2 Talstrasse, 6442 Gersau, Switzerland
#5 of 10 hotels in Gersau
Guests' ChoiceBased on 17 apartment reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.2
Value for money
7.9
Free WiFi
9.2
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Showing 1 – 17
Reviewed: 31 December 2024
Tracy
AustraliaAdditional rubbish bags would have been handy instead of having to purchase them at the super market. Area was a bit out of the way nothing near by. Being Christmas time no restaurants were open near by.
Beds were comfortable, bathroom was a good size and a nice view of the lake.
Stayed in December 2024
Reviewed: 23 September 2024
Awe
SwitzerlandAl in all a nicely appointed apartment and ideal for a short stay - however the pillows were too soft but thankfully we had decided to bring our own firm pillows. The lack of shutters on the window of the rear window meant that the bedroom gets very light in the morning so a thicker curtain or black out blind would have been appreciated !
The location and size of the property was perfect for our needs - the view of the mountains and lake from the balcony was prefect ! The facilities in the kitchen for cooking were sufficient for our needs , though it was disappointing not to have the ability to make ice cubes. The TV set up was good as we could Airplay Apple Tv and Amazon Prime series directly from my iPad without having to sign in via the apartment's set up. Access to restaurant in the town was good , though it needs to be noted that the See Restaurant Schwert , as recommended in the guide has shut down. We would certainly recommend the Restaurant 400 degrees steak at the See Hotel Riviera - the dry aged beef there is a must to try !!
Stayed in September 2024
Reviewed: 23 June 2024
Lalith
United Arab EmiratesLots of house rules including trash bag specification; We visited local COOP supermarket and they had no idea what that bag means. They should consider providing additional bags, surely it wouldn't be a significant cost! Even if it did, plz pass on the cost to customers instead of passing on the stress to find them in supermarkets esp for tourists who only rely on English as common language. Deposit requirement after the booking was done; it was not clear before hand.
The view was great; We enjoyed our meals in the balcony. The apartment was well maintained. A bit too modern equipment.
Stayed in June 2024
Reviewed: 11 June 2024
Nancy
United Statesneighbors downstairs smoke on their balcony and the smoke would rise to our balcony. So as a non smoker with breathing issues didn't get to enjoy the balcony as much as we would have liked.
beautiful views from the balcony bus stop down the hill in front of the apt.
Stayed in June 2024
Reviewed: 23 June 2023
Michaela
New ZealandWonderful apartment with a view to match very comfortable beds and all amenities catered for
Stayed in June 2023
Reviewed: 5 October 2022
Sam_kumbhare
GermanyThe call center fir CouCou & Co. could have been reachable even on Sundays. We had a query, for which we had to wait until the next day.
Amazing views from the apartment. Superbly clean apartments, almost all necessities already available.
Stayed in October 2022
Reviewed: 27 June 2022
Marcel
SwitzerlandVery noisy road in front of apartment, very difficult to air as no ventilators provided - and doors/windows needed to stay closed on roadside due to noise
Good size, clean, well equipped, comfortable bed and OK parking (small cars only)
Stayed in June 2022
Reviewed: 15 October 2024
Paul
AustraliaCosy and quiet
Great location, Great Lake views Very comfortable
Stayed in October 2024
Reviewed: 5 August 2024
Ian
United KingdomWe arrived late to find giant centipedes in the 2nd bedroom (both dead and alive) which we cleared up immediately. We also noticed a horrible, very strong, medicated ointment smell in the main bedroom, but it was very late and we were so tired, we fell into bed, thinking perhaps it was a cleaning product. The duvet provided was far too small and did not cover 2 people. Next morning, we noticed that our nightclothes were impregnated with the strong scent of this ointment, as was the duvet itself, the cover, sheets and pillows; we also noticed that there were bloodstains on the sheets. Obviously, the bedding had not been changed from the previous guests! We felt revolted! Our son did not sleep at all, as the few initial insects turned out to be an infestation; several were scuttling fast about his walls all night, making noise. He kept on his light to try to keep them at bay, knowing they can bite. Other signs of poor cleanliness & maintenance: the lamp in our son's room was full of dead insects, the kitchen sponge was dirty, the washing-up liquid bottle was empty, the tablecloth in the lounge was badly creased/ unironed. We were on a tight schedule and had to be up early on a special prebooked train ride, so could not deal with this until our return at 7pm that evening. We contacted the agent, Coucou&Co (this was within 24 hours of our arrival) who initially told us there was nothing they could do. Eventually, they sent the cleaner up who gave us a clean duvet cover but said he could not provide any other replacement bedding. (He found another stained duvet in the back cupboard.) He swore and admitted that he had not enough time between guests to clean properly. He did nothing about the insects! We did not sleep at all, booked alternative accommodation at 3am as the place was unsanitary with no hope of improvement, and we vacated the property early, informing the agency promptly at 6am, that we had left. They are currently refusing to refund us!
Nothing - this was a really awful experience!
Stayed in May 2024
Reviewed: 28 June 2024
Ibrahim
Saudi ArabiaNothing
The location, cleanness
Stayed in June 2024
Reviewed: 11 July 2022
Nick
United KingdomEverything in the apartment was immaculate and more than catered for our needs. We were unsure where to put the rubbish after our stay as there didn’t seem to be any wheely bins or any instructions on where to put general waste , plastics and bottles ( I separated each into bags ) but had to leave in the apartment as we had an early departure.
The location was stunning, with views over lake Lucerne from our balcony Everything was easily accessible - supermarket, lidos , restaurants
Stayed in July 2022
Reviewed: 24 October 2024
Wael
IsraelThere are no comments available for this review
Stayed in October 2024
Reviewed: 17 April 2024
Jaber
QatarThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 September 2022
Mobeshera
United Arab EmiratesThere are no comments available for this review
Stayed in August 2022
Reviewed: 17 May 2022
Jaber
QatarThere are no comments available for this review
Stayed in May 2022
Reviewed: 19 May 2024
Bassam
United Arab EmiratesThere are no comments available for this review
Stayed in May 2024
Showing 1 – 17
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