Had a problem one evening with dinner taking a long, long time, but apart from that, everything was great.

Staff, location, spa facilities, comfort all excellent.

Stayed in April 2025

Service was 5 stars +. All staff very friendly and helpful. We got an early breakfast organised for us as we had to leave early for skitouring.

Stayed in April 2025

Wonderful staff and facilities, great rooms

Stayed in March 2025

Our second time staying in this relaxed alpine haven! Even better than our first stay. Everyone was lovely, service flawless. Facilities top class. Food delicious. No improvements to be made. Perfect balance of cosy & luxury. We’ll continue to visit & recommend!

Stayed in March 2025

Mattress was a bit to hard for me

Everything is worth the price : location staff premises deco

Stayed in February 2025

nothing- we loved every single moment and planning to come back every year

The facility was amazing, well kept and clean at a great location Service was excellent from the moment of booking till departure: - every member of the staff was super lovely and helpful, they all speak several languages perfectly - we felt super pampered - loved the transportation service from the parking to the hotel and to the slopes, including the personal locker - food was excellent, mini bar was free for non-alcoholic beverages and beer, Nespresso machine in the room - the fitness was also well equipped, spacious and tranquil - wellness facilities were also super premium, relaxing and comfortable - towel replacement, detox water, fruits and nuts offered all day

Stayed in February 2025

Not a major issue, but I should note that the hotel is spread across three buildings connected by underground walkways. Our room was not in the same building as the reception or breakfast area. This requires a bit of walking around.

The Capra is a 5*-boutique hotel that provides its guests a very personalized service. The staff (incl. the General Manager) is very attentive und personable. The facilities are very tasteful, elegant and suited to a mountain chalet atmosphere.

Stayed in February 2025

Lovely stay, great breakfast, daily yoga/pilates activities, magical snowy town Saas-Fee!

Stayed in January 2025

Best hotel of Saas-Fee for relax. Personale disponibile, gentile e professionale. Alta Qualità

Stayed in January 2025

Everything

Rustic and romantic!

Stayed in January 2025

All perfect Capra is surely the best option for Saas Fee

Stayed in January 2025

Absolutely fantastic! Very pleasant stay, and friendly staff.

Stayed in December 2024

- distances between the buildings were quite far and confusing - wellness area was extremely crowded on Saturday afternoon - service at the restaurant wasn’t the best

- wellness area was exceptional - the lounge and welcome bar area is very nice and warm - the architecture and interior design is very well done

Stayed in November 2024

The a la carte breakfast could have been better. The portions were very small and during the weekend, the service was a bit slow.

Everything! It’s a beautiful, calming place with great amenities, excellent service and top class Spa facilities. And the Fun Lab was great fun, even for adults!

Stayed in November 2024

Everything was perfect and the staff is very friendly!

Stayed in October 2024

Nothing

Staff were excellent from the moment we arrived, couldn't have been more helpful. Facilities and restaurant were great too. Would definitely return to stay again.

Stayed in September 2024

Nothing that I could point out, honestly,

Actually absolutely everything was amazing: starting from the room itself, style, the most welcoming personnel to the cutest and cosiest SPA, really tasty restaurant and lobby bar. We stayed only one day/night but we got as welcome as we were a frequent guest and it made us feel on edge! So great thanks to the whole team - you are brilliant!

Stayed in September 2024

Not anything here to mention.

This is an outstanding hotel. From arrival to departure the experience was superb. The hotel, facilities, room, turndown service and the care that went with it was impressive. Dinner - food very high quality and service to match. The presence of the hotel GM was notable and his genuine interest in our stay was appreciated.

Stayed in September 2024

Staff were very friendly and attentive

Stayed in September 2024

The breakfast rush meant that it was very busy and difficult to get staff attention (time dependent).

The Capra Hotel was well positioned for walking into town towards the cable cars to the mountains, the included pass for this was much appreciated and made it easy to get around. The staff were very attentive and made considerable efforts to accommodate all of our requests. They had wide selection of foods for Dinner and breakfast esp. for Swiss standards, the included breakfast with coffee and tea refills was much appreciated. The room Double bed suite was very well sized and had enough space to comfortably sit and chat in the privacy of the room. The cleanliness and amenities were excellent, from the mini bar with Nespresso coffee machine to small soaps.

Stayed in September 2024

Everything was perfect.

Stayed in June 2024

Nothing.

Everything. We loved how attentive everyone at The Capra was, we felt very welcomed. We really enjoyed the spa, and the gym is really complete and has amazing equipment! We loved the food, both for breakfast and dinner! We'll definitely come back to The Capra.

Stayed in June 2024

Nothing

Infrastructure of the Hotel is absolutely amazing. Staff is making your stay memorable.

Stayed in June 2024

The Hotel design is amaizing. Great hotel Spa to enjoy indoor space while in a mountain trip. The Spa facilities were faboulous. Room is gorgeous with large balcon. For a couple or friends, I think is a great hotel Spa choice.

Stayed in May 2024