Smokers underneath balcony but being so close to the pub you have to expect it.

Wonderful balcony. Room with a view lived up to expectations.

Stayed in April 2025

Wonderful hotel within walking distance of everything. Close to the train and boat docks but not noisy. Beautiful view out my balcony!! (See attached photo) Bed was comfortable, though the pillows were a bit soft for my taste. Room was basic but very clean! The only disappointment I experienced was trying to sleep with the window open for cool air and people smoking outside the pub caused me to need to close it. To be expected when you're rooming over a pub ;) Overall wonderful stay!

Stayed in April 2025

The place is quirky and cute. The room was perfect for a solo traveller, including a very welcomed small desk to get some work done. After checkout one doesn't even need to walk in through the pub, allowing for privacy and discretion if desired.

Stayed in April 2025

Great location. Confortable and clean. We loved staying here. The view was perfect, it was fun getting in. We could walk every where. The room was spacious and clean. Just loved it!

Stayed in March 2025

No complaints

Fantastic location, comfortable room. Staff were helpful

Stayed in March 2025

Staff was basically someone working at the pub. When the pub was closed, there was no one. However, the pub staff was wonderful and helpful when they were there.

Location! Price! It had a fun, quirky vibe.

Stayed in March 2025

Nothing

Centrally located, close to the train station and many restaurants

Stayed in March 2025

We LOVED staying at the Hotel Pickwick! From the moment we arrived, we felt welcomed and appreciated! We were greeted and checked in by Felicia - so professional, friendly and helpful! We saw her often though out our visit, and she was always so pleasant and warm-how lucky they are to have her on their staff! Such a nice hotel in excellent location. The pub and restaurant below is super popular with good food and drinks. We will definitely stay here again next time we visit Lucerne!

Stayed in February 2025

Rooms are small

Amazing location and beautiful view

Stayed in January 2025

Price is little high, however it worth.

Staff are so friendly and know how to make the guests happy and make their staying easier and comfortable. Special thanks to Ramona, Sherii and Magi, they are so helpful and professional. Location is fantastic as it is central and scenery at the same time and the view is unbelievable. In addition it is so close to the central Train & bus station around 5 to 7 minutes walking. Rooms are so clean and comfortable and includes all requirements.

Stayed in February 2025

The location is great, so is the view. It's also a good value. The room and bathroom is a good size. I recommend this place.

Stayed in December 2024

Staff were brilliant. Amazing location. Clean and comfortable

Stayed in February 2025

Great location, clean room

Stayed in February 2025

The Location is incredible

Stayed in November 2024

not quite in the morning cuz there is temporary market

Location is good with good view

Stayed in February 2025

You can't avoid the noise from the street below if you have the windows open. It was bearable for us though.

The room was very spacious, more than sufficient for 2 medium pieces of luggage and personal belongings. Great view of the Chapel Bridge from the room.

Stayed in February 2025

better ventilation in bathroom.

Like it says, perfect view. Spacious room. Friendly staff - British expats. Would def. stay here again.

Stayed in January 2025

Nothing

Great location! Friendly staff! Good and convenient location. Clean!

Stayed in January 2025

Great location, the view from the window is amazing. Friendly staff. Reception upgraded the room. Thanks for the hospitality

Stayed in January 2025

The location is perfect and our room had a balcony that looked right over Chapel Bridge. The hotel itself is above the pub restaurant, where we enjoyed lunch when we checked in. The room itself was clean and had all the essentials, nothing fancy but it was perfect for me and my wife. The locations really cannot be beaten, in the center of old town. We parked our car at the train station which is just a 10 minute walk away. We stayed for 2 nights in December and the Christmas market was steps away from the hotel. This was my second time visiting Luzern and I would love to come back to this hotel.

Stayed in December 2024

Some walls are a little thin, and floors a little uneven, but otherwise it was a good hotel!

The view and location was excellent, and the pub served us food and brought it to the room, despite not being obliged to! Very good

Stayed in January 2025

Some noise from upstairs and next door kept us up late into the night.

Great location. Lovely view. Basic hotel set up but everything we needed. Close by shops and attractions.

Stayed in January 2025

Excellent location. Staff was very helpful, attentive. View from our room was more than expected.

Stayed in January 2025

Room was small for 2 single beds.

It is located perfectly. Walking distance to everything you need. Room was fine.

Stayed in January 2025