Aegertenstrasse 12, 3775 Lenk, Switzerland
#19 of 31 hotels in Lenk
Guests' ChoiceBased on 40 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
7.7
Staff
8.7
Value for money
7.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 30 December 2024
David
BelgiumVery cosy
Stayed in December 2024
Reviewed: 20 July 2024
Esther_1
SwitzerlandOur room was on the small side, but it was the cheapest category so this was expected.
Cute little hotel in Lenk, would go again! Also nice restaurant!
Stayed in July 2024
Reviewed: 4 September 2023
Sander
BelgiumWe really enjoyed our stay. The room was very clean and quit. There were goats outside which we loved! The location is great and we had a beautiful view!
Stayed in September 2023
Reviewed: 10 August 2023
Flower70
SwitzerlandA mountain and family hotel must start breakfast at 7 a.m. or 7.30 a.m. at the latest. At 8 o'clock the breakfast room was crowded. One and a half rolls of toilet paper were left in the bathroom. These quality checks and inspections should be done by the owner and not left to the staff who are already busy serving at the bar and reception (...).
The breakfast was rich. An excellent full buffet (English and continental breakfast). The hotel is in an excellent location. The restaurant should offer simpler and cheaper menus, especially if it intends to accommodate families on a tight budget. The staff is extremely friendly and very helpful. However, it is clear that there is a lack of staff and that the owner is not present (a problem in many small and medium-sized hotels).
Stayed in July 2023
Reviewed: 11 April 2023
Caroline
SwitzerlandLocation was good, breakfast was not too rich, would have appreciated wider selection of bread, maybe bacon or something.
Stayed in April 2023
Reviewed: 31 December 2022
Rahel
SwitzerlandThe provided soap in the bathroom is just awful!!! Please make sure you take your own shampoo if you stay there. Furthermore, we booked a Superior Room. However, during check-in it was realized that no such room was available anymore, so we received a downgrading. At the reception they promised us that we only have to pay the smaller room the next day. During the check-out, however, we received the invoice for the Superior Room, after we complained we paid the fare for the smaller room but additionally we had to pay the city tax which would have been included on booking.com. So to conclude, they have a huge mess within their booking system and please take care during check-out what is written on your invoice! Not very customer friendly....
The room itself was quite nice and had everything you would need.
Stayed in December 2022
Reviewed: 13 August 2022
Liam
SwitzerlandBreakfast buffet was very good. Bedroom was cool despite very warm temperatures outside Hotel is in a quiet location but only a few minutes minutes from town centre Secured bike room (ski room in winter) Chalet style hotel is unobtrusive and fits in with surroundings.
Stayed in July 2022
Reviewed: 4 July 2022
Tim
United KingdomLocation very good. Breakfast could've been better, the main issue being summer, was flies and no attempt to control them or protect the buffet food.
Stayed in July 2022
Reviewed: 9 March 2025
Catalina67
SwitzerlandBathroom (poor water pressure, small and no walk-in shower), breakfast (limited options)
Room (modern and quiet), location, dinner, parking
Stayed in March 2025
Reviewed: 27 February 2025
John
United StatesRooms are not very sound-proof. Our particular bed mattress was a bit concave.
Very clean hotel. Daily room servicing. Quaint atmosphere. 2 min. drive to Wallegg ski lift lot. Easy check in and check out. Good breakfast - all the regulars: boiled eggs, coffee machine, breads/rolls, meats and cheeses.
Stayed in February 2025
Reviewed: 20 August 2024
Edward
SwitzerlandMake sure you have all the EURO channels and CNN
Breakfast was superb. The staff was kind and nice. My only issue was that I could not get CNN on the TV. Not sure if I didn't search properly. It was also not mentioned in the hotel book/Manual
Stayed in August 2024
Reviewed: 9 February 2024
Thomas
CyprusNothing
Perfect location and very friendly staff
Stayed in February 2024
Reviewed: 10 January 2024
Rein
GreeceGreat Location , Great Hotel , Great people The owners were so kind We will come back again Love from Greece 🇬🇷 ❤️ Rein & Pierre
Stayed in January 2024
Reviewed: 16 August 2023
Marek
Switzerland...
Nice and clean
Stayed in August 2023
Reviewed: 1 August 2023
Sophia
New ZealandWorst staff interaction I have had in any country I've travelled. The woman at reception was very rude and offensive. Yelled at us in her language, making us feel like an inconvenience to her establishment. The restaurant refused to serve us food from the menu 1 hour and 15 minutes before closing (however we had confirmed our dining time prior to this) We were then served cold meat at a fixed price, giving us no option of choosing what to eat. On checkout, I was then yelled at again and had my receipt thrown at me across the counter. Would not recommend if you want good service.
View from the room was nice Shower was good Room was clean Good breakfast Nice majestic location
Stayed in August 2023
Reviewed: 21 July 2023
Denzil
SwitzerlandThe location was a picturesque post card type and the view from the room was gorgeous. The landlady was extremely polite. Breakfast was super good.
Stayed in July 2023
Reviewed: 21 March 2023
Marcin
SwitzerlandRestaurant is average and overpriced, but other are available in town center. Room was small, but as per pictures and prices was advantage. There was some white noise on our floor and rooms especially at night, like airco or washing machines. Might be an issue for people with sensitive hearing like me. Ski room was stinky. Breakfast below average in Lenk, with some foods not available before 8am.
Close to a lift, you could use nearby bunny slope lifts to get to the top easier (3 changes), but ski down almost to hotel. There is indoor pool facility just nearby. Clean and renovated bathroom. There was small play corner for kids not mentioned here.
Stayed in February 2023
Reviewed: 7 March 2025
Ivanadym
Czech RepublicThere are no comments available for this review
Stayed in March 2025
Reviewed: 23 February 2025
James
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 13 May 2024
Beatrix
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 February 2024
Markus
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 January 2024
Abhinav
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 October 2023
Liam
SwitzerlandThere are no comments available for this review
Stayed in September 2023
Reviewed: 9 September 2023
Michael
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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