Nothing not to like - it’s a little out of town so night taxis can be expensive however it is walkable .

Beautiful Building the rooms were super we had an epic view of the Matterhorn in a Spa Room

Stayed in March 2025

Ski out distances

Everything

Stayed in February 2025

If you want to access the spa and stay on the side of the hotel, you have to cross restaurants via the lobby in the bath robe.

It was a magical experience in Zermatt and matthiol, staff was so welcoming and helpful.

Stayed in February 2025

Superb location, set just on the outskirt of the town, it feels quiet and private, yet is only a 15 minute walk to the shops and eateries. Room was spacious and clean, and the breakfast was superb.

Stayed in February 2025

Stay was perfect, ski area was difficult for me

Spa, breakfast, locationm staff and views

Stayed in January 2025

Nothing

Fabulous hotel room with sauna and steam room in bathroom. Beautiful hotel and great staff

Stayed in January 2025

The hotel is located at the end of zermatt and on a hill, visiting the village center at night was inconvenient because buses don’t work at night and the hotel only offers a shuttle car at check in and check out, so we had to walk up the hill for 20 minutes. I would consider offering a shuttle service for guests during day and night specially that taxis are so expensive ! It would cost around 60 Francs to get from the center to the hotel in 10 minutes

The staff was amazing, very friendly and helpful at all times, the room was lovely, steam room and sauna in the room were a plus, even though you have them for free in the hotel spa. Balcony was the most beautiful feature of the room specially when it snows! Breakfast was delicious as well Outdoor jacuzzi is a great experience! Overall very satisfied

Stayed in January 2025

Nothing

Clean, modern up to date rooms with traditional Swiss touch. Beautiful spa, bar and dining areas.

Stayed in January 2025

Absolutely nothing!

This is the best hotel we have ever stayed at, hands down. The service from the staff is truly exceptional, the location is stunning with the view of Matterhorn and in the quiet serenity of the alps. The hotel itself has a very warm, cozy, classy feel, kitted out with a gym and spa my husband used daily, a tub in our room, a lovely cozy bar with hot chocolate by the fire, amazing breakfast included and quality room service daily. Big shout out to the pregnant owner, the main guy at the front and Laura on booking.com who went out of their way to provide me with next level care and service. I found out I was pregnant just shortly before the trip so had to adapt a lot of our plans as I wouldn’t be skiing anymore and they helped so much with restaurant recommendations, where to get certain things I needed, calling transportation and checking bus times, tailoring my food and much more. Would 100% stay here again!

Stayed in December 2024

Massage was sooo～ great ！ love it

Stayed in December 2024

Nothing!

Everything - the decor, cleanliness and lovely staff were by far the best things about the hotel.

Stayed in September 2024

It was a great experience. We had only good points. perhaps one small issue is that through the glass door of the bathroom quote some morning light entered which woke us up.

Excellent and very helpful staff. Our request for a harder pollow was immediately accomodated. Sauna wellness complex was very pleasant after a long walking day. We also loved the location, at the outskirts of the village with great views and close to the cable carts.... Oh yes and an excellent coffee machine in the room...

Stayed in September 2024

Everything is perfect about this hotel. The staff is extremely friendly and attentive. They take every effort to make your stay comfortable and luxurious. The food (breakfast buffet and a la carte) is made with noticeably high quality ingredients and cooked to perfection. They are happy to take extra effort to customize it for your needs. The rooms are very elegant and thoughtfully designed. Location is great, with many hiking trails starting from nearby. It's slightly away from Zermatt but with a free pickup and dropoff.

Stayed in September 2024

Best place to stay in Zermatt

Stayed in July 2024

No dinner service on a Tuesday

Very quiet and charming

Stayed in August 2024

The staff is super friendly

Stayed in August 2024

Breakfast is very good,and have fun with surrounding mountain view

Stayed in August 2024

Picture perfect! Staff were incredible. Great breakfast. Beautiful room. Loved our stay here!

Stayed in July 2024

Made to order eggs at breakfast was great. Wellness centre is nice and the in-room Sauna & steam shower are a fun touch.

Stayed in July 2024

Hard to get in and out of downtown (hilly, esp after hiking …sore). Zermatt is a mob scene (this was summer), so busy streets even though “car free”- it’s full of little electric vans ferrying people to and from hotels.

Great small hotel, in nice edge of village location. Near to hiking trails. Nice to have a hot tub at end of day. Nice little balcony in the room. They can pick you up with luggage. Friendly, helpful staff

Stayed in July 2024

Sauna & steam in the room. Comfy and private room. Nice view (directly see the top of matterhorn). Nice guy in the resto.

Stayed in June 2024

Nothing. Everything was perfect.

The hotel was amazing from all aspects - from the amazing, well equipped, high-standards room facilities, to the rich breakfast, the spa, and the extra ordinary nice and helpful hotel staff. We would definetly come back.

Stayed in June 2024

Unforgettable Stay at an Amazing Hotel! Introduction: From the moment I arrived at Matthiol Boutique Hotel, I was impressed by the level of service and the beauty of the surroundings. This hotel exceeded all my expectations and deserves the highest rating. Location: The hotel is situated in the picturesque village of Zermatt, which is a gem in itself. With incredible views of the Matterhorn and a convenient location right at the start of many hiking trails, it’s the perfect place for nature lovers and active holiday enthusiasts. Service: The hotel staff were incredibly friendly and professional, resolving any issues from everyday living and accommodation to organizing leisure activities in the town and conveniences in the mountains. The reception staff were particularly experienced and always ready to help with reservations and finding the right shops. Dining: The breakfast at the hotel was delightful, and the waiter ensured everything was top-notch. The outstanding room service allows you to order dinner from the restaurant downstairs, and every dish was simply masterpieces. The meat was divine, the signature cheesecake, and the high-quality drinks – special thanks to the bartender. Rooms: My spacious room was equipped with everything necessary for a luxurious rest after daily activities: a huge soft bed, a bath with views, a sauna, and a hammam right in the room, and a balcony with stunning views of the Matterhorn. This place is designed for true relaxation and rejuvenation. Facilities and Amenities: The hotel offers a wide range of services, including a spa, pool, and fitness center. Although I did not use them, their presence underscores the high quality of service and the care for guests. Surroundings: The views in the village and the surrounding mountains are breathtaking! You can hike for a whole week and not cover all the trails. It’s the perfect place for those who want to relax in the fresh air and improve their health with active walks.

Stayed in July 2024

The restaurant for dinner was very pricy and had limited vegetarian options so we opted out however it looked very nice. No instructions in the room for the coffee machine however we figured it out with you tube! No herbal tea bags or decaf in the room for those that don’t want caffeine in the afternoon or evening. Although I’ve no doubt if we’d been bold enough to ask this would have been provided. Flat pillows but this is personal choice and no different to any hotel we’ve stayed in in the alps so no criticism

Very clean and modern. Excellent quality breakfast. The private sauna and steam bath was a great bonus after long hikes. The staff were all friendly, helpful and professional. Great location for starting hikes although about a mile to the centre of town. However this made it a much more peaceful location and the walk into town was nothing after a long hike in the alps!

Stayed in June 2024