room with Balcony
- • Stayed 5 nights
Busy and crowded breakfast in the restaurant.
The entire experience starting with the hotel staff and ending with the tranquility and overall atmosphere of the town.
Stayed in June 2024
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Reviewed: 16 June 2024
Sayan
India2 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Rooms were quite small. The shower room was smaller even. No balcony. There were a few flies in the room.
Centrally located. Great staff. Restaurant was great as well.
Stayed in June 2024
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Reviewed: 6 May 2024
Elizabeth
Switzerland97 reviews4 helpful votes8.0Very good- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Lovely location and very friendly staff
Stayed in April 2024
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Reviewed: 28 February 2024
Jeanne
Switzerland10 reviews9.0“Excellent stay at Hotel Kreuz, ideal to go skiing!”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
It was a bit expensive in my opinion.
The breakfast was very complete, super easy to access the ski lift from the hotel. The location of the hotel is super!
Stayed in February 2024
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Reviewed: 14 February 2024
Beatrice
Switzerland11 reviews2 helpful votes8.0“def good value for the price”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
pool could be a bit warmer
location hard to top breakfast selection was super only stayed one night
Stayed in January 2024
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Reviewed: 27 December 2023
Sarvajeet
Switzerland47 reviews4 helpful votes9.0“Simple and humble stay!”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Standard simple rooms that you can expect. Value for money and we got a connection room with 2 rooms close by. This gave us an exclusive area just for us to chill outside our room with connected balcony etc. lovely and wonderful staff who were pleasant and helpful.
Stayed in December 2023
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Reviewed: 25 December 2023
Maria
Switzerland5 reviews1 helpful vote8.0“Good stay, solid, no-frills choice of room”- • Leisure trip
- • People with friends
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The room was comfortable enough and the shower worked, but it was bland, brown and grey and had 0 charm. It was dated and minimally furnished and a bit old.
Good location, room served its purpose (and the size was ok for one night, everything worked). Good breakfast with a good selection. Very nice staff + late check-in was possible.
Stayed in October 2023
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Reviewed: 2 November 2023
Carolina
Switzerland4 reviews8.0“Great location, very good breakfast and super friendly staff”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The location is perfect. The staff was so amicable and helpful. I forgot to mention gluten intolerances for my son but they immediately gave me a solution and it all worked out well. Pool section is also good
Stayed in October 2023
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Reviewed: 9 August 2023
Shahar
Israel7 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
A room without a view
Good location Warm welcome
Stayed in August 2023
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Reviewed: 7 July 2023
Kathy
United States7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Staff weren’t that friendly/helpful. Most staff appeared overworked & not happy.
Stayed in July 2023
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Reviewed: 15 March 2023
Cornelis
Netherlands8 reviews7.0Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
Restaurant ,according to our expectations still after many years did not improve. No coordination between staff/waiters and the kitchen... requist simple things like a good rosti extra, no big deal in our point of view. Impossible and according the reaction, not wanted...
Stayed in February 2023
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Reviewed: 9 February 2023
Debbie
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Group
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
breakfast was okay, a bit hot and uncomfortable in the room, needed some air! nice to have fresh eggs. limited first aid items when needed
the staff were soooo friendly, a real asset
Stayed in February 2023
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Reviewed: 6 February 2023
Elske
Netherlands37 reviews1 helpful vote7.0“Typical Swiss hotel”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The rooms and pool/sauna really need an update. It all feels worn out.
Hotel is in the center of Lenk, so ski areas are nearby. On-site parking available, which is convenient. Staff is very friendly.
Stayed in February 2023
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Reviewed: 20 June 2022
Irene
Singapore18 reviews3 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
Quiet hotel a short walk away from the train station and restaurants. Clean room
Stayed in June 2022
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Reviewed: 27 May 2024
Mavis
United Kingdom17 reviews2 helpful votes10“Just loved it here and hope to come back.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Brilliant location.We had a lovely room with snow capped mountain view from all directions.The staff were very friendly and helpful and guided us on the right bus to go up the mountains. The breakfast was freshly cooked for you as well as continental.The beds were very comfy. The location in Lenk down a valley,access by local train, is a little gem.Besides the train ,there are 5 buses running a frequent service up in to the mountain to waterfalls,chalets restaurants,and many walks.We wish we could have stayed longer. We ate each night in the hotel restaurant where the choose of food was good and all freshly cooked.
Stayed in May 2024
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Reviewed: 2 July 2023
Robert
United Kingdom54 reviews2 helpful votes10“Good Value Friendly Hotel”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The room was very large and comfortable. We took advantage of the pool and sauna. The food in the evening was very good as was breakfast. The staff were friendly and helpful.
Stayed in July 2023
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Reviewed: 16 April 2023
Daniela
United Kingdom6 reviews1 helpful vote1.0“Not worth the money!”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The toilet pipes are all interconnected so the WHOLE night you can hear every toilet flushing! The hearing got turned off ( I’m guessing to save money and cutting corners) For what it it and what the hotel has to offer, the establishment is extremely expensive.
Stayed in April 2023
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Reviewed: 4 July 2022
Erik
Netherlands46 reviews16 helpful votes5.0“Totally underwhelming despite friendly staff”- • Leisure trip
- • Couple
- • Double Room with Balcony
- • Stayed 1 night
Breakfast claims 3 star but with exactly 1 hot dish (boiled eggs) is closer to 2 stars. Same for the rooms, we had one with balcony; 20 square meters as advertised, but a really crammed bathroom with too small tub and lots of broken things. Like a showerhead that sprays 360' around and a broken WC seat. Beds are a bit comfy but on the low side, and again the crammed space makes it hard to access them; moreover we needed to leave the window open for ventilation which meant hearing the loud church bell every hour. Why they dare to book this (room with balcony) for over 200 francs in June when comparable accommodation in nearby Kandersteg or Adelboden asks 150 is beyond logic. It is 2 stars not 3, and without major refurb only attractive for tour groups (at a discounted rate).
Picked the hotel based on reviews, and because we wanted to revisit the Lenk-Zweisimmen area where we'd stayed before. About the sole positive points are the friendly staff, and the central location in town. Pool is okay but quite gloomy in the setup, and some maintenance issues. And dinner restaurant had a good menu and decent prices.
Stayed in June 2022
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Reviewed: 26 March 2025
Michael
Switzerland1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
There are no comments available for this review
Stayed in March 2025
-
Reviewed: 30 January 2025
Nelson
France28 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 8 January 2025
Guido
Switzerland21 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 1 night
There are no comments available for this review
Stayed in January 2025
-
Reviewed: 1 January 2025
Tenzin
Switzerland31 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
Showing 1 – 25
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