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Reviews of Hotel Old Town

Niederdorfstrasse 19, City Centre, 8001 Zürich, Switzerland

#108 of 125 hotels in Zürich

Guests' Choice

Review score

Based on 511 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 8 October 2023

    8.0
    Most expensive stay during my whole six weeks Over $300. for one night
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Part of a Steak House so smell of meat there . Would not be a good choice of accommodation for vegetarian or vegan travellers.

    Tram to and from Train if you knew where to catch it . Taxis are a rip off .

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    No luggage storage room

    Value for money. Location. Breakfast offering good.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Location was ideal.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Good enough.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Showering height was low. Constant reminder to lower head while entering the shower facilities. It will be good if we can keep the luggages longer than 3pm as our flight was late at night.

    Air con facilities and electric kettle which our hotel in Lucerne, Zermatt, Interlaken didn’t have.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I would class this more as a B&B than a hotel, fine but certainly no frills.

    Excellent location

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Location is good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is close to ETH

    Stayed in September 2023

  • Reviewed: 15 September 2023

    6.0
    Decent place for a quick visit of Zurich
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The bathroom is quite small, the sink was not functionning correctly (but it was fixed during our stay). We were on the 4th floor under the roof so it was hot and the AC was quite noisy. There is no room to keep luggage after you checkout.

    Good location in the historic city and not far from the main train station.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    6.0
    It’s a good hotel for a younger group.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was not welcoming but did work very hard to service the restaurant. no reception desk, you entered through the restaurant & got your room key from a waiter. I’m sure I reserved 2 twin beds but got a double bed room. It did have an elevator & a/c which was a plus!

    Location was convenient to the sights & trams & boat taxis.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's also a nightlife area and we heard alot of noise until late. Breakfast was very limited.

    Good location in the old part of town. Room was clean and comfortable.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    Not a pleasant experience
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    - Very bad experience as Toilet was used and not cleaned and flushed - Very poor wifi

    - Location - Breakfast was Ok

    Stayed in July 2023

  • Reviewed: 2 September 2023

    7.0
    Business clearly serves as more of a restaurant than a hotel.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Personnel working there are not the most friendly - Swiss German style. The mix of the business between hotel and restaurant was strange. They only mentioned on the last day you can use a back entrance to avoid walking through the restaurant.

    Good breakfast. Great location in centre of old town. Clean room, although small, was enough for 2 days.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location in Old Town close to the main train station. Good breakfast included. Friendly staff.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Nice location, mediocre service
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was a street festival taking place with a DJ booth set up right outside. Very, very loud music until 2am making it impossible to sleep. Not the hotel's fault, but they could have warned us. Not particularly friendly...had to ask for coffee at breakfast rather than it being offered. Then had to ask again for a refill. When paying £180 a night I would expect better service. We wanted to leave our luggage on checking out as we had an evening train, but were told we had to come back and collect it at 2pm, no idea why.

    Great location, comfortable bed, breakfast was Ok.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was ok, and location is centre in the city walking distance from train station so you can visit around Zurich easily.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Very small, hard to enter, shower. No ventilation in shower. Electric sockets around bed were linked together with room light.

    City centre location. Nice view from the apartment. Air conditioned room.

    Stayed in June 2023

  • Reviewed: 18 August 2023

    8.0
    Hotel Old Town. Zurich
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Great location. Walking distance from station and most sights of interest. Lovely clean rooms. Great breakfast. The resturant/steak house downstairs was delightful.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    7.0
    All together was ok, price performance
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night

    basic equipment

    location is perfect in the midlle of town

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The personal was not that friendly

    The location is great, you can walk from there to all of the points of interest. The room was clean and it had a nice view.

    Stayed in July 2023

  • Reviewed: 5 August 2023

    8.0
    Pleasant enough for a short stay in an excellent location.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our adapter plugs for UK appliances wouldn’t fit into the plug sockets in the room as deep set into wall. However on mentioning this to the the proprietor, he lent us an adapter which did fit. Just something to be aware of. On arrival we entered through the restaurant entrance ( off the street) rather than the back entrance ( just a door) but when coming in later after being out, were told we had to use the rear entrance, not sure why?

    Excellent location, clean, & met expectations. Within walking distance from train station. Air con worked well. Breakfast good.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    I would return here!
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 7 nights

    1. The 'Way-in' - it's through a door at the back of the Hotel, which I can only describe as like going through the 'Tradesman's entrance'. The area surrounding the door is a bit ....... as you are at the back of other bars or restaurants. However I had no problems (see attached photographs). 2. Reception - after four rings of the bell, a gentleman opened the door and let me in. Next time I'll just enter by the front door of the Restaurant. 3. Staff - after the Reception formalities, the only other staff member I actually saw during the week was the gentleman serving breakfast (on two occassions at Breakfast another Gentleman - the Manager? - was seen). 4. Breakfast time - I was told 0730. When I asked about flexibility in timing 0730 came back as the answer. I actually have a message reply from the Hotel saying it was from 0715 and I think this was the case. 0700 would be better (well for me anyway). 5. Computer/Printer - I did ask if I could use the one in the Restaurant to obtain my return Swiss boarding pass, but I was rebuffed. There does not appear to be one for Guests to use, though one previous review said they had been able to use a computer/printer (not having a i/smart phone can be a problem).

    Good location, only a few minutes walk from Zurich HB (only two stops on Tram Route 4). Loads of places to eat and drink in the area. Room was good, with a comfortable bed and enough room (and a complementary bottle of water). The air con worked which meant I could keep the windows shut, which completley blocked out the noise of the surrounding bars and restaurants (being on the third floor helped). The Bathroom was OK, with an instanteous hot shower. Good towels as well. As I was leaving before Breakfast on some days, the Room Fridge became an invaluable tool and was used extensively (whilst avoiding the MiniBar items!). Breakfast was OK, with hot food in the form of scrambled/boiled eggs available. The choice was a bit samey but was good (would have like some rolls though). Did not use the Restaurant attached to the Hotel, so cannot make any comment. Despite what you are about to read, I would stay again, mainly because I now know the routine.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A/C was not available and the room was kind of warm, so my only choice was to open the windows which also let in a lot of noise from the very active street below. If the room lists A/C, it should be available for use.

    Great location, nice room.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Everything was great.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Location was perfect. Very clean. Perfect for a short stay. Breakfast was also very good.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Basic comfort in old town
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning system was right above the bed so blew directly on us. Difficult to regulate.

    Location was excellent. Close to train station and right in the old town. Check in was easy and request for additional blanket was accommodated Breakfast was plentiful with eggs, toast, Cereal and yogurt

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast offering

    Location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Great highly recommend!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough blankets in room!

    Great location! Food was amazing so easy to get around Zurich and see all the sights!

    Stayed in July 2023

Showing 76 – 100

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