Everything was perfect

Stayed in October 2022

It requires a handy person to fix small things, like missing buttons on the elevator, fixing door locks, fixing shower handles, missing/broken curtains (bathrooms having "modern" transparent doors). Be ready to take 2 elevators to go outside/to the parking/restaurant.

Situated near the lake, the hotel has an impressive entry. But as soon as the first impression goes away, you start noticing small issues all over the place. Old hotel trying to stay up-to-date, it kind of fails on it. The staff was friendly and helpful, but clearly not professional enough. The breakfast was excellent. The pool and spa was a nice addition.

Stayed in October 2022

Parking was expensive. 20 Swiss francs a night.

The location overlooking the lake was beautiful. The balcony was nice and private with a fantastic view. The Prosecco on arrival was a nice touch. The pool and spa area were lovely and also quiet. We walked along the lake to the next town for lunch and caught the ferry back which was lovely.

Stayed in October 2022

breakfast needs to be improved,

excellent location Nice quiet friendly village tourist information opposite the hotel

Stayed in October 2022

There is the complaint i sent : Dear Mrs, Sir reading this, This the third time in my life complaining about a hotel and i never do so without being really upset. I am very dissapointed with how i have been treated in your hotel during my stay. The room has not been done even though i did put the thumbnail on my room to do so and even though i asked for it around 10:30AM to Sammuel (the person that was at the reception on sunday September 4th) before leaving for a hike. That means the sheets, towels, bathrobes and dishes have not been changed when i came back around 3pm. I then asked for it again while i was going to the SPA to make sure it will be done. (The Sauna and Steam Room were also not working that day so he had to reboot them and we had to wait for it to warm up again) After the SPA, there was still nothing was done in my room and i had to go back for the 3rd time at the reception and ask for all the stuff i needed and look for it by myself : - Had to go to the breakfast room to go look for coffees, sugar, cream, coffee cups and spoons to go all the way to my room with it. - Take the last one towel (even tho i needed 2) apparently available in the whole hotel that was super damaged (photo attached below). - We also didnt have any asher but at this point it wasnt even more a problem. You made me pay the full price for a service you did not provide and i was using most of my time to solve my problems. I do not blame it all on Sammuel as i understand a hotel does not relay on one man. However, I am clearly expecting a commercial gesture from you as i do not think you would want to have such experience in a 4 Stars Hotel even more when i was here to celebrate my birthday that was on September 2nd. Waiting for an answer as fast as possible concerning this problem, Olivier Morlat 07 68 47 12 44

Nothing but the View.

Stayed in September 2022

there is no wi fi in the room

Everything is wonderful and beautiful, the location on the lake is very beautiful

Stayed in September 2022

AC didn’t work Safe didn’t work Spa - no towels and sauna not working Staff was missing and couldn’t help The reception guys seems lost and couldn’t help

Nice view from the balcony Good breakfast

Stayed in September 2022

quite expensive

great location. lovely room with balcony

Stayed in September 2022

Do pior que ja vi

Stayed in September 2022

noisy room above busy restaurant and street the a/c in room needed major maintenance. glass door to bathroom a bit weird?

the staff were very accommodating. excellent location from ferry.

Stayed in August 2022

I notified the desk that air conditioning was not working in our room. They somehow reset it from the desk, but it only worked for a few minutes. A day later is started to work spontaneously, but then stopped after a few hours.

The hotel staff are very helpful, friendly and accommodating. The hotel is centrally located, within walking distance of the whole town. The room was very comfortable, with a beautiful view from the balcony.

Stayed in August 2022

Very comfortable rooms, clean, quiet, amazing breakfast and the location is breathtaking! Right in front of a boat terminal to go visit other places around the lake.

Stayed in August 2022

1. Hot, no Aircon, no fan, no ventilation other then opening balcon door 2. Noisy +++, unable to sleep due to noise and heat 3. Balcony needs renovation and maintenance 4. Bathroom: water leaking from the shower on the floor

Close to the lake

Stayed in August 2022

location and view

Stayed in August 2022

no ac, no WiFi, and noisy

no WiFi at all , no action was taken by the staff to fix it

Stayed in August 2022

we told the property that we are driving from Italy and we will arrive late. the door was closed and no one open it for us when we arrived. we tried to call the hotel several times and we rang the door many times but no answer!! we had to find another place to spend the night and we were super exhausted!! the situation was very disappointing!!!

Stayed in August 2022

A lot of restaurants nearby and have car parking.

quit old hotel with good location just opposite the ferry weggis station.

Stayed in August 2022

Design of hotel is really unpleasant. It's a former Casino and it should be renovated a very long tome ago already. Breakfast was very simple. All staff is fed up. It's really not a pleasant atmosphere in this hotel.

Location is great and free parking is available.

Stayed in July 2022

There were better restaurants than the hotel restaurant in Weggis.

Amazing location for the boat and cable car for Rigi. Views from the balcony were beautiful.

Stayed in July 2022

Air conditioning was needed

Location one of the highlights of our trip

Stayed in July 2022

Smokers unfortunately make it hard to breathe on the balcony but it's not the fault of the hotel.

Perfect view of the lake. Great breakfast.

Stayed in July 2022

Quilt Covers had no buttons and the Quilt came out

All satisfactory

Stayed in July 2022

not at all

It was so wonderful staying this hotel! Strongly recommand here to someone who wants to stay with comfort and quiet. must take to lake view!! the receptionist was so kind and nice to us.

Stayed in July 2022

The staff is very kind and friendly. The rooms have a nice view over the lake and the breakfast in the morning is splendid. The rooms have a very good bed. The hotel is located in the middle of the centre so you are walking distance to all the good restaurants but also for the Ferry tour on the lake

Stayed in July 2022