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Reviews of easyHotel Basel - self service and self check-in 1 stars

Riehenring 109, Clara, 4058 Basel, Switzerland

#64 of 66 hotels in Basel

Guests' Choice

Review score

Based on 219 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    7.0

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 27 March 2025

    7.0
    Great value room with own bathroom
    • Leisure trip
    • Solo traveller
    • Economy Double Room (self-check-in)
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    I liked it was right on the bus route so was convenient it also was just around the corner from a coop shop the only thing was the check in was a bit difficult as I arrived early and had to sit and wait for a couple of hours and paid extra to check in early but the earliest was at 1pm I am disable and struggle with stairs but there was no stairs but they did put me on the first floor which made it easier but was a struggle but I did mange the stairs slowly check out was easy but I couldn't find where to put the room card so had to leave it on the top but overall was clean tidy own bathroom and great value 😀

    Stayed in February 2025

  • Reviewed: 24 February 2025

    6.0
    Basic hotel, but good value
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 3 nights
    • Submitted via mobile

    Very basic

    Good value for money

    Stayed in December 2024

  • Reviewed: 23 February 2025

    8.0
    Nice to have an affordable option for a basic place to overnight
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 1 night

    There was a lot of street noise but I still slept pretty well with my earplugs.

    The room provided all the basics that we needed for a short stay. Bed was comfortable, and check-in was easy.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    8.0
    Did what it says on the tin, basic. cheap accommodation
    • Leisure trip
    • Family with young children
    • Standard Twin Room (self-check-in)
    • Stayed 2 nights

    Lack of room facilities such as kettle. tea and coffee provision.

    Easy to find, easy self check in, room clean and big enough. Beds comfy,

    Stayed in December 2024

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 2 nights

    There could have been at least a small table in the room. Just to eat a snack or do couple of things with laptop. After check-out, we put our luggage in the lockers in the lobby, but since we handed over our entry cards during check-out process and there was no receptionist or doorman at the hotel, we had difficulty getting back inside through the main door to take our luggages back. There was no elevator for guest for carrying luggages to the upper floors. Only stairs.

    The hotel was quiet and clean. Most of the room was adequate. They have made every effort to keep the nightly prices down without compromising on comfort. Self check-in was very easy. Its proximity to the city center was very good. We used public transportation for free with the Baselcard they provided us and we were able to enter the zoo for half the price. There were lockers provided for guests in the lobby for using after check-out.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom

    Good location, easy check in

    Stayed in December 2024

  • Reviewed: 14 December 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is very small , you can’t move around . It doesn’t have an elevator and it is difficult to take the stairs with heavy baggages.Also the breakfast it was not worth the money . Cold eggs and not a big variety of food.

    It was near the airport and the bus station . The hotel was clean and warm.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    8.0
    4/5
    • Leisure trip
    • People with friends
    • Economy Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted via mobile

    Had booked a double room but got a twin room, which was disappointing.

    Check in process was easy, the computer guided clearly through all steps to check in. Room was not large but enough space

    Stayed in December 2024

  • Reviewed: 7 December 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Twin Room (self-check-in)
    • Stayed 4 nights
    • Submitted via mobile

    It would help a lot if the accommodation had provided at least a kettle.

    Good location.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    7.0
    Good for a night
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    The light in the bathroom did flicker and the room as a whole was on the small side

    We liked that the bathroom was called the tiny loo. The room was absolutely fine for a night, and had everything that we needed. It was a 5 minute walk to the tram stop to get us to the centre or you could walk it in 20 minutes

    Stayed in December 2024

  • Reviewed: 3 December 2024

    8.0
    You get what you pay for
    • Business trip
    • Solo traveller
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    No hair dryer, the shower are tiny.

    Easy to check in any time. Clean and simple.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Poor sound insulation from the street, it was loud in the evening and the morning.

    Practical, close to Basel Congress Center and a tram stop.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    check out time too early, no parking

    Stayed in November 2024

  • Reviewed: 9 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Stairs. Noise from the street and tramway.

    The place was clean. Self check-in was easy.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom had no door, which is unacceptable to me. I don't want to make eye contact with my roommate from the toilet. The window is very small, so the room is dark and the pillow is uncomfortable. Other than that, I liked the room.

    Perfect location, everything is close, great transport (which is free thanks to the basel card). The checkout process is easy and fast.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    8.0
    Clean and comfortable human warehouse
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 1 night

    Embedded bathroom cabin is shame - zero sound insulation, glittering light and strange ergonomics.

    Automated self check-in and payment is easy, there is a n automatic baggage locker. Room is comfortable enough for human warehouse, not worse than other well know discounter hotels. Guest is free to open windows and have a plenty of fresh air, heat radiator looks impressive.

    Stayed in September 2024

  • Reviewed: 3 October 2024

    6.0
    Easy check in, very basic room, restaurant below was helpful,
    • Leisure trip
    • Group
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Very basic facility, noisy street front room.

    Relatively close to transport

    Stayed in August 2024

  • Reviewed: 15 September 2024

    6.0
    Good rooms but noisy and stupid check in
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Noisy environment. Check in was horrendous, the payment didn't come through on the hotel side. When we tried calling the phone number the number was not in use. Very frustrating.

    The rooms were fine, clean and have good facilities.

    Stayed in September 2024

  • Reviewed: 24 July 2024

    6.0
    Stay was okay.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (self-check-in)
    • Stayed 1 night

    Check is is not smooth. Scanner has a hard time to scan id-cards. took about 10min before it worked --> very poor.

    Bathroom too small. location great. room okay.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    The nearby Hotel Alexander was available for luggage storage.
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Tiny bathroom and the hotel was located a ways away from the old city. The trams were easy to use and we ate at an excellent Thai restaurant (Thai Family) nearby.

    Clean, bright

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Window shades hard to pull down

    Easy checkin!!

    Stayed in May 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Good value for money and self check in system

    Stayed in January 2024

  • Reviewed: 18 March 2024

    8.0
    A very good place to stay, clean, and easily accessible from the airport
    • Leisure trip
    • Couple
    • Standard Twin Room (self-check-in)
    • Stayed 3 nights

    When we booked, the check-in time was stated as 2pm, but upon arrival, the local instructions indicated check-in only after 3pm. Additionally, there was no locker available to leave our bags, so we had to inquire at a nearby hotel. Furthermore, there was a missing kettle in the bedroom.

    The location is very good. Easy access to public transport and all the main touristic points. The room was very clean and organized and the self check in is very hand and easy.

    Stayed in March 2024

  • Reviewed: 24 January 2024

    6.0
    Okay when in a bind or on a strict budget
    • Leisure trip
    • Solo traveller
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted via mobile

    Tiny tiny tiny room with saggy window shelf and minimal amenities. Self-checkin rather laborious. Unclear directions inside the building: I only realized I had to take the ratty stairs to the room because everything else was locked

    Clean and the best price for the area. Convenient location

    Stayed in January 2024

Showing 1 – 25

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