Reviews of Hotel Wasserfall
Hauptstrasse 411, 1656 Jaun, Switzerland
#1 of 4 hotels in Jaun
Guests' ChoiceReview score
Based on 44 hotel reviews
8.9Score breakdown
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Cleanliness
9.5
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Comfort
9.4
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Location
9.1
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Facilities
9.0
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Staff
9.5
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Value for money
8.8
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Free WiFi
8.4
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Showing 1 – 25
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Reviewed: 2 February 2025
Malgorzata
Switzerland90 reviews3 helpful votes10“Great place to stay!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel was very nice, clean, modern. The breakfast was very nice. It was great that the restaurant was at the same place.
Stayed in February 2025
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Reviewed: 30 September 2024
Carol
Switzerland82 reviews7 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Clean, cosy rooms, friendly staff, good selection of choices for breakfast. Will happily return here.
Stayed in September 2024
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Reviewed: 22 September 2024
Laura
United States3 reviews10“Perfect. We will come back!”- • Leisure trip
- • Couple
- • Standard Double Room with Waterfall View
- • Stayed 1 night
- • Submitted via mobile
Nothing!
So beautiful and clean! Everyone was friendly and welcoming.
Stayed in September 2024
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Reviewed: 18 June 2024
Che-i
Taiwan21 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
No kettle available, more souvenirs at the reception will be nice. I expect more from the fondue, and canteen needs more attention since there are flys hanging around.
Room is spacious
Stayed in June 2024
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Reviewed: 17 May 2024
Tom
United States7 reviews9.0“Great Location. Very Accommodating staff .”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
No carpeting in room
Location, Food, Staff, Bakery Next Door , Beakfast was good. Coffee excellent. Room adequate for solo traveler
Stayed in May 2024
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Reviewed: 8 February 2024
Urs
Switzerland33 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lovely hotel. Renovated to a high standard witg very calm rooms. The hotel staff was very helpful and the breakfast a great start to the day. Definitely the place to stay in Jaun.
Stayed in February 2024
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Reviewed: 31 July 2023
Serena
Switzerland18 reviews5 helpful votes9.0Superb- • With a pet
- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Recently renovated hotel keeping the Swiss mountain feel. Beautiful surroundings. Friendly staff. Great food. Right on the door stop of all the best biking trails. Highly recommend.
Stayed in July 2023
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Reviewed: 30 June 2023
Chiara
Switzerland31 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
excellent food
Stayed in May 2023
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Reviewed: 28 February 2023
Lente
Switzerland4 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double Room with Waterfall View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Newly renovated hotel, lots of light wood and beautiful view on the waterfall. Its a quiet town and on the route of the spectacular Jaun pass. The staff is young, experienced and very friendly. Breakfast: Lovely bread and home made Jams. Very nice local cheeses and cold cuts as well as local yogurt were served. I love fruit and missed a little some cut fruits or fruit salad, but I know for most people this is not very high on their list. Fresh appels and oranges as well as juices were available. The breakfast complied very good to the type of hotel and the price of the room. The dinner was also very good. Simple, but fresh and well prepared. Very fresh salads, vegetables and meat perfectly cooked and flavoured. I can recommend this hotel for all who would like an excelent price vs Quality stay.
Stayed in February 2023
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Reviewed: 11 September 2022
Gili
Israel31 reviews5 helpful votes9.0“Great hotel”- • Leisure trip
- • Family with young children
- • Standard Double Room with Waterfall View
- • Stayed 1 night
- • Submitted via mobile
Beautiful rooms, perfectly clean, all new Good breakfast, helpful crew
Stayed in September 2022
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Reviewed: 4 September 2022
Francisco
Spain6 reviews10“TOO SHORT”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
THE HOST - LOCATION - BREAKFAST - CLEANING - BEDS - BATHROOM -
Stayed in August 2022
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Reviewed: 2 June 2022
Amit
Germany27 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Waterfall View
- • Stayed 1 night
- • Submitted via mobile
The variety of the breakfast items was limited.
Newly Furnished Rooms, Waterfall View , the location was great.
Stayed in May 2022
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Reviewed: 26 May 2022
Christian
Switzerland26 reviews3 helpful votes9.0“nice place to start hiking tours in the area.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
clean, newly renovated.
Stayed in May 2022
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Reviewed: 14 May 2022
Jincy
United Arab Emirates3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
The location was beautiful, the rooms was spacious and moreover the waterfall view was incredible. Absolute value for money.
Stayed in April 2022
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Reviewed: 14 July 2024
Diana
Switzerland35 reviews8 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room with Waterfall View
- • Stayed 1 night
- • Submitted via mobile
The bed was extremely uncomfortable, we only manage to sleep 3-4 hrs and we woke up with horrible backpain. Also, my husband could not raise his head in the room, the height was 190cm only. The breakfast was mediocre
It was very central and in a beautiful setting
Stayed in July 2024
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Reviewed: 15 May 2024
Ryan
Switzerland52 reviews2 helpful votes6.0“Day trip to Jaun to hike, but stay in Gruyères instead for better accommodation and food.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
The price of the hotel was too high for what it delivered. The breakfast buffet was a free-for-all with no supervision and guests kept reusing their dirty dishes at the buffet (which is very unhygienic) because they couldn't find new, clean dishes and had no place to put dirty dishes. The restaurant for dinner was terrible. Service was slow and incompetent. Food was overpriced and one meal was undercooked. Aperol spritz was prepackaged and came in a glass with ONE ice cube. I'm accustomed to Swiss prices, but this place simply failed to deliver on all fronts.
The hotel room was nicely decorated. Thoughtfully renovated and very clean.
Stayed in May 2024
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Reviewed: 4 July 2023
Patrick
Switzerland130 reviews23 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Did not like the room, which was low-ceilinged, with one small window giving onto a public space and stupidly dominated by an expensive-looking, gimmicky bed that was not practical. TV only had 2 stations in German and staff couldn't fix it.
Great that there is a hotel in Jaun as it is on the Freiburger walk. Well-presented tasty food for dinner and a decent breakfast.
Stayed in July 2023
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Reviewed: 14 June 2023
Wenjie
Germany12 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Either Booking.com or the hotel downgraded our reservation from a double room to bunker-bed room, without informing us upfront! Had to call and communicate with both parties several times to finally get the double room.
new and clean facilities, fresh and delicious breakfast. Staff are friendly
Stayed in May 2023
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Reviewed: 24 September 2022
Shamma
United Arab Emirates22 reviews6 helpful votes6.0“staff don't work hard to emprove service”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
flyies everywhere in breakfast and room and they don't do anything about it. cleaning service very bad
room , location, parking
Stayed in September 2022
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Reviewed: 1 August 2022
Pierre
France12 reviews1 helpful vote6.0“Nice hotel in nice location but overpriced for the service it offers.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
The room was small. The window opened basically on a shaft of light with absolutely no view at all and we weren't told about it beforehand. There were no paper tissues in the room. Restaurant is quite pricy and selection is restricted.
I liked the location in gorgeous mountains. Staff was very kind. Room was quiet, clean, nicely decorated. Breakfast was good, with a large variety of items.
Stayed in July 2022
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Reviewed: 30 December 2024
Jorge
Switzerland68 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room with Waterfall View
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2024
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Reviewed: 31 August 2024
Bethan
France30 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in August 2024
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Reviewed: 15 August 2024
Jan
Germany11 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in July 2024
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Reviewed: 13 May 2024
Chrisrufer
Switzerland26 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in May 2024
Showing 1 – 25
