Bahnhofstrasse 15, 6210 Sursee, Switzerland
#4 of 6 hotels in Sursee
Guests' ChoiceBased on 155 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
9.1
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 February 2025
Sophie
SwitzerlandThe location is perfect and it is quiet The room was awesome for our party. The free parking is a must and the breakfast is amazing! (even salmon, scrambled eggs, doughnuts and very nice cheese and meat) The self check is convenient, however one of our card did not function to open the main door and the other one did not open our room and had to recreate one. Free of charge though. Thanks for everything!
Stayed in February 2025
Reviewed: 12 January 2025
Michael
United StatesThe heat wasn’t on when we got to the property. It took about 24 hours before the room warmed up to a comfortable temperature.
Great location with convenient parking. Very friendly staff and delicious breakfast.
Stayed in December 2024
Reviewed: 11 November 2024
Joel
SwitzerlandSeriously I had a good stay.Nothing to complain about.
The breakfast was very acceptable. Nice selection of products.
Stayed in November 2024
Reviewed: 4 October 2024
Giovanni
ItalyIndication about how to find it
Staff Breakfast Position
Stayed in October 2024
Reviewed: 12 September 2024
Steve
United StatesNo Air conditioning
Comfortable room with terrace Good bed Great breakfast Good late check in process and communucation
Stayed in August 2024
Reviewed: 3 September 2024
Julia
United KingdomIt was too hot and no air-con!
Location Parking
Stayed in September 2024
Reviewed: 19 August 2024
Steven
BelgiumInterior decoration is a bit simple
Decent hotel for a short stay, nothing to fancy but overall good. Staff is friendly.
Stayed in August 2024
Reviewed: 17 August 2024
András
HungaryThere was no air conditioning in the rooms (the ceiling fan was OK, but A\C would be better for these hot days).
The room was clean and there was a ceiling fan, which helped to keep the unusually hot weather in bay. The staff was really kind, considerate and accomodating. Hats off to them! The breakfast was really good, there was a good selection food: countless type of breads; buns, mueslis, croissant, fruit drinks, scrambled eggs, bacons, cheeses ...etc. Free coffe for the whole day, cleaned water (carbonated or pure), a common freezer. Free parking under the hotel (you should get a permit card from the reception). All in all, it was a nice place to stay. The street was quiet, it was easy to sleep at night with opened window.
Stayed in August 2024
Reviewed: 29 July 2024
Rob
NetherlandsHotel is functional & clean. No luxury. Just nice
Staff was very helpful. We arrived late (>8pm) and they made a digital key available which gave us a smooth entrance to the hotel and the room
Stayed in July 2024
Reviewed: 26 July 2024
M
BelgiumPerfect location, close to the highway and old town, and a wonderful hotel. The room and bed were clean and comfortable, and the staff were responsive and friendly. The breakfast was a plus; you will definitely find what you need. coffee machine and tea are available throughout your entire stay, no matter the hour. We really enjoyed the place and will definitely return on our next trip to Sursee, Switzerland. This hotel deserves several stars.
Stayed in July 2024
Reviewed: 10 July 2024
Stephen
United KingdomThe bed was so-so at best. The mattress shifted on the base so at one point I nearly slipped off it getting into bed, the duvet was oddly folded and the pillow was not very comfortable. It wasn't as bad as I have maybe made it sound, but it was a slight negative.
Excellent location within Sursee, though the route to get to it was tortuous. Very good underground parking, lovely friendly receptionist, clean room, a couple of English channels on the TV, a free tea/coffee machine nearby, and a generous cold buffet breakfast including Bircher muesli (and scrambled egg as the one warm item). Good shower.
Stayed in July 2024
Reviewed: 9 July 2024
Ronald
United KingdomThe Hotel is just outside the historic town gate , it has ample parking included in the room rate, there is no bar or restaurant however free coffee and water are available 24/7 and there are plenty of bars and restaurants within easy walking distance. Breakfast is good, the rooms are comfortable and the staff are friendly and speak English.There is a small garden with seating some of which is covered. We would certainly stay in the hotel again
Stayed in July 2024
Reviewed: 11 June 2024
Susan
United KingdomWe found the room rather stuffy but the ceiling fan helped. I would not like to stay there in really hot weather. Breakfast was a little chaotic as it seemed to take the staff a while to replenish items that ran out.
The location is excellent, easy to reach from the motorway and within a few minutes' walk of the picturesque old town. The hotel is simple and modern. The room and bathroom are well designed with all you need Breakfast was OK. The free underground parking is very convenient. All in all it is good value for money in Switzerland.
Stayed in June 2024
Reviewed: 5 June 2024
André
PolandVery good location to visit the city center and the breakfast was mor than enough.
Stayed in June 2024
Reviewed: 1 June 2024
Stefan
SwitzerlandOnly one of all the hotel rooms comes with a sauna, despite it being shown to be included with all rooms on this website
Good breakfast buffet, relatively newly renovated rooms and friendly staff. the free parking was great too
Stayed in May 2024
Reviewed: 30 May 2024
Eddy
United StatesNothing
Nice comfortable room
Stayed in April 2024
Reviewed: 15 May 2024
Kahugu-wakapa
SwitzerlandCongested breakfast room
Everything
Stayed in May 2024
Reviewed: 11 May 2024
Stephen
AustraliaHelpful receptionists, location good.
Stayed in May 2024
Reviewed: 3 May 2024
Georgina
AustraliaThe rooms were clean and functional. The breakfast was amazing. Bike storage was secure and really good
Stayed in April 2024
Reviewed: 22 April 2024
Michele
SwitzerlandCeiling fan would not go off. Room too hot.
Clean, large room and bathroom. Breakfast was decent.
Stayed in April 2024
Reviewed: 16 November 2023
Stephan
SwitzerlandNoisy room, you get a lot rumor from corridor and floor above.
Good location, free inside parking for hotel guests. Comfortable room size. Friendly personnel.
Stayed in November 2023
Reviewed: 10 October 2023
Mike
United StatesMaybe a fridge?
Staff was very pleasant and helpful. All day free coffee and nice breakfast.
Stayed in October 2023
Reviewed: 10 October 2023
Phillip
United KingdomA business hotel with limited facilities. Building site next door starts work at 7am
Clean and efficient
Stayed in October 2023
Reviewed: 2 October 2023
Pat
IrelandThe room service staff one day didn't leave any wash or shower towels in my room
Breakfast was very good except if you were down late there would be little left
Stayed in September 2023
Kansas City, USA
Lastovo, Croatia
Magyarbóly, Hungary
Chapel Saint Leonards, UK
Pachmarhī, India
Cagliari, Italy
Oran, Algeria
Viña del Mar, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content