Reviews of Ruby Claire Hotel Geneva
Rue du Rhône 46, 1204 Geneva, Switzerland
#33 of 109 hotels in Geneva
Guests' ChoiceReview score
Based on 2963 hotel reviews
8.5Score breakdown
-
Cleanliness
8.9
-
Comfort
9.0
-
Location
9.5
-
Facilities
8.5
-
Staff
9.1
-
Value for money
8.3
-
Free WiFi
8.9
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 11 August 2024
Joseph
Malta12 reviews9.0“Very enjoyable. Great staff.”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 5 nights
- • Submitted via mobile
That there was no coffee facilities in the room. The galley on the floor was ok but not as convenient as in room facilities.
Location
Stayed in August 2024
-
Reviewed: 11 August 2024
Lindsay
United Kingdom14 reviews2 helpful votes9.0“Great location, very clean and staff friendly! Would definitely recommend.”- • Leisure trip
- • Couple
- • Lovely Room
- • Stayed 1 night
- • Submitted via mobile
The rooms are lovely and quirky, but a little impractical for us which was personal preference. In the standard room the edges of the bed are boxed in and you have to be careful to manoeuvre around without banging your shins, but this wouldn’t be something that would prevent us returning.
Great location, very clean and staff friendly! Would definitely return. Very clean and nice to have aircon, great nights sleep. Cocktails on the rooftop bar were nice too!
Stayed in August 2024
-
Reviewed: 10 August 2024
Sharlene
United States9 reviews9.0“Great location and staff room was very nice”- • Leisure trip
- • Solo traveller
- • Cosy Room
- • Stayed 3 nights
- • Submitted via mobile
I did not like that the check in was on the 7 floor and the hallways were super dark - also shower would spill over on floor by toilet
It was super clean and chic
Stayed in July 2024
-
Reviewed: 9 August 2024
Pat
Ireland11 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 3 nights
- • Submitted via mobile
Amazing location, good welcome chocolate, easy check-out process
Stayed in August 2024
-
Reviewed: 8 August 2024
Linda
Australia3 reviews10Exceptional- • Leisure trip
- • Couple
- • Wow Room
- • Stayed 1 night
- • Submitted via mobile
nothing 🥰
We loved the lobby bar and cool space to hang out.
Stayed in August 2024
-
Reviewed: 7 August 2024
Karina
Switzerland87 reviews11 helpful votes8.0“A great hotel in a city center.”- • Business trip
- • Solo traveller
- • Cosy Room
- • Stayed 1 night
Check-in and getting your luggage takes forever - the staff is usually 1-2 people and they`re busy. They should introduce better rates for solo travelers.
A very nice, cool, hip hotel. Great breakfast, good price. Loved the lobby and the bar areas, as well as the terrace. Very comfy rooms and beds. Quiet despite being fully booked and noisy streets nearby.
Stayed in May 2024
-
Reviewed: 6 August 2024
Emily
United Kingdom15 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing, everything was good
Ease of check in, staff and location
Stayed in August 2024
-
Reviewed: 6 August 2024
Rosemarie
United Kingdom238 reviews30 helpful votes8.0“Good place to stay. Would recommend”- • Leisure trip
- • Group
- • Nest Room
- • Stayed 2 nights
- • Submitted via mobile
The small room, very hot/humid.
Location great. 1st stay room ok, 2nd stay room very small. Staff extremely helpful and polite. Clean hotel, cleaning is of very good standard. Very hot and stuffy in the small room.
Stayed in August 2024
-
Reviewed: 6 August 2024
Leah
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
- • Submitted via mobile
Great location, really helpful staff and really nice inside !
Stayed in August 2024
-
Reviewed: 5 August 2024
Esther
United States6 reviews1 helpful vote8.0“Great location surrounding it. Terrible experience finding actual hotel.”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
- • Submitted via mobile
We didn’t get any info on check in. We luckily saw a comment on google about check in being on the rooftop. You have to find a building then walk around to find the elevator to check in.
The location was great.
Stayed in August 2024
-
Reviewed: 4 August 2024
Toby
United States4 reviews9.0“Friendly staff, beautiful rooms, great location.”- • Leisure trip
- • Solo traveller
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
It was very hot in my room, no fans, needed better ventilation.
Very clean and large room. Friendly staff.
Stayed in July 2024
-
Reviewed: 2 August 2024
Tracy
United Kingdom22 reviews2 helpful votes10“Amazing city and lovely hotel”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
- • Submitted via mobile
En-suite toilet doesn’t allow any privacy.
Great location and the decor
Stayed in August 2024
-
Reviewed: 2 August 2024
Jessica
United States3 reviews10“Great stay for the value!”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
- • Submitted via mobile
The rooms were very clean! The staff was so friendly and kind. The live music up stairs was amazing! The entrance to the hotel is super cool. They did a great job! It’s a very modern stay. I really enjoyed it. The location is great, just weird that’s it’s in a mall.
Stayed in August 2024
-
Reviewed: 1 August 2024
Smita
India4 reviews10“Centrally located, amazing way to explore Geneva”- • Leisure trip
- • Couple
- • Lovely Room
- • Stayed 3 nights
- • Submitted via mobile
Location and the vibe is very youthful and fresh
Stayed in July 2024
-
Reviewed: 1 August 2024
Nouf
Saudi Arabia9 reviews2 helpful votes8.0“About location is good choice”- • Leisure trip
- • Family with young children
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
Size of the room ( too small ) There is no water boiler
Location is great Clean The staff were friendly
Stayed in July 2024
-
Reviewed: 31 July 2024
Brinda
United States3 reviews7.0Good- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
- • Submitted via mobile
Super small room, not designed for any luggage space.
Stayed in July 2024
-
Reviewed: 30 July 2024
Sophia
Cyprus14 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
The first room I was given had a problem with the air-conditioning. After an attempt to fix it which failed they changed the room for me, and all was fine! The stuff at the hotel is very friendly and helpful! The hotel is different, very automated but with friendly human touch and few unexpected surprises which males you feel more at home! Perfect location very comfortable would definitely go back again or any other from the Ruby chain!
Stayed in July 2024
-
Reviewed: 29 July 2024
Masha
United States35 reviews3 helpful votes9.0“Interesting!”- • Leisure trip
- • Couple
- • Wow Room
- • Stayed 2 nights
- • Submitted via mobile
It’s a bit unusual in layout. The coffee/tea stations are not in the rooms, but in a central ‘galley’ , one per each floor. It’s not bad, but unusual. The sink in the room and the glass shower (there is a curtain on the outside for privacy from bedroom) is also a bit unusual.
Very good location. Close to lake and also to tram stop. Lots of stores around
Stayed in July 2024
-
Reviewed: 28 July 2024
Debbora
Australia10 reviews8.0“Modern, immaculately clean, very comfortable beds, great location.”- • Leisure trip
- • Family with young children
- • Wow Room
- • Stayed 6 nights
- • Submitted via mobile
Boiling water urn didn’t work. No jug available. Only given one towel and one pillow even though there were two of us on the booking. Water from shower leaks through to toilet floor. Children charged the same amount for breakfast as adults.
Great location, close to all attractions, only a few minutes walk. Friendly staff, rooms immaculately clean and spacious.
Stayed in July 2024
-
Reviewed: 26 July 2024
Ammarr
Saudi Arabia23 reviews8.0“I will stay in it again”- • Leisure trip
- • Family with young children
- • Lovely Room
- • Stayed 8 nights
- • Submitted via mobile
No one to help in the bags and size of the room
The location
Stayed in July 2024
-
Reviewed: 26 July 2024
Valeria
Romania10 reviews3 helpful votes9.0“Perfect location”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 3 nights
- • Submitted via mobile
- quite small room, with no place to put your clothes. - very expensive breakfast
- The location is perfect! Close to the lake, the train station (10 minutes), the tram and bus stations. - Nice TV with multiple channels, you can also connect and stream your own stuff from mobile. - Very diverse & tasty breakfast - good sound isolation from outside ( if you're next to the elevator you might hear weak noises) - besides soap/shampoo they also provide conditioner and body lotion - the room was cleaned every day and the towels were changed every time
Stayed in July 2024
-
Reviewed: 26 July 2024
Harry
United Kingdom18 reviews9.0“Far exceeded my expectations at a good price”- • Leisure trip
- • Solo traveller
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
No view but location is quiet and so convenient for transport, offices, shops and the lake.
Easy access in centre of town. Well run hotel with relaxed modern vibe. Staff were very helpful.
Stayed in July 2024
-
Reviewed: 26 July 2024
Nicolas
Costa Rica5 reviews8.0Very good- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 3 nights
- • Submitted via mobile
Cent
Stayed in July 2024
-
Reviewed: 25 July 2024
Jo
Australia4 reviews8.0“Would recommend”- • Leisure trip
- • Couple
- • Cosy Room
- • Stayed 1 night
air con was only just good enough
Breakfast was exceptional. Location was perfect for our needs.
Stayed in July 2024
-
Reviewed: 25 July 2024
Helen
Israel15 reviews2 helpful votes10“Perfect”- • Leisure trip
- • Solo traveller
- • Cosy Room
- • Stayed 2 nights
- • Submitted via mobile
Everything - the location was perfect, as was the room and the service and also the breakfast - will definitely recommend and try in other cities as well.
Stayed in July 2024
