The people above our room made a lot of noise in the middle of the night playing music. There are no phones in your room to contact reception to ask for assistance.

Stayed in November 2023

The price is definitely costly but in line with Swiss standards. However, the room is extremly small. Looks like jail cell with bed and bath sink next to it. Personal is friendly and mostly young but not professional hotel stuff. No coffee machine or kettle in the room.

Very central location - but in Geneva is not such a big deal since city is rather small and compact. Very clean as well.

Stayed in November 2023

The staff is not very helpful I didnt like that there are no phones in the rooms

The location

Stayed in November 2023

self-check in procedure not very nice. generally the service level is low. reaching the room took forever

Room was spacious and hotel position is good

Stayed in November 2023

Rooms did not have some basic amenities eg. Fridge, telephone etc Air conditioning was not in good working order had to keep windows open all through. Breakfast had limited meal options to choose from.

Great location with great ambiance and cleanliness Staffs were receptive, supportive and welcoming

Stayed in October 2023

Almost everything other than the location. The service is very bad

It’s location only

Stayed in October 2023

The lack of a kettle in the room. The gallery on each floor does not pour water for enough for making hot drinks.

The location is superb. It is quiet, very clean and has an excellent bar. The staff were awesome.

Stayed in October 2023

Room window facing building patio, molded bathtub, room too small for two large lugguages, no water boiler but you can get hot water from their bar coffee machine

I like the green ideas of the hotel, saving paperworks and unnecessary waste

Stayed in October 2023

The hotel was very claustrophobic for me. The mapping program in our rental car could never find the hotel or give us directions, perhaps because the entrance is the middle of a building. The reservation area is on the 7th floor. The staff member was very cheery, but rather than checking us in as is usual in a hotel, we had to fill out the necessary forms on line, which was difficult, given how tired we were. We were given inadequate directions to our room, and because the halls are labyrinthine and dark I felt trapped and lost. We never did find our room. The location is wonderful, right near the lake and the old city. The inside experience was very unpleasant though.

I liked that the hotel provided an excellent breakfast for us so we could get to the airport, even though it was earlier than the official start time.

Stayed in October 2023

Little storage - not really suitable for an 8 day stay

Clean and modern

Stayed in August 2023

Too expensive for a minimalistic hipster style hotel 😊

Location

Stayed in June 2023

Staff are there to pose but not to look after guests who are treated as an inconvenience. There was a loud buzzing noise many times during the night which disrupted my sleep. When I mentioned this to the reception employee he said 'Oh', - no apology, no concern. I wouldn't recommend this hotel.

Beautiful room but nowhere to hang or store clothes.

Stayed in September 2023

The arrangement of bed is not practical. room is small, and there is a problem to walk around bed.

It is very strange for a hotel not to offer a fridge in rooms, so that guests have to go and buy from a vending machines in a separate room in hotel itself> In addition, no iron or iron board is available. and again gusts have to go to another place to do the ironing. Quite weird.

Stayed in August 2023

This is the worst hotel I have ever been stay. It is clear that they want to cut the operation fees. First of all, they don’t have a phone in the room. So that means every single time that you need something, you need to go all the way to the top floor to ask the staffs for something. The welcome gift is not always present to you unless you found out or asked. The room is extremely small and nothing like the photos online. You can see from my photo and the space design is ridiculous. You don’t even have a right space for your big luggage. The worst part is, unlike the most hotel that you can borrow umbrellas when it is rain outside. When I asked the staff to borrow two umbrellas, he told me that I need to buy them from the 6th floor’s vending machine. I am so so so shocked by this statement. And last but not the least, this place is not clean nor provide sleepers. I bought my own and I can add the photo to show how dirty my sleeper was before my check out. Again, I won’t recommend it to anyone.

The staff is very nice at the hotel. The location is great.

Stayed in August 2023

It Is impossible to change dates, even when requested days in advance, stayed 5 nights at the property and informed them days well in advance that one of the dates would need to change, they sent me on a whole mission with booking.com and their customer support reassuring me there would be no problem, later claiming no responsibility and not caring about my customer experience getting no aid. after spending more than 1000€ with an establishment to be treated like this and need to chase customer service for a basic request, and then be requested to pay for an additional night because they were unable to make the change is quite shocking. I liked the facilities, but the rooms were noisy, small and staff was generally speaking not helpful. At such a price you expect slightly better service than " you cannot change booking dates, you will loose the night and will need to pay double". I will likely not be staying here again and chose to stay as it seemed convenient, however such bad business practices should not be rewarded.

Stayed in August 2023

The was no lunch and dinner and what was offered was not continental

Stayed in June 2023

This review has been hidden because it doesn't meet our guidelines.

Too many things, which as we understand from personnel that they are missing intentionally, as if offered it will increase the cost and will not be competitive with other hotels in area,: 1- AC is not efficient enough. The air blow is very weak. We had to open windows-instead. 2- No fridge in the room, just imagine if you need to cool anything like a drink or milk, or water, you cannot do it. 3- No tooth paste or teeth brush is offered. Just imagine arriving late eve. And you need to brush your teeth, it is not there. 4- No slippers offered. 5- No wardrobe for clothes, you just have to hang them on hangers. 6- No kettles or coffee or tea is offered as part of facilities just as any other hotel even with the 3 stars hotels. 7- Interior design of rooms is fancy but not practical. Unfortunately, design if roos is fancy for show but not practical at all. If you need to drink coffee or get some bottled drinking water, you will have to go to their facility, tea and coffee free but you have to pay for drinking eater which is normally given as complementary in other similar hotels. If saving money is the objective it is fine fir hotel but surely you will lose customers. I cannot come back here sorry to say.

Location and the supportive staff ( Receptionist and waiters & waitresses at restaurant).

Stayed in August 2023

Very small room. No closet or space to open luggage. Did not like the sink in the bedroom.

Location

Stayed in July 2023

Breakfast is too expensive and the room small

The breakfast and the room was clean

Stayed in July 2023

Breakfast was overpriced for what it was — cold cuts and cheese for nearly 35 USD is beyond unreasonable even for Geneva prices. Additionally, “ late check out” was simply 2 additional hours for 30 Francs — again, pricey for a service that is often complementary. The room was tight… they were not kidding about valuing “ lean luxury”…

The hotel is a cute, quirky property with interesting decor/ amenities. Staff were quite kind and helpful. Very centrally located and quick 12 min walk to the central station

Stayed in July 2023

It’s a refurbished old building with very small rooms. The electric system can’t hold a hair dryer for long without shutting down. Breakfast is average to say the least and is 30 franks per person.

The location was perfect, meters away from buses and trams. Very clean bedroom and facilities.

Stayed in July 2023

rooms

very good

Stayed in July 2023

I did not like air-condition in room.

I liked location very much.

Stayed in July 2023

It was very very noisy at night and I could not sleep at all

location was amazing!

Stayed in July 2023