Everything was lovely especially the heated swimming pool and sauna.

Stayed in March 2025

Great view, friendly staff, comfortable bed, amazing massage. Might be nice to limit children’s access to the pool in the evening.

Stayed in March 2025

Excellent location, room and service. Staffs were so friendly.

Stayed in March 2025

The only thing that would have been good to have, was tea and coffee facilities in our room. After long day travelling, it would have been a nice thing to have and relax when we got there.

Everything was amazing! Beautiful location and very friendly, happy and helpful staff. A lovely buffet breakfast and the food for dinner was absolutely fantastic. A truly wonderful stay.

Stayed in March 2025

The room was very warm and dry, was quite uncomfortable overnight. Wasn’t able to adjust the temperature.

Great location and the hotel itself is gorgeous. Staff very friendly and attentive. Had breakfast and dinner there both days, good choice of food and all very nice.

Stayed in March 2025

Last evening in Eiger Hotel, Murren. First time here, skiing holiday with my two grown up children. I was expecting to stay in a nice, clean hotel, good breakfast and all amenities. But the place appeared to be so much more! On our first evening we were met at the station and taken to our room. The kitchen managed to squeeze us in, despite the late hour. We were tired, having arrived late as our flight was delayed. Meeting us and feeding us was a lovely welcome. Beautiful hotel, very clean and friendly, good breakfast and dinner, very good wine card. Great location, Murren is a quaint little fairy tale village. The hotel is run by a family' nth generation, which is, sadly, so rare these days! But here owners are working together with the hotel staff every day. It was so heartwarming and wonderful to see that. Thank you!

Stayed in February 2025

All

All

Stayed in February 2025

The bathroom ventilator keeps whirring away after the light has been turned off but this is a very minor thing !

Great view, friendly staff and cosy place

Stayed in February 2025

Eiger Hotel exceeded my wife and I's expectations. The menu and wine selections were exceptional as well as the service. The Hotel staff were very attentive and very pleasant.

Stayed in February 2025

Food was excellent and staff were very friendly and helpful

Stayed in February 2025

Staff went out of their way to assist with whatever request you had. They meet you at the train station and take your luggage to your room. Front desk will handle all your questions and reservations. Staff will even deliver your skis to the start of the slope so you don't have to carry them. Super helpful and friendly!

Stayed in January 2025

Nothing

Location, facilities and the staff were excellent (warm, welcoming, efficient and friendly)

Stayed in February 2025

The hotel staff is very friendly and attentive. The hotel's location, indoor pool, room comfort, food, and cocktails were simply amazing ! And the stunning view.. I will definitely book again.

Stayed in January 2025

The Eiger in Mürren is a truly exceptional hotel that delivers an unforgettable experience. Nestled in the heart of the Swiss Alps, it boasts breathtaking views that captivate from every angle. The hotel exudes comfort, with spacious rooms that provide a perfect retreat after a day of exploring. The staff at The Eiger are outstanding—friendly, efficient, and always attentive. Special recognition goes to Victor and Jan at the bar, who elevate the guest experience with their exceptional service and warm personalities. They are simply the best! Dining at The Eiger is a culinary delight. The food is divine, with breakfast being a particular highlight. The selection is phenomenal, and enjoying it in the breakfast room, surrounded by spectacular mountain vistas, is an experience in itself. This family-run hotel is impeccably managed, and the attention to detail is evident throughout. The relaxation room is a standout feature, offering a serene escape that is as astounding as it is rejuvenating. The Eiger is more than a hotel—it’s a destination in itself. Highly recommended for anyone seeking luxury, warmth, and unparalleled alpine beauty.

Stayed in December 2024

Nothing - it was great!

What wonderful service we had! Room was spacious, modern and well kept. Beds were very comfortable. We ate at the restaurant and had a delicious meal with again wonderful service!

Stayed in September 2024

There are quite a few stairs which is a bit challenging with luggage. BUT please note the staff is always willing to help there. I'm only writing this as more text is required in the response. :)

Rooms, view, staff, amenities, restaurants - all were amazing! The hotel has been there for years, and they've managed to keep the charm and history, while making updates to keep guest happy (ex - the pool / spa area is beautiful!)

Stayed in October 2024

A better view from our room - but I think that’s an added cost?

Our overall stay was fantastic. Loved our room. It was well appointed. The bar and restaurant were lively. The breakfast area was beautiful with views of the mountains and the food delicious. Service was wonderful and friendly. Front desk was informative.

Stayed in August 2024

Could sometimes hear people walking upstairs.

Perfect location and clearly the top of all choices in the village.

Stayed in September 2024

Location, pool, service

Stayed in September 2024

Its location was wonderful with gorgeous views. The breakfast buffet was delicious. We ate dinner here also and it was quite good. They were incredibly helpful with luggage and pickup. The lobby staff was very helpful.

Stayed in September 2024

Laundry facilities needed coins and closest ATM was very far. Perhaps a better option available to pay for laundry facilities.

location and view from my particular room was phenomenal. Very good building and facilities.

Stayed in August 2024

Hotel staff met us at the train station and helped with luggage- pleasant surprise. Comfortable room, great breakfast and dinner. Spa facilities were quite good. Great location- close to everything.

Stayed in August 2024

There is NOTHING not to LOVE about this hotel and it’s amazing friendly AND funny staff!

Extremely comfortable and very elegant hotel in the MOST STUNNING setting on planet earth! My mind could not even conceive the beauty every single place I looked!!!

Stayed in August 2024

Overall it was very good. Rooms are small but that’s normal for an alpine hotel

Great location! Literally right across from the train station. Breakfast was fantastic, spa and pool were also nice.

Stayed in August 2024