Englischer Viertel 3, 3920 Zermatt, Switzerland
#140 of 501 hotels in Zermatt
Guests' ChoiceBased on 330 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.2
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 12 April 2025
Fabien
SwitzerlandVery cosy, well designed and centrally located, yet quiet. The restaurant is quirky and delicious too.
Stayed in April 2025
Reviewed: 6 April 2025
Sellers
SwitzerlandThere's no central heating, and the room was actually quite warm, which would be great in winter, but as we were there in April it was quite hot. So we had to sleep with the window open, but then you could hear the sounds from the stree.
Incredibly friendly staff. Very clean accommodation. Lovely breakfast available till 10 and with checkout not till 11, we could really enjoy our morning till the last day. Great location - near the river, restaurants & ski lift.
Stayed in April 2025
Reviewed: 5 April 2025
Hanas
KuwaitNothing everything perfect
Breakfast not wide no fresh juices no vegetables and no eggs could be more wide
Stayed in January 2025
Reviewed: 4 April 2025
Wei
SingaporeConvenient location, a bit of a walk from the trains with ski equipment and shoes but still manageable. Able to go up Sunnega and Gornergrat. Ski room and locker facilities are good. A bit quieter as it's just off the main street, which is nice. Very modern, spacious and clean room, showers are hot with good water pressure. Really enjoyed having the nespresso machine and capsules in the room. There's a view of matterhorn from the breakfast room on a clear day. Would be nice to have hot dishes for breakfast like scrambled eggs/sausages/potatoes.
Stayed in April 2025
Reviewed: 31 March 2025
Fabio
United StatesFriendly staff, nice location and the hotel is amazing
Stayed in March 2025
Reviewed: 30 March 2025
David
United KingdomAll good
The breakfast was extremely delicious and the location of the hotel superb
Stayed in March 2025
Reviewed: 16 March 2025
Melody
Switzerland- Location : super central - Staff : Marcos was amazing, such high service standard, following up on every request, he’s REALLY the best hotel employee I have ever met. Thank you !
Stayed in March 2025
Reviewed: 15 March 2025
Emily
SwitzerlandN/A
Mattress was very comfortable. Breakfast was great.
Stayed in February 2025
Reviewed: 14 March 2025
Allison
SwitzerlandOur room faced another hotel and occasionally noisy due to staff hanging out near the service entrance. Pillows could be better and duvets were very warm, a little too warm!
Breakfast was decent, front desk service was terrific, very clean
Stayed in March 2025
Reviewed: 8 March 2025
Sofya
United KingdomNothing, everything was good
It’s new, compare to other options in Zermatt. Friendly staff! Also the view was really nice!
Stayed in March 2025
Reviewed: 24 February 2025
Helena
Czech RepublicNo facility to dry ski clothes in the room - not a single rack or a heating to put wet gloves/ pants etc on
Comfortable, clean, modern, good space ski room, pleasant and helpful staff
Stayed in February 2025
Reviewed: 21 February 2025
Jennifer
CanadaThe furnishing in the family suite could have been nicer, but the sofa was comfy and the room was nice and big for a family of 4.
Great location for proximity to main town and restaurants. A bit of a walk to the Sunnegga lift in ski boots, but manageable!
Stayed in February 2025
Reviewed: 21 February 2025
Nor
MalaysiaExcellent and love everything in Tannenhof❤️
Stayed in January 2025
Reviewed: 11 February 2025
Virginia
AustraliaNeeds more storage space for clothes
Very clean and modern and fantastic location
Stayed in February 2025
Reviewed: 10 February 2025
Luc
SwitzerlandI think a nice addition to the room would be some kind of a plasticky doormat for the shoes, so when your shoes are wet from the snow it doesn’t wet the wooden floor in the room
Very tiddy and comfortable room. Breakfast was perfect.
Stayed in February 2025
Reviewed: 4 February 2025
Grainne
IrelandAmazing central location
Stayed in December 2024
Reviewed: 3 February 2025
Vanessa
SwitzerlandGreat room and very friendly staff! Also breakfast was very delicious
Stayed in February 2025
Reviewed: 3 February 2025
Richard
United KingdomApparent from boiled eggs, no hot food at breakfast.
Clean and modern hotel, nice rooms with excellent shower!! Central Zermatt location perfect for slopes, shops, bars and restaurants! Nice ski room with shower for post check out freshen up.
Stayed in January 2025
Reviewed: 30 January 2025
Richard
United KingdomCould have had a wider selection of breakfast items, especially other hot items in addition to boiled eggs.
Location, rooms and staff all fab
Stayed in January 2025
Reviewed: 19 January 2025
Netto
BrazilEverything was perfect.
Stayed in January 2025
Reviewed: 18 January 2025
Maria
United KingdomThe breakfast could be improved, more fresh fruit
The location, facilities, decor
Stayed in January 2025
Reviewed: 18 January 2025
Victoria
United KingdomN/A
Everything about this property was amazing, from the staff to the view. Completely unique
Stayed in January 2025
Reviewed: 16 January 2025
Guillermo
SpainThe only improvement area is the breakfast, it is quite simple.
Fantastic! The hotel is clean, modern and welcoming. It’s right in the heart of the village making it ideal for a short weekend stay. The room has all sorts of amenities which show close attention to detail. We especially liked the easy accesible ski room with a shower for checkout day, and the free Nespresso pads in the room! :)
Stayed in January 2025
Reviewed: 16 January 2025
Trinette
AustraliaLoved everything about our stay - would be even better if the family apartment had a kitchenette as there is plenty of room for it.
Great location, the Hotel Tannenhof is in the middle of the village - very easy to get around. We stayed in the family apartment in the roof which is very spacious but with two adult sized kids the 2nd bedroom sloped roof was a bit of a pain - literally - a few bumped heads! Impeccably clean and modern space and the small fridge and coffee machine was very handy.
Stayed in January 2025
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