Nothing to complain. During the winter you arrive by cable car, so, be prepared for it. It was a nice experience

The hotel and mostly the location of the hotel is exceptional. The staff and the owner are very friendly and the stay was great! The dinner was also wonderful

Stayed in April 2025

Amazing place. Everything was perfect

Stayed in April 2025

We liked everything. Breakfast was a bit basic and bedding and bathrooms could be updated, but we had a fabulous time.

Perfect location, lovely space renovated with taste, very friendly staff, delicious evening meals.

Stayed in February 2025

As we went there at the beginning of November by car, I strongly advise you to follow the road signs and choose the direction toward Champery. Do not rely on Google Maps, as it suggested a route that was actually closed and private, with no road at all, a fact we discovered only a few kilometers before arriving. So, we had to descend by car, go back, and take the road to Champery, which cost us at least an hour. From Champery, there are several signs directing you to Hotel de Ciel, although we were unsure of the route at first, as it seemed to end. We had to drive through the forest on a forest road. The road is narrow, only wide enough for one car, with passing points about every 500 meters to let another car pass. It’s quite challenging, especially at night. If it starts snowing, I doubt there's any way to reach the hotel except by cable car. I was expecting a typical mountain road, as in most Swiss villages, but this one was a bit more challenging. So far, everything was good, and this comment isn’t really related to the hotel itself; it’s more of a heads up for future visitors. The only downside is that the clock in the sauna had stopped, I guess it didn’t have a battery so it was difficult to know if your time had expired, despite there being an hourglass timer inside. I’m not sure if it showed the correct time. Another thing is that it’s quite difficult to find paths to the rooms, sauna, etc. They could improve this by adding some signs to make it easier to find your way, as the layout has many levels/ buildings.

The hotel is located in the heart of nature, surrounded by a beautiful view of the mountains and a "million-star" view of the sky. There is a nice terrace where you can enjoy the view during the day and look at the sky at night. The hotel is a bit old and has a musty smell, but many parts have been renovated, and it is overall well maintained. In the pictures, it looked better, but it was still clean with an amazing view from the balcony. The breakfast was simple but had everything you needed, it was good, and everything was fresh. The jams, juices, croissants, and bread were delicious. The dinner exceeded my expectations, the taste of the food was excellent! I suggest you book both, the breakfast and dinner as there is nowhere else to eat:) The staff was very nice and polite. One of the advantages of this hotel was the private sauna room, which could be reserved just for you, though you had to book it in advance at the reception. However, there were available time slots. There are several trails around, you can walk to the small artificial lake, which has a nice view. You can also hike up to Portes du Soleil, which was a very nice hike with breathtaking views and very few people.

Stayed in November 2024

Very beautiful view outside, good breakfast.

Stayed in October 2024

You need a steady nervous system to drive those roads! Breakfast could have some warm dishes, it was very plain.

Views are amazing, staff is nice and service minded.

Stayed in October 2024

Hotel located on top of a mountain, expectations should be accordingly. Weak wifi in some rooms, but not a problem for us.

Location is perfect, on top of Champery. Very nice weather in mid-October. Well run hotel, no complaints.

Stayed in October 2024

Dated room with curtain separation between room and shower sink ( door to toilet) Different rather than a problem. Very challenging drive to reach the hotel. Research the route thoroughly before hand and DO NOT use Google maps. Not the hotels fault just advice for travelers.

An amazing location with outstanding views. Second to none. Staff were great. We arrived very late and missed the restaurant, but staff were able to provide bread, ham and cheese and two left over deserts despite the kitchen being shut. Would loved to have stayed longer than one night to enjoy the hotel and views. Also excellent beer!

Stayed in August 2024

It is not do not like but more suggestions to have coffee available earlier than 8 am

Location , great view, quite , very nice stuff, food

Stayed in July 2024

Found the bedding a bit uncomfortable (chequered raised squares).

Fantastic location for an alpine summer visit. Good-sized room, very clean, superb view from balcony.

Stayed in July 2024

I had tought time charging my elecrtric car. I had to travel all the way to Champery to charge my car. The hotel can provide an electric charging station for its customers in future.

The view from the hotel was amazing and the staff were friendly. Breakfast and dinner was very good.

Stayed in May 2024

location, delicious food & appreciated chef coming out to explain each course. friendly helpful staff

Stayed in August 2023

Nothing

The location was amazing, views absolutely stunning. Rooms very comfortable and clean with fantastic views of the Alps. First class service from staff and food excellent.

Stayed in August 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in August 2023

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Stayed in June 2023

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Stayed in January 2023

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Stayed in January 2023

There are no comments available for this review

Stayed in September 2022