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Reviews of Apart Hotel y Cabañas Valle Exploradores

Los Arrayanes 205, 5661000 Puerto Tranquilo, Chile

#9 of 18 hotels in Puerto Tranquilo

Guests' Choice

Review score

Based on 42 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 February 2025

    8.0
    Very good Cabaña. Comfortable.
    • Leisure trip
    • Group
    • Two-Bedroom Bungalow
    • Stayed 1 night

    Very good Cabaña. Comfortable.

    Stayed in January 2025

  • Reviewed: 12 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The breakfast is quite simple but at least we got a breakfast. Not sure but in Chile to get a breakfast outside of Santiago doesn't seem normal.

    After a rainy day on a motorcycle, we got a heated and spacious room, which helped us to recover. When traveling the Carretera Austral, I can certainly recommend this hotel

    Stayed in February 2025

  • Reviewed: 6 January 2025

    8.0
    Great for a short stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Overpriced compared to other accommodation in similar type areas around Chile.

    Great location , very spacious, little kitchen and balcony to get fresh air.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    Nice set up and staff but bad hit water system
    • Leisure trip
    • Group
    • Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Terrible hot water system which makes it hard to have consistent hot water

    Good location. Nice set up. Very nice staff

    Stayed in December 2024

  • Reviewed: 16 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Easy to find, helpful staff.

    Stayed in November 2024

  • Reviewed: 17 April 2024

    8.0
    I would stay here again.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very small, so it was a little difficult to find staff at times.

    The room was big with a table and chairs and comfortable beds. The breakfast was ready when we needed with eggs cooked to order and plenty of fruits, breads and cereal. The staff was very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    When you are in the lobby It feels like being in a train station. No breakfast,

    A good place to book excursions.

    Stayed in January 2024

  • Reviewed: 16 February 2024

    7.0
    Chaotic check in but a good place to stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    We booked on the morning before we left Coyhaique and were messaged that we needed to pay in advance, our card hadn't been accepted, and they wanted to cancel our booking. We replied but after that had no data to get a reply on. When we arrived staff weren't expecting us and we had to wait for the owner to return. She seemed more interested in selling us tours than checking us in.

    Lots of secure parking for our motorbikes and even space to wash all the Patagonia dust off them. Our room was large and had a small balcony overlooking the street. The town is so tiny you are a quick walk to everywhere.

    Stayed in December 2023

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Nothing in particular - price was a bit high for the kind of hotel.

    Very nice and spacious room, with small kitchen, good shower and confortable bed. Very central position, close to the bus terminal and the lake. Staff was very helpfull and cheked us in much earlier than the normal check in time, which after a bus trip was very welcome.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Good if no other better choice
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Rather high price, not include breakfast

    Spacious room, comfy bed

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Bungalow
    • Stayed 2 nights

    # a bit expensive

    # cozy apartment with all necessary equipment for self service # good location within walking distance of the lake # beds, shower and wifi were ok # very helpful host

    Stayed in October 2023

  • Reviewed: 23 April 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Bungalow
    • Stayed 1 night

    Cabin and bathrooms a bit small if you travel with a group or family. Great if you are in a party of 2 or 3

    Breakfast and location were of great standard. Staff were very helpful and friendly, breakfast very good, specially when compared to other options in the area.

    Stayed in February 2023

  • Reviewed: 24 January 2023

    8.0
    Recommended without hesitation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Bungalow
    • Stayed 1 night

    We thought breakfast should have been included. But, the bakery we found nearby was delicious.

    The cabanas are close together. So, it is not a rural experience. But, they were large, comfortable and well appointed. The properly was easy to find. Check in was obvious. The hostess was enthusiastic, chatty, helpful and very pleasant. Puerto Rio Tranquilo is small so it is easy to walk everywhere. It is a terrific little town. We wish we had more time to spend in both for the town and cabana.

    Stayed in January 2023

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Bungalow
    • Stayed 2 nights

    The heating is through a wood burning stove. But the host didn't provide fire starters for us and after we requested some the next day, she brought some only to remove them again when we went to dinner. So starting a fire was almost impossible. In the end we burnt toilet paper to try to start that fire to keep warm. Be sure to ask her to give you fire starters and matches. (We also bought a lighter because the matches ran out).

    The location was very central and with on-site parking.

    Stayed in November 2022

  • Reviewed: 11 November 2022

    7.0
    Excellent location with good space and helpful staff
    • Leisure trip
    • Couple
    • Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was not open in the evening

    We stayed in the 2 bedroom cabins. they had plenty of space and the kitchen was well organized.

    Stayed in November 2022

  • Reviewed: 28 January 2025

    3.0
    Muss man nicht haben
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Shabby place. Intrusive personnel. They urge you to buy a tour, when you have hardly arrived. Thin walls, you hear every word in the neighbouring room.

    Very good internet. Warm shower, dry place in all the rain

    Stayed in January 2025

  • Reviewed: 16 December 2024

    6.0
    Avoid!
    • Leisure trip
    • Couple
    • Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Was not clean, problem with hot water

    Location

    Stayed in December 2024

  • Reviewed: 28 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    The staff was excellent !

    Stayed in March 2023

  • Reviewed: 20 March 2023

    3.0
    Was not notified of a two day all night party located next door that was so loud the entire hotel
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Zero sound insulation. Load creaking doors. Can hear the next rooms occupants speaking at conversation level volume.

    Comfortable beds, hot showers

    Stayed in February 2023

  • Reviewed: 1 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the location

    Stayed in February 2023

  • Reviewed: 13 February 2023

    5.0
    Ok for quick stop over. Place to sleep.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Generally uncomfortable room. Bathroom was worn out. Reception was terrible. Hotel was very noisy.

    Bed was comfy and clean. Liked having a Frig and hot water pot.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean and comfortable, the woman who checked us in was very helpful about restaurant recommendations and helped us getting on the glacier tour and the marble cave tour. she was so happy and kind.

    Stayed in January 2023

  • Reviewed: 7 December 2022

    10
    An excellent place to stay!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Nothing

    Janet at the front desk is amazing and helped with anything I needed, from excursion to finding a place to change money, including helping me track down my jacket that I forgot on the bus into town. The room was spacious and comfortable with its own heating thermostate, a microwave, kettle, sink, and basic utensils. Bed was extremely comfortable.

    Stayed in December 2022

  • Reviewed: 20 March 2025

    8.0
    Very good
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

Showing 1 – 25

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