Rooma was spacious with a great view. The staff was very helpful and considerate.

Stayed in March 2025

Nice hotel with, nice city views

Stayed in February 2025

I thought the location was more central, but once I worked out the train and its proximity to the hotel, it was convenient. It was located more in a business area so the weekends especially Sunday everything was closed.

the room was a good size, the staff were helpful, the bar staff also lovely. It had a good gym.

Stayed in January 2025

The room size and cleanness.

Renaissance could be more suit able for business customers comparing the travailing

Stayed in December 2024

House cleaning service not so good. They never replace towels and if they take the dirty ones they never replace.

Reception staff and restaurant staff extremely nice.

Stayed in January 2025

Breakfast was a nightmare - big tour group and organization was flawed. But issues were resolved.

Good location.

Stayed in December 2024

All expectations met.

Stayed in December 2024

Plenty of towels but no face clothes !! Never enough milk or sugar for instant coffee.

Location was was good to get tram but location wasn’t so good for things to do . In an isolated area.. Sarah the receptionist was wonderful!! I had so many problems with my Wi-Fi and she fixed it!

Stayed in December 2024

Location was a little far from City Center

Excellent Staff ... Great Breakfast... Overall Very Good Experience

Stayed in December 2024

The beds weren’t that comfy . But it’s personal preference

Good location for transport , staff very nice . Very accommodating

Stayed in December 2024

The location is good because it was near the tram station but not in the city center The breakfast was very good

Stayed in October 2024

Nothing

Location. Very near tram station. Room is spacious and comfortable. Clean room.

Stayed in September 2024

Nothing

Great staff and location

Stayed in October 2024

The breakfast was of poor quality

Stayed in August 2024

I didn’t like the breakfast service. The staff seems working randomly and not good at what they do. I came at 6:29 am and was requested to wait for few minutes as the time was not yet at 6:30.. 3 minutes later got admitted.. I requested a sunny-side eggs and left at 7 am wi the out being served (I was the first to enter breakfast area).. Not professional at food service as all.. the happy faces are absent.. and overall, you need to be accustomed to eat with the flies as the place is infested..

I like the front desk supervisor Miss Zeinab and Mr Iyosef for their character and charming.

Stayed in August 2024

For some reason, our card keys did not work, but they happily replaced them each time. It was just more of a nuisance than anything. I would definitely stay here again again for a concert at the stadium. The rims were very, very expensive, which is why we reduced the value rating I understand, however, because it was close to the concert.

We were there to see the Taylor Swift concert, so it was great proximity to the stadium. We loved the club level service. We loved that they were focused on the Taylor Swift concert as well bracelet making and other decorations lobby. After an initial issue with our reservation, they made sure that our two rooms were placed right next to each other, which was great because we had children that we wanted to stay together with in general the front desk staff were very kind and accommodating.

Stayed in July 2024

Out of town, in a sort of quiet area with a mix of offices and residences. Location felt sterile and boring.

Excellent staff, engaging personalities and solution oriented. We walked in early, but were taken to our room vs having to wait 3-4 hrs till check in.

Stayed in June 2024

There wasn’t anything we didn’t like. Although the rooms were a bit small compared to a hotel in Genève. The iron can be improved as well.

The rooms were clean and facilities were great. The staff was also friendly.

Stayed in June 2024

There is free wifi but it is definitely not as fast at the paid wifi options. But then again, for the price I paid, I don't really want to pay an additional fee on top for fast wifi, this should automatically be included - but it wasn't.

Large room, clean and modern.

Stayed in June 2024

Room was not carpeted

Good, functional, chain hotel. We stayed one night before our flight.

Stayed in May 2024

The breakfast was too expensive. Forty dollars was prohibitive, and the quality of the food did not justify the cost. It should have been included. Bar drinks were also too expensive. Starbucks, the local cafe, and restaurants were better choices. Shower floor was very slippery. No mats available so had to use a towel.

The staff was very friendly and helpful. They were good at answering questions and providing information about local services and attractions. The separate shower and toilet was a positive layout. Unfortunately, the hall entrance door was warped and hard to open and close. The fitness center was very nice. The location was very good. Close to the train stop, COOP for groceries, Starbucks, and eating spots. Shower supplies were in wall squirt bottles making them very convenient. Needed a separate one for shampoo. Currency change available (Euros to Francs).

Stayed in March 2024

-

Close to central. Quiet area. Two stations away from airport and one station away from Zurich hb (main station and tourist area)

Stayed in March 2024

That we have to pay extra for Brekfast and that was expensive!

Stayed in December 2023

The location is a bit far from the old city but with an Uber you can be there in 10 mns

Cleanliness, parking area and stylish furniture

Stayed in November 2023