The sound insolation in the rooms is not so good. The brakfast was not to bad, bat not very good.

The rooms were clean, the staff very nice and the location of the hotel was super.

Stayed in March 2025

Guests need to request for room service to get rooms cleaned.

Location, staff, my room was upgraded to a bigger size room.

Stayed in March 2025

Some of the curtain ties were frayed and broken.

Great location. Close to the train station and just across a river from the old town. Room was clean. Shower was large and clean.

Stayed in March 2025

Good location but the carpet was a bit dirty my allergy started kicking when I entered the room

Stayed in March 2025

Could be a bit cleaner

Amazing location close to the train station and city center, Manor with a wonderful supermarket just around the corner

Stayed in March 2025

Location

Stayed in March 2025

A bit dark and small the entrance and the Floor etc.

nice renewed Room

Stayed in March 2025

Nothing coming to mind.

Great location in walking distance from the station, the old city center, shopping etc. Got a really large and comfy room, it was quiet despite facing the street. Very helpful staff also in the face of a small misunderstanding. Breakfast comes with two options, the croissants are delicious.

Stayed in March 2025

On first arriving into bedroom, there was a smell of cigarette smoke. No towels. Apart from that very good.

Location was wonderful Staff excellent and great value for money.

Stayed in February 2025

There was a smell from the drains in the bathroom. Aircon had a sign saying do not turn off. Some guests may not like the bathroom being a glass box in the room, so not that private.

Central location, very quiet

Stayed in March 2025

There was no coffee machine in the room

The location. Perfect!

Stayed in March 2025

I didn't get a response to my query about parking, so I had to find some myself. The reception staff didn't know about local parking times when I asked. The room and corridors were quite tired-looking.

It was a large room with a good bathroom/shower. Very convenient location.

Stayed in March 2025

room needed paint

location

Stayed in March 2025

Pillows not good... Basic breakfast.

Very central. Boutique Hotel. nice bedroom. Clean Comfortable. Good value for money

Stayed in March 2025

Room did not feel 'Superior'. I booked months in advance and asked for a double; we were given two twins link only by the undersheet so we kept rolling into the middle. Single duvets on each bed. Bathroom was a very small space Replacement coffee pods were chargeable and could not be obtained elsewhere. Sofa was in a dark corner of the room with no overhead lighting

The staff, the location and the travel pass

Stayed in March 2025

Only 1 pillow each and no spare ones provided in wardrobes like other hotels do. This wasn’t much of a problem as we didn’t bother asking reception if this is something they could provide but I’m sure it’s something they could. Not enough plug sockets in the room. Mattress wasn’t the most comfortable but was okay for a short stay.

Excellent location just a short walk to lake Geneva. The staff in the hotel and bar were lovely, and the cost of drinks and food in the bar were very reasonable considering other bars around the area. Really spacious room and lovely modern bathroom. Room was spotless and super clean. Good channels on TV

Stayed in March 2025

The lift that stank of cigarette smoke.

The location , close to the train station, near the lake and in a quiet street.

Stayed in March 2025

Shower door didn’t close properly, did mention and said they could fix it once we had left. They were very helpful and always offered us assistance. This was not a big issue and wouldn’t stop us returning.

Was lovely and modern and fresh. Great location. Friendly staff.

Stayed in March 2025

- I have nothing to mention here, we just did not try the breakfast.

- Excellent location, near to the main train station and the ciry centre - Very friendly staff - Clean and comfortable room

Stayed in March 2025

The coffee machine wasn’t easy to use, had to read the instructions to figure out how to get the water hot enough to make tea so once that was done it was ok.

Excellent location and staff were very helpful. Breakfast was lovely. Bed was very comfortable. Very convenient to bus and train station. Bid department store next door which was handy for food to eat in Hotel room. Fridge in room.

Stayed in March 2025

The shower was lovely but the shower head was so big there was no where to duck out of the water to lather up shampoo. It was getting washed off and as put it on! A really little moan yo an other wise amazing place.

Lovely friendly staff, great room and location and fabulous breakfast.

Stayed in March 2025

While our stay was generally pleasant, there were a few things that could have been better. When we arrived, there was some confusion with our luggage. The hotel kindly stored it for us before check-in, but it wasn’t in a secure area—and placed behind a desk. When we returned, staff seemed unsure about which bags were ours and was convinced it was someone else’s, which wasn’t the best start to our stay and left us feeling a little uncomfortable. Noise was another factor—though we aren’t light sleepers, there was quite a bit of sound from outside, which could be an issue for some guests. Additionally, there were no complimentary refreshments in the room; coffee and water came at an extra charge. Lastly, the room only had one European plug socket, so be sure to bring a Swiss adapter.

Location was brilliant and nice and easy to find from the train station. We had our travel passes sent a few days before we arrived which was helpful. Rooms were clean and bed was very comfy. Bathroom was a little small but shower was great. Overall a pleasant stay.

Stayed in February 2025

Excellent locstion- so central. Basic rooms at a reasonable price for a upmarket area. Helpful staff. Bathroom not the best. Access to the loo made very difficult due to close proximity of basin and shower. Shower leaks like crazy - forever mopping the floor!

Stayed in February 2025

I felt there could've been a few more amenities in the room... perhaps a microwave and place to warm up/eat food/a few utensils and some crockery

The location was amazing! Close to the station and within walking distance to all lakeside attractions and the city centre

Stayed in February 2025