Great location and the rooms are modern, well appointed and clean. The check in was good and friendly. The breakfast on my first morning was slow and lots of food missing from the buffet. The second day was much better.

Stayed in February 2023

nothing really. maybe the lift was a bit slow

very spacious modern and comfortable room with every facility and exceptionally friendly staff in reception the dining room and cleaning

Stayed in January 2023

I particularly appreciated the yoga mat in the room. The breakfast was delicious.

Stayed in December 2022

great location and excellent breakfast (and very friendly breakfast staff)

Stayed in December 2022

the check in woman from Syria was a bit condescending and rude initially but she adjusted and became accommodating.

Stayed in December 2022

The room was a bit too warm and it wasn't clear how to turn down the heating. The wifi bandwidth was a little low which could be improved.

Room was comfortable and spacious. The bathroom was modern. Check-in really easy. Staff pleasant

Stayed in November 2022

nothing

room decoration and large size

Stayed in November 2022

none

central place, quiet, close to museums and restaurants,people gentle and available

Stayed in November 2022

I got the most amazing experience! The views of the roofs from my room were inspiring!

Stayed in November 2022

For some reasons, the automated window blinds raised and lowered on us when we were not expecting. Technology sometimes baffles us! Otherwise, we were quite happy with our stay.

We chose to stay at the Sorell Hotel Krone because the hotel is within easy walking distance of the Winterthur train station that takes us directly to the Zurich Airport with a 15-minute train ride. The hotel met our very functional need, but was also a pleasant accommodation for us. It is close to the old-town city square, and there are numerous restaurant options nearby. We did not partake of breakfast due to our early airline depature, but the receptionist arranged complimentary sack lunches for us to take with us during our journey. The accommodation worked well enough for us that we would be happy to return in the future.

Stayed in October 2022

Space is a little tight with a family of 4. Booking an apartment with kitchen(ette), we were hoping to have the option of having a simple dinner in, but there’s nowhere to sit, especially as the sofa is made up as a bed for the kids. The only bathroom is also an ensuite to the bedroom. Fine for young kids but would be better with a separate access.

Great location (we arrived by train), very clean, very quiet, great breakfast, very helpful staff. We enjoyed our stay.

Stayed in October 2022

super high standard for a 3*

Stayed in October 2022

I tried twice to get a blanket to replace the duvet. They only brought me two sheets which I folded double to substitute for a blanket. This was my only complaint.

The staff is friendly and helpful; the facilities are excellent and the location as well. I plan to continue staying there during visits to Winterthur.

Stayed in October 2022

We found it very odd that a hotel of this location and cost did not have its front desk open after 3 p.m. and that doors were closed (though openable by electronic key) after 11 p.m. Also, when we returned before 10.30 p.m. on Sunday the door was closed. The garage is a nightmare - set apart from the hotel, tight of access (recommend small cars only) and involves an embarrassing drive through pedestrianised streets.

Though small, the room was very well equipped and the wet rom excellent. Air conditioning did not work, but windows opened. Breakfast varied from good to excellent depending on which staff member was in charge. Location was very central but in a pedestrian zone which complicated vehicular access.

Stayed in October 2022

Great location.. Friendly staff.. Receptionist was so nice, welcoming and supported us with our luggage.. Vesna from hotel restaurant also was so kind and supportive.. Excellent Customer Service..

Stayed in July 2022

room too hot with little chance of temperature control.

position, style and breakfast.

Stayed in September 2022

N/A

Loved the hotel and the property and Winterthur. Clean, comfortable and beautiful room.

Stayed in September 2022

Dinner menu very restricted choice

Good.

Stayed in September 2022

The room had the view of a scaffolding and the smell of fresh paint was in the room the minute windows were opened.

The staff were very friendly and would help with anything if they could. The breakfast was good but a larger selection of foods would be better. The location was excellent.

Stayed in September 2022

location, staff, cleanliness, comfort

Stayed in September 2022

The AC was good

Stayed in August 2022

Stuff helpful

Stayed in August 2022

The Asian girl at the reception was super kind I felt super welcomed, breakfast was fine. But the best part was the bed if I could had a chance to steal I would do it, it was most comfy bed in the world 😁

Stayed in August 2022

All were excellent staff were very helpful thanks for the hospitality

Stayed in August 2022

trying to find the parking garage was hard in a pedestrian zone.

the bathrooms were so clean and bright! very cute rooms and windows that opened for fresh morning air!

Stayed in July 2022